Mayra

Mayra



14 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out. Can you please elaborate a bit more about what challenges are you not able to complete?

Also, please share the server number or game mode on which you noticed the issue.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings @MGTOW-gaming,

Thank you for reaching out to us. Our team is still investigating this issue.

Please keep an eye out on our channels for further announcements or updates.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your report and feedback. The kit is indeed tagged incorrectly and shouldn’t count to complete the challenge. We will let the team know and ask them to fix the tag.

We appreciate your support. Have a good day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Also, can you share the modlist.txt file and the server name/direct connect address?

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your Log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Please check our announcement regarding the encounters:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings!

Please check our announcement regarding the encounters:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings!

Please check our announcement regarding the encounters:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings!

Please check our announcement regarding the encounters:

Read more
Post
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thanks to your reports we were able to find an issue preventing the new encounters/events from spawning. This has now been solved in the back end and through the daily restarts, the servers will start to pick up the fix.

This is also valid for private servers, so make sure to restart them.

Happy hunting!


13 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please follow the stated in the Official servers guidelines to submit a ticket to request more clarification regarding them.

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

In the future, please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out to us. We released an announcement a few days ago regarding this matter. Please check it out:

Read more
Comment
    Mayra on Forums - Thread - Direct

Hey!

Thank you very much for the pictures and additional information. We will ask our team to investigate it.

Have a great day! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

We are still trying to understand the cause of the message. Can everyone experiencing the issue, please share your Log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.


12 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for the information. We will reach out to you in private to request more sensitive details.

Please check your forum notifications for our direct message.

Post
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Some EU servers are being moved to other machines which will alter their IP address. This action results in removing the servers from the favorite list for those who have tagged them as such. As well as failing to connect directly by using the continue button for the first time after the change.

The affected servers are:

PS4:
Official server #3211 PvP - g-portal.com
Official server #3218 PvP - ...

Read more