Ubi-Borealis

Hello there @xlastovi & @Adrian-11!

I'm sorry to hear that you encountered an error when responding to a call for backup. If you have...

Thanks for the update, @FranZGMD! To my knowledge, if you'd like to access the additional content included in the Ultimate Edition of the game, you will need to purchase this copy of the game. There is not a way to purchase the additional content included in the Ultimate Edition separately.

You can learn more about what ...

Hello there @Oatiecrumble!

You can read more about Next-Gen support for "The Division 2" in this support article.

"The Division 2" is also ...

Hello there @lolol934!

Thanks for taking the time to share your report with this. I can see that the development team have been notified about this issue, and are currently investigating why linked items sometimes don't open in chat. I've passed along your videos so they can take a closer look at these as part of the ongoing investigation.

I'd recommend keeping an eye out within the ...

Thank you for sharing that full-screen image with us, @Hitom1-la! I've passed this along to the dedicated team so they can take a closer look.

If we require any additional information from you, we will reach out within this thread. In the meantime, I would recommend keeping an eye out within the News & Announcements forum for any future updates.

Thanks!

Thanks for providing some more information, @CWO4USN! If you're able to provide a video of this behaviour in-game, would you be able to share it with us within this thread? We can then pass this along to the dedicated teams for further investigation.

Thanks!

Hello there!

@GhostHell - Thanks for sharing your own experience with us, and for including what troubleshooting steps have helped to resolve the crashing issues you've encountered in-game. It's certainly worth giving these steps a try!

@OLD_KANUK - I'm sorry to hear that you've been experiencing crashes in-game. Just to confirm, have you been able to try ...

Thanks for sharing an update with us, @GhostHell! I'm glad to hear that reinstalling the game has helped resolve the issue with error code CHARLIE-03. I'm sorry to hear you're still experiencing random crashes.

If you haven't already, I'd recommend trying all of the steps on this basic PC troubleshooting article. These steps help to tackle a number of common causes behind crashes in-game.

If the issue continues to persist after trying these steps, please d...

Hello there @Skys01_!

Thanks for taking the time to share this report with us, and for including a link to a video. As mentioned by @ModalThread611, we have forwarded this to the dedicated teams for further investigation.

Please keep an eye out for any future announcements on our official platfo...

Thanks for the update, @KAI2142! I'm glad to hear that your agent's arms are back to normal!

If you encounter any further trouble, please don't hesitate to reach out. I hope you continue enjoy playing "The Division 2!"

I can assure you that the development team are still investigating this issue, @NightRavenXII, as well as other reports that have been made by players. As soon as we have any new details to share with you from the development team, such as news regarding fixes or updates, these will be made available within the forums or via our official platforms.

Thanks!

Thanks for sharing your experience, @mattjib.

If you're encountering DELTA errors in-game, then I would recommend that you perform some basic connectivity troubleshooting steps for your platform, as this helps to ensure that you have an optimal connection to the servers. You can read more about these errors, and find additional troubleshooting steps, ...

Hello again @Hitom1-la!

The game team have reached out to me, and they'd like some additional information from you to assist with further investigation. Would you be able to send us a full-screen image, or a short video, which displays your current in-game level, as well as the icon that displays next to it?

I'd recommend uploading any media to a sharing platform, such as Google Drive or One Drive, as this will allow you to post a shareable link within this thread for us to take a closer look at.

Thanks!

Hello there @Sofacamper! Welcome to the forums

As @Noxious81 has kindly pointed out, it looks like that's a typo! Thanks for bringing this to our attent...

Hello there @BouBouclette!

You're currently within the English player support forums. Would you be able to provide a translation of your post for us?

Alternatively, you can contact our French player support team within ...

Hello there @Binky_Destroyer / Mat! Welcome to the forums

I'm sorry to hear that you have lost your level 100 hardcore character following a crash. Thank you for taking the time to share your report with us.

Please note that we are unable to restore hardcore characters once they have died in-game. I understand that this may not be the answer you were hoping for, and apologise for any disappointment that has been caused. ...

I understand that would like some more details from the investigation into the Fragile Armour Directive, @Noxious81. As mentioned in my earlier post, we don't yet have any new details to share with you all. Please be reassured that we have shared as much information with you all that has been made available to us.

We have reached out to the development team to see if we can get any further updates to share with you all, as the investigation has been ongoing for some time now. We have also shared your suggestions with the team as well. As soon as we have a...

Hello there @ModalThread611!

Thanks for taking the time to share these videos regarding sticky bullets with us. I've passed these along to the dedicated game team so they can take a closer look at these.

Are you still encountering issues with crashing and lag in the DZ? If so, can you let us know if you've been encountering any error codes when these crashes occur? This will help us to investigate the issue further.

Thanks! ...

Hello there @HoHo_Gaming!

I'm sorry to hear you've been encountering DELTA03 errors, accompanied by freezing and crashing. Thank you for taking the time to share your report with us.

DELTA03 errors mean that your connection to the server has been lost. I would recommend trying these basic PC connectivity troubleshooting steps to ensure that your connection to the servers is in optimal condit...

Hello there @x_Modesty_x!

Thanks for taking the time to share your reports and suggestions with us. Just to let you know I've edited your additional bug report and suggestion into your original post

For clarity's sake, I'll respond to each of your reports in the order you've shared them.

Players using control builds can cause enemies to become stuck
I wasn't able to find any reports of this behaviour being passed along to the dedicated game team for further investigation. To help us to take a closer look at this, would you be able to s...