Ubi-Borealis

Hello there,

As we have had no reports of this issue with "A Bloody Path to Peace" persisting in game following the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble with "A Bloody Path to Peace," please don't hesitate to create a new thread so we can investigate further.

Thanks! ...

Hello there!

As we have had no reports of this issue with "Binding Fate" persisting in-game following the release of TU 1.3.1, we will now be locking this thread.

If you encounter any trouble with "Binding Fate," please don't hesitate to create a new thread so we can investigate further.

Thanks! ...

Hello there,

As we have had no reports of this issue with "A Brewing Storm" persisting in game following the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble with "A Brewing Storm," please don't hesitate to create a new thread so we can investigate further.

Thanks! ...

Hello there!

I apologise for the delayed update. We have received some new information from the development team that I would like to share with you all.

The development team have been investigating the reports shared with us further, and it looks like this is working as intended. As part of the quest, there is an NPC you need to speak to that can be found near the chicken huts. You will need to speak to this NPC to progress in the quest.

We will now be marking this thread as resolved. If you are still having trouble with "Rowdy Raiders," please don't hesitate to reach out to us within this thread with an update. Please include a video which shows the following:

• You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main game menu.
• How you are unable to complete "Rowdy Raiders." Please provide as much detail as possible, as this will help the team to investigate further.
...

Hello there!

I apologise for the delayed update. I'm happy to confirm that a fix for "The Reeve of Wincestre" was deployed in TU 1.3.2, which was released October 5 2021:

Unable to break the door to free Goodwin in Reeve of Wincestre.

We will now be marking this topic as resolved. If you are still encountering trouble with "The Reeve of Wincestre," please don't hesitate to reach out to us within thi...

Hello there!

I apologise for the delayed update. I'm happy to confirm that the development team have deployed a couple of fixes for "Brewing Rebellion" with the release of TU 1.4.0. This update was deployed 9 November, 2021, and contained fixes for the following issues:

• The Thegns are not registered as rescued after they are freed.
• Basim and Sigurd didn't follow the player in "Brewing Rebellion." 

We will now be marking this thread as resolved.

If you are encountering any further trouble with "Brewing Rebellion," please don't hesitate to reach out to us with an update within this thread. Please include a video which shows the following:

• You have the latest Title Update installe...

Hello there!

I apologise for the delayed update. I'm happy to share that a fix for "Binding Fate" was deployed in TU 1.4.0, which was released 9 November, 2021.

Couldn't defeat boss in Binding Fate due to them spawning underground. 

We will now be marking this topic as resolved. If you are still encountering trouble when fighting Fenrir during "Binding Fate," please would you be able to provide us with a video that shows the following:

• You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main menu.
• That you are still unable to complete "Binding Fate" due to Fenrir spawning underground.

I'd recommend...

Hello there @Vykyng666,

I apologise for my delayed response. Thank you for taking the time to share your feedback with us regarding the ability to disable "Avenge Quests." I'm sorry to hear that these are interrupting your gameplay experience. I've passed on your feedback to the dedicated teams for further consideration.

If any changes are to be made to the current "Avenge Quest" system, these will be shared in the ...

Hello there!

I apologise for the delayed update. I'm happy to confirm that a fix for the constant "New Quests" notifications was deployed in TU 1.4.0, which was released 9 November, 2021. This issue should now be resolved.

If you are still experiencing persistent notifications following this Title Update, please can you provide us with a video that shows the following:

• You have the latest Title Update installed on your platform. You can check this in the lower right-hand corner of the main game menu.
• You are still receiving constant "New Quests" notifications in-game following the release of TU 1.4.0.

I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will...

Rest assured that the dedicated teams are taking a closer look at this, @mattjib. As per Ubisoft policy, we are unable to communicate the outcome of the investigation with anyone other than the players affected by the investigation itself.

Thank you

I'm sorry to hear that you are unhappy with the anti-cheat system in "The Division 2," @s-Skins-s. Thank you for taking the time to share your feedback with us. Please be assured that all reports made are forwarded to the dedicated teams for further review. I have also passed on the websites you have shared to these teams for a closer look.

If you would like to learn more about cheating and banning in "The Division 2," I recommend checking out this support article.

If you have any further questions or concerns, please don't hesitate to reach out.

Thank you ...

Thank you for sharing your thoughts and feedback regarding the graphical issues that @Oatiecrumble has encountered, @lolol934. It's interes...

Hello there @speed84demon!

I'm sorry to hear that you've been encountering lag and freezing in-game. Thank you for taking the time to share your report with us, and for including what steps you tried to troubleshoot this issue.

If you haven't already, I would recommend trying these connectivity troubleshooting steps for your console. This will help to ensure that your connection to the servers is in optimal condition.

If...

Hello there @RaciaIAdhesive!

Thanks for sharing an update with us. I'm glad to hear that you've found a workaround to allow you to use your PS5 controller in Ubisoft Connect and "The Division 2." Thanks for sharing your own workaround as well, @N7-Lemon.

Just to let you know, the DualSense controller fo...

Hello there @XMdead!

I'm sorry to hear you're encountering trouble when synchronizing achievements in Ubisoft Connect. I wasn't able to find any reports of degradation to the Ubisoft Connect services. Just to confirm, has the issue now been resolved for you?

If you are still having trouble synchronizing your achievements, please don't hesitate to update us so we can investigate further.

Thanks!

Hello there @s-Skins-s,

I'm sorry to hear that you have encountered a Uniform-01 error. As mentioned by my colleague @Ubi-Froggard, this error tends to occur when are experiencing connectivity issues with the server. Thank you for letting us know that you have configured port forwarding. Just to confirm, have you tried the other steps shared on our ...

Hello there @icemcscream,

I'm sorry to hear you're encountering issues in-game. Just to clarify, are you having trouble downloading updates for "The Division 2," or are you encountering a different issue? If you can provide us with some more information, we'll gladly take a closer look.

Thanks!

Hello there!

@mattjib - We would be unable to guarantee that we will be able to provide daily updates regarding the investigation into this issue. Rest assured that we will do our best to communicate any updates once they are made available to us. Any updates or announcements will also be shared on our official platforms, or within the ...