Ubi-Borealis

Ubi-Borealis



15 Jul

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed response. Thank you for taking the time to share your reports about being unable to use the fishing line after building the Fishing Hut. The development team are aware of this issue, and are currently investigating further. I've passed on your reports as part of the ongoing investigation.

If we require any additional information from you, we will reach out within the forums. In the meantime, please keep an eye out for future updates within the News & Announcements forum.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed response. Thank you for taking the time to share your reports about being unable to use the fishing line after building the Fishing Hut. The development team are aware of this issue, and are currently investigating further. I've passed on your reports as part of the ongoing investigation.

If we require any additional information from you, we will reach out within the forums. In the meantime, please keep an eye out for future updates within the News & Announcements forum.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed response. Thank you for taking the time to share your reports about being unable to use the fishing line after building the Fishing Hut. The development team are aware of this issue, and are currently investigating further. I've passed on your reports as part of the ongoing investigation.

If we require any additional information from you, we will reach out within the forums. In the meantime, please keep an eye out for future updates within the News & Announcements forum.

...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @VitoCor-19! Welcome to the forums πŸ™‚

I'm sorry to hear that you're experiencing error code 0x70001201. Thanks for taking the time to share your report within this thread.

If you haven't already, please can you try these ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @VitoCor-19! Welcome to the forums πŸ™‚

I'm sorry to hear that you're experiencing error code 0x70001201. Thanks for taking the time to share your report within this thread.

If you haven't already, please can you try these ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @VitoCor-19! Welcome to the forums πŸ™‚

I'm sorry to hear that you're experiencing error code 0x70001201. Thanks for taking the time to share your report within this thread.

If you haven't already, please can you try these ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Shrreek & @chicken4thewin!

I'd like to reach out to you both with an update from the investigation. The development ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @ECBlackMan! Welcome to the forums πŸ™‚

I apologise for the delayed response. Thank you for taking the time to share your report with us. I'm sorry to hear that you've encountered trouble with both the Ceres Bureau and "Saint Faith."

The development team are still investigating what could potentially be causing the icon to remain on the map after all items have been collected. Any updates from this investigation will be shared within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @jrwUplay58!

I apologise for the delayed response. Thank you for taking the time to update your report, and to share those two additional videos with us. These are very helpful for further investigation. I've passed these along to the development team so they can take a closer look.

Can you let us know if you spawn into the Trial invisible, or does Eivor turn invisible after carrying out a certain action (like using an ability)?

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @vatiman!

I apologise for the delayed response. I'm sorry to hear that you're still encountering flickering on-screen whilst playing Assassin's Creed: Valhalla. I've checked in with the development team regarding your report, and they're still investigating this issue further. I understand that this may not be the update you were hoping for, and apologise for any disappointment caused.

Any future updates from the investigation will be shared in the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Guisa_9!

I apologise for the delayed response. I'm sorry to hear that you're having trouble locating pieces of the armour of Saint George. Thank you for letting us know which pieces you haven't been able to find. You should be able to find the pieces of the Saint George set in the various military camps along the River Dee. These are ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Guisa_9!

I apologise for the delayed response. I'm sorry to hear that you're having trouble locating pieces of the armour of Saint George. Thank you for letting us know which pieces you haven't been able to find. You should be able to find the pieces of the Saint George set in the various military camps along the River Dee. These are ...

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14 Jul

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @McQuade27! Welcome to the forums πŸ™‚

I apologise for the delayed response. I'm sorry to hear that you're having trouble opening the gate in "A Cruel Destiny." To help us to take a closer look at this, would you be able to send us a video which shows that you're unable to interact with the door when prompted to as part of the quest? We can then pass this along to the development team for a closer look.

I recommend uploading any footage to a sharing platform, such as YouTube or Google Drive, as you can then post a shareable link within this thread.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @ads2326!

I apologise for the delayed response. Thanks for sharing that video with us. I've passed on your report to the development team so they can take a closer look. If we require any additional information from you, we will reach out within this thread.

In the meantime, I would recommend keeping an eye out within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @azullFR!

I apologise for the delayed response. I've checked in on the investigation, and it looks like the development team will be deploying a fix for this issue in a future update! We don't yet have a confirmed ETA for when this update will be released. I recommend keeping an eye out within the ...

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13 Jul

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @kibric777! Welcome to the forums πŸ™‚

I'm sorry to hear that you've encountered trouble when trying the exit river raids. Please note that we are unable to offer a live service within the forums. The player support team will do their best to respond as soon as they are able to. If you'd like a live service, I'd recommend starting a live chat ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing that additional piece of information from your testing, @azullFR! I've shared this with the development team as part of the ongoing investigation, and let them know you can send us these older saves if needed. If the development team would like to collect your older manual saves, we'll reach out to you within this thread πŸ™‚

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing that additional piece of information from your testing, @azullFR! I've shared this with the development team as part of the ongoing investigation, and let them know you can send us these older saves if needed. If the development team would like to collect your older manual saves, we'll reach out to you within this thread πŸ™‚

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing that additional piece of information from your testing, @azullFR! I've shared this with the development team as part of the ongoing investigation, and let them know you can send us these older saves if needed. If the development team would like to collect your older manual saves, we'll reach out to you within this thread πŸ™‚

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks so much for recording a video for us, @azullFR, as well as for taking the time to provide more detail to your original report. The reproduction steps will be particularly helpful as the team looks into this issue further. I've passed your report along to them so they can take a closer look at this.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the ...

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