Ubi-Ciel

Ubi-Ciel



03 Nov

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    Ubi-Ciel on Support Forums - Thread - Direct

@GirthquakeM11 Thank you for coming back to us with these details. Your PC seems to meet the requirements to play the game. So we can better understand the situation, could you please let us know when this issue started happening? Is it always during the second match?


28 Oct

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    Ubi-Ciel on Forums - Thread - Direct

Hey there @ddaniel_3 and welcome to the Ubisoft Discussions!

I understand you're unable to join ranked matches in Rainbow Six Extraction despite doing all the requirements. After looking into your account, I can see that you don't own this game. Do you own another account where the game is?

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey hey @MyNameIs_Nikdo and welcome to the Ubisoft Discussions!

I understand you're experiencing issues with the servers of For Honor. So we can better understand what is going on and help you, could you please provide us with more information on the issue you're facing, such as error messages/codes, etc?

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @J-vdVen and welcome to the Ubisoft Discussions!

I'm sorry to hear that you're no longer getting executions and emotes effects on certain outfits. So we can look into this and provide as much information as possible to the dev team, could you share a video of this behaviour with us? The video can be uploaded to any video-sharing website, such as YouTube or Dailymotion 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Miss-Sekira !

I understand how you're feeling about this - rest assured that your feedback has been taken into account and forwarded to the dedicated team 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @corviePL and thanks for coming back to us!

I understand how you feel about this - but please keep in mind that For Honor is not officially supported by the Steam Deck, so we are unable to assure that it will work on that platform. That being said, be assured that your feedback has been passed on to the dedicated team 😊


25 Oct

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey guys!

Thank you for taking the time to share these details and this video with us. After looking into this, I can see that the dev team is aware of this situation and is currently looking into it - so I have added all the information you shared here with them to aid their investigation. Should they need more details, we will get back to you 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @orldan,

I'm sorry to hear you're unable to finish this week's manhunt as the USB stick is missing following a reconnection to the game. So we can better look into this, could you let us know if you're facing the same issue after resetting the manhunt campain?

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @dareios__,

Thank you for coming back to us with those images and details. I have forwarded them to the dev team, who is aware of this issue and is currently investigating it! Should they need more information, we will get back to you 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Siemek1985 and @Heimdall__PL,

Thanks for taking the time to share those reports with us! Before we forward these, could you let us know if you have reported...

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Imagine_Brata,

Thank you for taking the time to share the list of supported controllers for The Division 2 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Mazzpianist,

Thank you for getting back to us! I understand how you feel. Though your laptop was able to run the game previously - despite being under the minimum requirements - the game receives continuous updates, making it more demanding. Those updates are the reason for the PCs minimum requirements being what they are.
I'd still recommend keeping an eye on the forums for any news on the investigation that is currently ongoing, as it could also be the reason for your crashes.

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Kaedenya,

Thanks for getting back to us with this information! Could you please let us know how long you've had this issue for and if you've tried re-assigning the buttons on your controller, from the game's menu?

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Synyzta_ I'm glad to hear that @Noxious81's response was helpful to you!
Please don't hesitate to let us know if you need any more assistance 😊...

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07 Oct

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Asterix201252 and @Charles_Wise,

Thank you for getting back to us with those images and information! I have forwarded it to the dev team for investigation...

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Major-Snacko,

Could you please share a screenshot of the options you see in the game's menu to map the Zooms?

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey guys,

Thanks for getting back to me. After looking into this, I can see that this behaviour is working as intended. Since the productivity of Post Offices depends on how many residents it covers, the productivity can get + few hundreds in productivity, which makes Statistics of production look like this. The same goes for Campaign/Sandbox games and Post production statistics, which confirms that this issue is not a bug.

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey @hundreAd1800,

Thanks for getting back to us with this information. I have forwarded it to the dev team for investigation. Should they need any more information regarding this, I will get back to you 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @hundreAd1800,

Thanks for sharing this display issue with us. I'm glad to see that changing the region helped! If you ever encounter it again, please let us know, so we can look into this together 😊

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    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Uncle-Sam14,

I'm sorry to hear you've been unable to unlock the achievement Fuel Efficient, despite meeting the requirements. I have forwarded it to the dev team for investigation. Should they need any more information regarding this, I will get back to you 😊