Roxx

Roxx



04 May

Comment
    Roxx on Forums - Thread - Direct

Challenge Guardian Raids are coming soon as well :slight_smile: We mentioned them in the May roadmap

Comment
    Roxx on Forums - Thread - Direct

For now the link just above me is the best way to report, but we are looking to add more convenient in-game ways to help players report them as well


03 May

Comment
    Roxx on Forums - Thread - Direct

Not something we’ve shared yet – our previous roadmap only went 2 months out. Content and plans are something that often shifts and changes ahead of lock

Comment
    Roxx on Forums - Thread - Direct

The Express event is just that, an event – the character selection period runs until June 30th with the event itself going all the way to July 28th. It is intended for use on any character under level 1100 to help them advance, whether it is a main or an alt or a new character; it was not released specifically for the Glaivier class (although it was a nice pairing), so it should not be expected to have one of these events every time a new class is released. I apologize if anyone assumed differently.

In terms of an additional Power Pass, yes, it is something we have not completely determined yet. While other regions may get a Power Pass with each class release, they are only getting 1 - 3 classes per year at this point, where we will be getting many more classes much faster to catch up. This is part of the reason we are determining the pass cadence.

Comment
    Roxx on Forums - Thread - Direct

To be clear, I am not ensuring that any first offense will be a guaranteed temp ban – as I stated, it can be situational, and I was explaining why based on other assumptions in the thread. There are absolutely players that get permabanned on their first RMT transaction. You should not be taking this risk or breaking these rules at all.

Comment
    Roxx on Forums - Thread - Direct

The weekly reset is still occurring at the same time as always. This is explicitly stated in the patch notes.

Please note that the weekly reset will still happen at the usual time, on Thursday at 3 AM PT / 10 AM UTC / 12 PM CEST.

Weekly updates do generally happen at 12 AM PT on Thursdays, however this Thursday is a holiday in Korea so we made the shift to help accommodate our friends at Smilegate RPG.

Comment
    Roxx on Forums - Thread - Direct

Weekly reset is still happening on Thursday this week

Comment
    Roxx on Forums - Thread - Direct

Jokes aside, players asked for more transparency even before things are locked in so that’s what we’re giving. Some players were hoping it would come sooner – it is not, which is why we included this sentence. We are targeting the third week of May, and there is a possibility this slips if issues spring up. That is the “risk” of sharing planned dates when building and testing is still ongoing, but players have asked to know more information ahead of time so we are trying it.

Comment
    Roxx on Forums - Thread - Direct

I agree – unfortunately we do not always have this information as early as we would like to, but we will share these things whenever we can

Comment
    Roxx on Forums - Thread - Direct

I am not sure why you think none of us play Lost Ark – a significant amount of us do. I was literally online for 4 hours last night myself.

Comment
    Roxx on Forums - Thread - Direct

Héroes de Arkesia:

Habrá una desconexión de todos los servidores y regiones para el mantenimiento y actualización semanal el 4 de mayo a las 9:00 am CEST / 12:00 am PT (¡un día antes de lo habitual!). Prevemos que durará unas 7 horas debido a cambios en el backend. La actualización semanal incluirá los siguientes arreglos:

  • Desbloquear un espacio de personaje no reducirá el número de compras disponibles de tiques de extensión de espacio de personajes. Aquellos jugadores que no podían desbloquear todos los espacios de personaje debido a este error ahora podrán ver los tiques restantes correctos.
  • Hemos arreglado la lista de emoticonos.
  • Hemos arreglado un problema con el pase de poder de Feiton por el que este no podía usarse si varias misiones de mundo en continentes anteriores no habían sido completadas. Ahora se podrá usar el pase de poder siempre y cuando la misión “Voluntad” se haya completado.
  • Hemos solucionado un problema con el sist...
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Comment
    Roxx on Forums - Thread - Direct

Héros d’Archésia,

Tous les serveurs et régions de Lost Ark seront indisponibles le 4 mai à 9h00 (CEST), soit un jour plus tôt que d’habitude, pour notre maintenance et mise à jour hebdomadaire. L’indisponibilité devrait durer jusqu’à 7 heures en raison des modifications apportées au système interne. La mise à jour de cette semaine comprendra également les corrections suivantes :

  • Le déverrouillage d’un emplacement de personnage ne diminuera plus le nombre restant d’achats disponibles pour les tickets d’extension d’emplacement de personnage. Les joueurs qui ne pouvaient pas déverrouiller tous leurs emplacements de personnages à cause de ce bug pourront désormais voir le nombre de tickets restants approprié.
  • Correction de plusieurs erreurs dans la liste des émoticônes.
  • Correction d’un problème où le Ticket de croissance express du Feiton ne pouvait pas être utilisé si diverses quêtes mondiales sur les continents précédents n’avaient pas été complét...
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Comment
    Roxx on Forums - Thread - Direct

Helden von Arkesia,

Alle Lost Ark Server und Regionen werden am 4. Mai um 09:00 Uhr (einen Tag früher als sonst!) für unsere wöchentliche Wartung und Aktualisierung heruntergefahren. Die Wartungspause wird voraussichtlich bis zu 4 Stunden dauern. Das Update dieser Woche enthält folgende Korrekturen und Änderungen:

  • Durch das Freischalten eines Charakter-Platzes wird die verbleibende Anzahl der verfügbaren Käufe für Charakterplatz-Erweiterungstickets nicht mehr verringert. Wenn ihr aufgrund dieses Fehlers bisher nicht alle Charakterplätze freischalten konntet, wird euch jetzt die korrekte Anzahl der verbleibenden Tickets angezeigt.
  • Ein paar fehlerhafte Einträge in der Emoticon-Liste wurden korrigiert.
  • Das Problem, bei dem der Feiton-Powerpass nicht verwendet werden konnte, wenn verschiedene Weltquests auf den vorherigen Kontinenten nicht abgeschlossen waren, wurde behoben. Solange der Feiton-Quest “Wille” abgeschlossen ist, könnt ihr den Powerpass...
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Comment
    Roxx on Forums - Thread - Direct

Heroes of Arkesia,

All Lost Ark servers and regions will be coming down on May 4th at 12 AM PT / 7 AM UTC / 9 AM CEST (one weekday earlier than usual!) for our weekly maintenance and update. Downtime is estimated to last up to 7 hours due to backend changes. This week’s update will also include the following fixes:

  • Unlocking a character slot will no longer decrease the remaining number of available purchases for Character Slot Expansion tickets. Players that previously could not unlock all their character slots due to this bug will now see the correct remaining count.
  • Fixed several broken entries in the emoticon list.
  • Fixed an issue where the Feiton Powerpass could not be used if various World quests on preceding continents had not been completed. Players will be able to use the Powerpass as long as the Feiton quest “Will” has been completed.
  • Fixed an exploit with the Rapport system.

Please note that the weekly reset will ...

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Comment
    Roxx on Forums - Thread - Direct

I assure you this is not happening. It is not exactly a secret, or hard to quickly find out that there are tons of bots in the game. In fact, we specifically have not shared any celebrations of numbers of accounts or characters made because we know bots are an issue that are skewing our numbers.

The teams at both Amazon Games and SGR are working on new tools and solutions to deal with this issue – as the bots have evolved, we need to as well. The situation is frustrating, and it is taking time, but it is a top priority for all involved teams and it is being worked on actively.

Comment
    Roxx on Forums - Thread - Direct

There seems to be a lot of misunderstanding around the actions against RMT – it is certainly not allowed. We do not always permaban outright on the first offense if it is minimal, however we will suspend players for this. If it happens again, folks will find themselves banned. If it happens at a large scale outright, folks will find themselves banned. It is situational, to a reasonable degree that we will not permanently punish legitimate players who make a one time mistake or bad decision, but beyond that it’s not tolerated

Comment
    Roxx on Forums - Thread - Direct

Hi there! This may provide some helpful info:

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Comment
    Roxx on Forums - Thread - Direct

If you are referring to an additional Express event, there will not be a new one kicking off as the current event runs through the month of June. In terms of power passes, it is something that is still being discussed, but because of that if you are more excited for Destroyer than Glaivier I would suggest holding onto it for now

Comment
    Roxx on Forums - Thread - Direct

This is something that there is not a blanket solution for, as SPELP errors are typically caused when there is an issue with connectivity to one or more of these services:

  • Login server
  • Game server
  • World server

It is highly possible that this is caused due to local connectivity issues ranging from your specific hardware all the way through issues in the routing of your connection as done by your ISP.

Unfortunately I am unable to help troubleshoot as that is outside my area of expertise. Our support team may be able to help provide assistance or workarounds.

Comment
    Roxx on Forums - Thread - Direct

To help set expectations, as of right now we are not planning to boost honing rates with our May content update. The current path is to continue to provide more materials to players to help foster more honing attempts. Based on player progression data so far, we have seen a level of success in this helping move players along to T3, but as always we will continue to monitor and adjust later down the line if needed