Mayra

Mayra



12 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. We asked our team to take a look at your ticket as soon as possible.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved and log files with us?

You can find them by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

And for the logs:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thanks for considering our request.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share some pictures with us better to display the issue you’re facing?

We appreciate your support.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile, and welcome to our forum!

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can better clarify your concerns and assist you.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review this case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review this case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!


09 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your report. Please check the following for more information:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you all for reaching out to us and for your ongoing support! We would like to share with you a bit about the issue and the next steps on our end:

By now our team was able to identify that one of the systems that authenticate users on one side failed which caused a hiccup when trying to connect to the game. We will continue to monitor the situation and keep investigating what caused the failure in the first place.

We appreciate your reports and patience while we review this matter.

Please comment below if you are still experiencing issues after this announcement.


07 Dec

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information and video. We added it to the original report along with screenshots of the video to make sure we don’t miss out on it.

Have a great day! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Thanks for the fast reply. Have you checked if all of the mods used were already updated with the latest version?

Try to unsubscribe and subscribe again if the mods are not updated automatically.

We hope this helps. Have a good day! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out. Can you please share with us if you have any mods installed or running?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Apologies for the delay in our reply. We asked our team to check the server for connectivity issues or anything that could block players out.

At this time, it seems the server is working as intended and has been receiving players regularly. However, we noticed in another thread a suggestion that might help you. They suggested trying to connect to an Exiled Lands server before heading to Siptah. It’s a long shot and we will continue to investigate what could cause this.

We hope this helps!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. We already sent the information regarding the sloping inverted wall to our team for investigation.

Can you please share more details regarding the issue of the column? Unfortunately, from the picture sent we weren’t able to identify what seems to be happening.

Thank you in advance. We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Hey,

You can search for Streams of Conan Exiles with drops enabled on www.twitch.tv/

Have fun! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for the server number. Can you please share your log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you provide more information, please?

  • Is it happening with any arrow, or with a specific one?
  • Have they tried it with different bows and arrows to see if the issue remains?

Would it be possible for you to share a short video to display the issue in action?

Thank you in advance.