Ubi-Ciel

Ubi-Ciel



07 Oct

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @blendmode,

Thanks for getting back to us with those screenshots. It does seem like the calculations are either wrong or prioritizing the happiness of other population. Therefore, I have forwarded it to the dev team for investigation. Should they need any more information regarding this, I will get back to you 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Bzhydack,

Thanks for sharing this issue with the bridges with us. So we can better understand the situation and forward it to the dev team, could you let us know if you're using mods of any kind for Anno 1800?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @blendmode,

Thank you for getting back to us and sharing this icon display issue with us! I have forwarded it to the dev team for investigation. Should they need any more information regarding this, I will get back to you 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Charliiiiie,

Thanks for getting back to us with this information! After looking into this, I can see that this issue has been reported to the devs and is under investigation 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @wai0207 and welcome to the Ubisoft Discussions !

I have forwarded this issue to the dev team for investigation. Should they need more information, I will get back to you guys 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

@blendmode Thank you for getting back to me with the necessary information! I have just forwarded that to the dev team to help their investigation of the issue. Should they need more information, I will get back to you 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Heyyy @Acidello,

Thank you for sharing this UI bug with us! I have forwarded it to the dev team for investigation. Should they need any more information regarding this, I will get back to you 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @andyrolein and welcome to the Ubisoft Discussions!

I understand that the Trade Route menu doesn't show routes when hovering about them. After looking into this, I can see that this issue was under investigation and is now planned to be fixed for the next game update 😊


06 Oct

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

@Wrzosek_ No worries, I can see that the video is now accessible. I have therefore forwarded this issue to the dev team for investigation.
I understand you've encountered another bug in Anno 1800. So we can look into it, could you share screenshots of it with us, please? 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Acidello,

Thanks for reporting this issue to us. After looking into this, I can see that the dev team is aware of this issue, and it's currently under investigation 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Acidello,

Thanks for sharing this issue with us. So we can forward it to the team, could you share a screenshot showing that you did disable the Influence in all scenarios, please?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @HarBuggley,

I understand you're unable to place animals in your Zoo in Anno 1800. So we can better comprehend what is going and why it's happening, could you share a video of this behaviour with us? The video can be uploaded to any video-sharing website, such as YouTube or Dailymotion 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Acidello,

Thank you so much for reporting this incomplete info-tip you found on some helium airships with us! I have forwarded this issue to our dev team for investigation. Should they need more information, I will get back to you 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @robcope and welcome to the Ubisoft Discussions!

I understand the houses in Anno 1800 are still at a low temperature despite the presence of heaters. After looking into this, I can see that the dev team is aware of the issue, and it's currently under investigation.
This is also the case for the issue you and @Scott_Harrison are facing w...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @blendmode

Thank you for sharing this issue concerning the flame monitors with us. So we can look closer into it, could you please share a video of this behaviour with us?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @MeMarcus1988 and welcome to the Ubisoft Discussions!

I understand you're experiencing an issue after reaching workers in the Old World. So we can better comprehend the situation and forward it to the dev team, could you let us know if you're using mods of any kind for Anno 1800?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Asterix201252,

You're right. After looking into this, I can see that the dev team is aware of this incompatibility and is currently looking into this issue. Once more information regarding the investigation is available, it will be posted on the game's forum 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

@Scott_Harrison Thanks for getting back to me with this information! In that case, the use of mods could be related to the issue you're facing. Those mods could be the reason why some aspects of the game are not working as intended.

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @blendmode,

Could you please send us a video showing that the Skyline Tower's name has changed? A picture of this is not enough for us to determine the situation 😒