Mayra

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exiles,

Thank you all for your feedback and support. Our team is always working on improvements for all platforms. Please bear in mind that there are different hardware aspects that we have to consider between consoles. The lack of a showcase video doesn’t mean we aren’t concerned about Playstation. In fact, making sure things run smoothly on consoles is always in our team’s minds whenever we create a new feature or activity in-game.

Much work was done toward stabilizing the next build for consoles and the next patch should already improve the situation. Please keep an eye out for updates on all of our announcement channels.

We appreciate the Playstation Exiles community and we’ll keep working on optimizing our Lands to provide a better service for you all!

Greetings Exiles,

Please submit your bug report on the correct thread and with the provided template so we can better assist you.

Greetings Exiles!

Thank you all for the additional information. This issue was already forwarded to our team.

We hope you all have a great weekend!

Greetings Exile,

Thank you for your report. Can you share with us the exact name of the server, please?

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us if you’re trying to leave using the door just after getting in or do you spend a while inside the dungeon before leaving?

Do you usually kill any NPCs before trying to leave?

Thanks in advance.

On it! Have a great weekend.

Greetings,

Apologies for the delay in my reply. Have you tried to reinstall the game to another portion, specifically the C: one? Changing the partition will guarantee a clean fresh install and mitigate some of the Windows issues with game files.

Please let us know if this suggestion helps in any way. Have a good day!

Greetings Exile,

Thank you for reaching out to us. Can you share with us if you are the server admin where the issue happened?

We await your reply.

Greetings,

Thank you for letting us know. We will ask our team to investigate this matter.

Have a good day!

Greetings,

Thank you for getting back to us. We will investigate your case and if our team needs any additional information we might reach out to you again.

Thank you for your patience while we review this matter.

Greetings Exile,

Thank you for reaching out. Sadly, the video is set to private and we can’t watch it.
Could you provide a valid link, please?

We await your reply.

Greetings Exile,

Thank you for reaching out. Your case is still being investigated by our team. Unfortunately, we don’t have an ETA to provide you with yet.

Apologies for the inconvenience.

Thank you for your collaboration. We also sent you a direct message with suggested steps to recover the lost entitlement.

Please check your forum notifications.

Have a great day!

Greetings Exile,

We heard back from the team and the design decision currently in place increases the speed at which Dragonbone arrows are crafted from 5 seconds to 1 second.

If you wish to provide feedback about this, please start a new post on the feedback session of the forum.

Have a great day!

Greetings Exile,

Thank you for getting back to us. Can you please share if you found this issue on an Official server, private server, or Singleplayer mode?

We await your reply.

Hello,

Thank you for getting back to us. We updated your forum rank and you should now be able to share images and links.

We await your reply.

Greetings @ConanBoDk,

Currently, there’s no way to reassign keys on controllers. But we will forward your feedback and suggestion to our team.

Thank you for your support!

Hey,

Thank you for confirming. One last thing, could you share your FuncomID or Gamertag, please?

Feel free to reach out in private if you prefer.