Ubi-Borealis

Ubi-Borealis



30 Jul


28 Jul

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

@mysabre73 - Would you be able to let us know the username of the account you play Assassin's Creed: Valhalla on? I've checked the account you've contacted us from (mysabre73) and it looks like you play the game with another Ubisoft account. Once we know your username, we can include this in your report to the development team so they can take a closer look at your cloud save.

...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

@mysabre73 - Would you be able to let us know the username of the account you play Assassin's Creed: Valhalla on? I've checked the account you've contacted us from (mysabre73) and it looks like you play the game with another Ubisoft account. Once we know your username, we can include this in your report to the development team so they can take a closer look at your cloud save.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As shared by @KopfSmertZz, a hot fix was deployed 21 July, 2021, to address an issue where purchased permanent b...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As shared by @KopfSmertZz, a hot fix was deployed 21 July, 2021, to address an issue where purchased permanent b...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As shared by @KopfSmertZz, a hot fix was deployed 21 July, 2021, to address an issue where purchased permanent b...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing an update with us following TU 1.3.0, @Jenkins3142, and for letting us know which workarounds you have tried! I can see that @Ubi-Keo...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @azullFR!

Thanks for the update! I can see that this issue should have been resolved in ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing that video with us, @bielik01! The development team are aware of this invisible wall in Dublin, which prevents players from collecting some arrows.

I would recommend keeping an eye out within the News & Announcements forum fo...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @jslambert24! Welcome to the forums 🙂

Thanks for taking the time to share your report with us, as well as letting us know what you did during the contract that caused the floating dagger to appear. Would you be able to provide us with some more information?

  • You mention that you accidentally moved the body and that the dagger stayed floating in the air. Just to clarify, wa...
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Comment

Hello there @bielik01!

We don't yet have any new updates to share from the investigation into the extra Freyja shrines. The development team have been able to locate these in-game as well, and are currently looking into this further.

I'd recommend keeping an eye out within the ...

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20 Jul

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for the update, @TheeElf! I'm glad to hear that the Taranis Engraved Tree is available in your settlement now!

Would you be able to send us some images/a video that shows the Taranis Settlement Pack isn't available for you to purchase in the Animus Store? I've just checked my own Animus store and I was able to find it with the other Settlement Packs.

I recommend using a sharing platform, such as YouTube or Google Drive, to share your media with us. This will allow you to post a shareable link within this thread.

Thanks

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Cendrars25!

Rest assured that your reports about the missing stable vendors, as well as the reports share by @azullFR, ha...

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    Ubi-Borealis on Support Forums - Thread - Direct

Glad to hear that @janeybob79's workaround has helped you out, @Axthos-Arouris! Thanks for sharing 😄

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @yuvsaha123! I'm glad those workarounds were able to help you out 😄

If you're encountering any further trouble in Assassin's Creed: Valhalla, please don't hesitate to reach out 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @yuvsaha123! I'm glad those workarounds were able to help you out 😄

If you're encountering any further trouble in Assassin's Creed: Valhalla, please don't hesitate to reach out 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @jabberosx! Welcome to the forums 🙂

I'm sorry to hear that "All that Glitters" hasn't triggered for you. Thank you for sharing your report with us, and for letting us know what steps you've tried to trigger the trophy.

To help us to take a closer look at this, would you be able to send us a video/images which show the following:

  • You have successfully unlocked "A Tr...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @jabberosx! Welcome to the forums 🙂

I'm sorry to hear that "All that Glitters" hasn't triggered for you. Thank you for sharing your report with us, and for letting us know what steps you've tried to trigger the trophy.

To help us to take a closer look at this, would you be able to send us a video/images which show the following:

  • You have successfully unlocked "A Tr...
Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @jabberosx! Welcome to the forums 🙂

I'm sorry to hear that "All that Glitters" hasn't triggered for you. Thank you for sharing your report with us, and for letting us know what steps you've tried to trigger the trophy.

To help us to take a closer look at this, would you be able to send us a video/images which show the following:

  • You have successfully unlocked "A Tr...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @thecatwhisperer! Welcome to the forums 🙂

I'm sorry to hear that you've been unable to progress in "The Way of the Berserker." Thanks for taking the time to share your report with us.

If you haven't already, please could you try these workarounds to see if this causes the quest marker to trigger in-game for you:

  • Can you please let us know if you have the ...
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