Mayra

Greetings,

In this case, by any chance have you already tried to use the “verify files” option on Steam?

If you already tried that and the files are still corrupt or missing we strongly advise you to reinstall the game completely.

Please let us know if the issue still persists.

Hey,

Thank you for getting back to us. Please let us know if you notice any other items going missing.

We appreciate your patience and support on this matter.

Greetings Exile,

Thank you for getting back to us. Since a fresh reinstall is not forcing the app to pull the missing files please suggest the following steps to your friends:

• Repair & restore the gaming services app. You can find this option by following:

Windows settings > Apps > Gaming services app > Select advanced options > Select repair and after it > restore.

After these steps, please open the app and give it another try. Let us know if this does the trick or not. We will continue to try to assist you.

Greetings Exile,

Thank you for getting back to us. Since a fresh reinstall is not forcing the app to pull the missing files please try the following:

• Repair & restore the gaming services app. You can find this option by following:

Windows settings > Apps > Gaming services app > Select advanced options > Select repair and after it > restore.

After these steps, please open the app and give it another try.

Greetings,

Thank you for the additional information. Our team will continue to investigate the ongoing issues with missing textures and crashes on consoles.

Apologies for the inconvenience. We wish you a good week!

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Do you have your game installed on an SSD or HDD?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

If the above procedures don’t help, please try to perform a full reinstall of the game.

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Can you share more information, please?

• Is your console on a wired or wireless connection?

• Do you have similar issues playing Conan Exiles in single-player mode?

• Do you experience similar issues playing other PS4 games online?

Please ensure that your console is on a wired connection to improve overall stability. You may also try to disable Boost mode on your PS4 and change the resolution to 720p in the video output settings.

If possible, consider installing the game to an external HDD/SSD as it helps with loading times and stutters as well.

Greetings Exile,

Thank you for reaching out to us. Can you share the server number where you experienced this? Or the game mode if it was single-player or co-op.

Also, have you noticed if the issue is consistent when you are in a specific location?

Would you be able to record a short video or share a screenshot of the moment the health bars disappear?

Additionally, can you elaborate on the potions issue? Which potions are not working? Are they providing different than usual bonuses or simply not applying?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Can you share more information, please?

• Is your console on a wired or wireless connection?

• Do you have similar issues playing Conan Exiles in single-player mode?

• Do you experience similar issues playing other PS4 games online?

Please ensure that your console is on a wired connection to improve overall stability. You may also try to disable Boost mode on your PS4 and change the resolution to 720p in the video output settings.

If possible, consider installing the game to an external HDD/SSD as it helps with loading times and stutters as well.

Greetings @Bladesaint,

Thank you for your report. Could you please share your character and clan names on that server?

Unfortunately, we can’t retrieve your items. However, we will investigate the case once the information is provided and try to reproduce it internally.

We await your reply.

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

\Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

\Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exiles,

Thank you all for your reports. We asked our team to investigate what happened with the DLC entitlement over the weekend.

Please let us know if you are still experiencing this issue. Feel free to reach out in private if you prefer.

Greetings,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

• Update Windows (no need to change to Win11 though, just update the current version you have)
• Update Graphics Driver
• Change to Default Graphics Card
• Verify files in Steam
• Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
• Disabling Antivirus/Firewall Software
• Turn off Overclocking and SLI Technology
• Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.
We hope this helps!

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you share with us your character and clan names?

Also, please share the coordinates to where the transportory stone was placed. If possible, also state the date when it was placed on the ground and when you noticed it was gone.

Feel free to reach out in private via a direct message if you prefer. We await your reply.

Greetings Exiles,

Thank you for reaching out to us. Please try deleting the following file:

SilentEvents.log

From the ConanSandbox/Saved/Logs folder.

Let us know if it works for you, and if the issue still persists we would be glad to take a look at your log files to assist you.

Greetings,

Thank you for the images, video, and additional information. We also requested another review of the Poitan armor as per your request.

We appreciate your support. Have a great week!

Greetings from Hell! And welcome to our forum.

Thank you for your reports. @VESGA and @xrequiem, could you share what platform you are playing on?

We await your reply.

Greetings Exile,

On another thread, we investigated a similar case where a corrupt file was causing the crashes. We suggest you try the workaround while we keep investigating. You can find it here: