Ubi-Ciel

Hey there @karumati, and thanks for getting back to us with this information.

So we can better understand the situation and forward it to the dev team, could you let us know if you're using mods of any kind for Anno 1800?

Hey there @blendmode,

Thank you for sharing this feedback with us. I can see it has already been raised, and some changes are planned for the next patch of the game

Hey @hundreAd1800 and @Macs1209,

I understand that your mail production stat in Anno 1800 is not accurate. So we can better understand the situation and forward it...

Hey guys,

Thanks for sharing those issues you found in Anno 1800 with us. After looking into this, I can see that this issue was under investigation and is now planned to be fixed for the next game update

Hey @blendmode,

Thanks for sharing the link to the bug reporter, showing this issue is under investigation! I can see that it is now planned to be fixed for the next game update

Hey @hundreAd1800,

I understand an item has given you a negative production stat. So we can better understand the situation and forward it to the dev team, could you let us know if you're using mods of any kind for Anno 1800?

Hey there guys,

So we can better understand the situation and forward it to the dev team, could you let us know if you're using mods of any kind for Anno 1800?

Hey there @Mastada2006 and welcome to the Ubisoft Discussions!

I'm sorry to hear that your influence dropped in Anno 1800. As I can see you mentioned the use of mods, it is possible that the situation is caused by the use of it. Since we cannot pinpoint the issue or escalate it, I recommend removing the mod you're using.

Hey there @hundreAd1800,

Could you share as much information as you can regarding the situation with us, please?

Hey there @blendmode,

Thanks for sharing those screenshots with us! So we can better understand the situation and share it to our dev team, could you share more images/information regarding this issue? Also, are you using mods for the game?

Hey guys,

I can confirm that this issue is currently under investigation by the dev team. To help with their investigation, though, they will need the following:

• Your saves.
• Your DxDiag.
• Any pointers as to when the issue appears, whether it happens right after loading the game or after certain actions.
• If it reappears after loading a save.

To share these with us, I recommend ...

Hey there @Vasylberg,

I understand you couldn't see the Great Eastern in Anno 1800. As @Macs1209, this is because you need to complete an Archibald quest in order to u...

Hey there @blendmode !

I understand you've noticed that the Postal Service and the Theatre don't need road connection. As explained by @Macs1209, this behaviour is ind...

Hey there @AORUS2017, and thanks for getting back to us with this video and information.

I can see that the case you opened with our colleagues over at the Ubisoft Support has been escalated. Once the dev team gets back to them, they will in return get back to you via email

Hey there @Wrzosek_, and thanks for getting back to us with this information.

The video you shared is private, so we are unable to watch it and forward it to the dev team for investigation. Could you please unlist it to make it available to us?

Hey there @Yanarix and welcome to the Ubisoft Discussions!

I understand you're unable to activate mail in Anno 1800. Could you please let us know if you've changed your buildings' styles and if you have any mods installed? If so, could you list which ones? Also, since the latest update came out, have you performed a full reinstallation of the game? If not, please reinstall both ...

Hey guys!

I can confirm that this issue is indeed under investigation by the dev team, should they need any more information to help them, I will get back to you all

Hey @hundreAd1800,

I can confirm that this is working as intended, but I will forward your feedback to the dedicated team

Hey guys and thanks for getting back to us with more information

The dev team got back to us asking for the following details in order to expand their investigation:

• What is the CPU/GPU models and RAM being used?
• What are the screen model/s being used?
• Is the game modded?
• What is the size of the saves?

Hey @Proxy1893 and welcome to the Ubisoft Discussions!

I understand you're experiencing lag on your second matches in R6S. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These should help your PC run the ...