Ubi-Borealis

Ubi-Borealis



09 Aug

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @victoruchiha82!

I believe that the issue @bielik01 is experiencing is slightly different to core challenges not com...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for the tag! I didn't realise that your thread had been locked, and I have now unlocked it. I've also moved your thread back over the player support. Thanks for bringing this to my attention, and I apologise for any confusion or inconvenience that has been caused. Allow me to take a closer look at the issue you're encountering.

This issue with missing quests has been reported to the development team, and they are currently investigating further. I've spotted in my own game that a number of settlement quests (such as ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for the tag! I didn't realise that your thread had been locked, and I have now unlocked it. I've also moved your thread back over the player support. Thanks for bringing this to my attention, and I apologise for any confusion or inconvenience that has been caused. Allow me to take a closer look at the issue you're encountering.

This issue with missing quests has been reported to the development team, and they are currently investigating further. I've spotted in my own game that a number of settlement quests (such as ...

Read more
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @JSE3! Welcome to the forums 🙂

Thanks for sharing your experience with "Devout Troll" with us, and for providing an update on how you were able to progress in the world event! I'm glad you've been able to successfully collect the key 😄

Hopef...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @JSE3! Welcome to the forums 🙂

Thanks for sharing your experience with "Devout Troll" with us, and for providing an update on how you were able to progress in the world event! I'm glad you've been able to successfully collect the key 😄

Hopef...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @JSE3! Welcome to the forums 🙂

Thanks for sharing your experience with "Devout Troll" with us, and for providing an update on how you were able to progress in the world event! I'm glad you've been able to successfully collect the key 😄

Hopef...

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06 Aug

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @xGaBBrYx! Welcome to the forums 🙂

I'm sorry to hear you're having trouble finding your Burning tree and your Niflheim tree. To help us to take a closer look at this issue, would you be able to send us an image from your Settlement Tree decorations list that shows these as missing? You can check these by interacting with the dragon plaque next to the Settlement Tree.

Thanks! 😊...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @xGaBBrYx! Welcome to the forums 🙂

I'm sorry to hear you're having trouble finding your Burning tree and your Niflheim tree. To help us to take a closer look at this issue, would you be able to send us an image from your Settlement Tree decorations list that shows these as missing? You can check these by interacting with the dragon plaque next to the Settlement Tree.

Thanks! 😊...

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    Ubi-Borealis on Support Forums - Thread - Direct

Your welcome, @D3ADLYPHANTO3M! If you have any further questions or concerns, please don't hesitate to reach out within this thread at any time 🙂

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Your welcome, @D3ADLYPHANTO3M! If you have any further questions or concerns, please don't hesitate to reach out within this thread at any time 🙂

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Dasmallsta91! Welcome to the forums 🙂

I'm sorry to hear that you've been unable to interact with Modron after trick and treating. To help us to take a closer look at this, could you please send us a video which shows the following:

  • Your current quest log, and your active quest objective
  • That you are unable to interact with Modron ...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Dasmallsta91! Welcome to the forums 🙂

I'm sorry to hear that you've been unable to interact with Modron after trick and treating. To help us to take a closer look at this, could you please send us a video which shows the following:

  • Your current quest log, and your active quest objective
  • That you are unable to interact with Modron ...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @abz-mikey!

I'm sorry to hear that you're unable to save your game on PS5. I've moved your posts into their own thread, as the Megathread you posted in was about a slightly different issue to the one you're encountering in your own game.

To help us to take a closer look at this issue, can you please provide us with more information on how you are unable to save? Do you receive an error messages or pop-ups when you try to save the game? If you can send us a video that demonstrates what happens whenever you try to save your game, that...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @abz-mikey!

I'm sorry to hear that you're unable to save your game on PS5. I've moved your posts into their own thread, as the Megathread you posted in was about a slightly different issue to the one you're encountering in your own game.

To help us to take a closer look at this issue, can you please provide us with more information on how you are unable to save? Do you receive an error messages or pop-ups when you try to save the game? If you can send us a video that demonstrates what happens whenever you try to save your game, that...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @SteveMack0407!

If you haven't collected all of the clues to identify The Rake with, you won't be able to find her in-game. You'll only be able to track her once you've revealed her identity in the Order Menu.

If you've collected all of the clues and are still unable to find The Rake, please don't hesitate to update this thread so we can take a closer look. Please provide an image that shows you have collected all of the clues for The Rake in the Order menu, as well as an image that shows that you are unable to track The Rake's ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @SteveMack0407!

If you haven't collected all of the clues to identify The Rake with, you won't be able to find her in-game. You'll only be able to track her once you've revealed her identity in the Order Menu.

If you've collected all of the clues and are still unable to find The Rake, please don't hesitate to update this thread so we can take a closer look. Please provide an image that shows you have collected all of the clues for The Rake in the Order menu, as well as an image that shows that you are unable to track The Rake's ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @DeathClasherHD! Welcome to the forums 🙂

Can you please clarify which game you're encountering trouble in when trying to play online with your friend? You're currently posting in the Assassin's Creed: Valhalla forums, which does not have an online multiplayer mode. If you let us know which game you're having trouble with, we can redirect you to the correct player support forum.
...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @DeathClasherHD! Welcome to the forums 🙂

Can you please clarify which game you're encountering trouble in when trying to play online with your friend? You're currently posting in the Assassin's Creed: Valhalla forums, which does not have an online multiplayer mode. If you let us know which game you're having trouble with, we can redirect you to the correct player support forum.
...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @D3ADLYPHANTO3M!

Thanks for taking the time to capture all those images and a video for us! This is incredibly useful for further investigation. I've shared all of the information you've collected with the development team so they can take a closer look at what is potentially causing the trophy to remain locked for you.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @D3ADLYPHANTO3M!

Thanks for taking the time to capture all those images and a video for us! This is incredibly useful for further investigation. I've shared all of the information you've collected with the development team so they can take a closer look at what is potentially causing the trophy to remain locked for you.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the ...

Read more