Ubi-Froggard

Ubi-Froggard



24 Oct

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@neens___ No problem, we'll let players know whenever we have information on this to share. I hope you are able to continue enjoying the game with other things to do in the meantime and I apologise for the inconvenience caused.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @hesitateyou

Thanks for your suggestion regarding being able to only install the DLC's you want to be able to access.

I can understand the need and desire to keep game sizes smaller where possible, so I will forward this on to the game team to see if this is something they can look into for the future.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct


@adarklore Glad to hear you were able to locate him this time around and thanks for sharing your tip to other players.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @henkie664

Sorry to hear you are having the issue too. I understand a video wouldn't show much, but if you can record a clip showing yourself looking around the area, we can still forward this on to the dev team to show the issue. Please also let us know what platform you are on, and if you can make sure your save game is uploaded to the cloud in-game, then we can also forward save files on to them too.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @varez971

I can't see any known issues of corrupt save games that has been resolved from a game patch, so it sounds like it's just a PlayStation error caused from trying to use a save game that was saved on a later version than what you had installed.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @guest-3axbmJqK

I'm sorry to hear the Firing the Arrow quest hasn't shown up for you yet. Would you be able to take some screenshots or record a video clip and upload it to YouTube (or similar) showing your world map and your quest log (showing which quests are done) please?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey all,

Thanks for the images and information provided so far. I'll forward these on to the game team to report this to them. If we need anything further, we'll let you know.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @premedbiscuit

Sorry to hear you are having no dialogue sound and that changing to “Stereo uncompressed” hasn't resolved it for you.

You would need to get that file to download, but files would download from Xbox servers in your case, so there's not much I can suggest on getting that to finish other than maybe trying to download it whilst connected to a different network. If you have a friend or family member that you could take the console over to and try downloading it on their connection, or using mobile phone data (not wifi) and setting it up as a ...

Read more
Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey all,

I've just merged some threads on this topic so you can follow just one for any updates. Thanks for the image @renatovolpi, I'll forward this on to the game team to report this. If they have any further questions, we'll let you know.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @r3ap3r-exe

I'm sorry to hear you game is crashing when set to this resolution. Just to be clear, have you tried at other resolutions and it plays fine? So it's only when set to 5120 x 1440?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@spirantcrayon22 Thanks for providing this information to the thread. @reyrod01 please let us know if you are able to get to 3/3 after going back to the earlier river raids.


20 Oct

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@meplayinggta Yes, that is fine. Just provide a description of the issue again when you do, or a link to this forum thread, so whoever receives your video knows what is happening and that we requested the video on here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @markwill80

Thanks for your feedback on this. We will forward this to the game team for consideration for future games and updates.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @d-warrior

Thanks for the report. Would you be able to record a video clip of this and upload it online to somewhere we can view it like YouTube, then send us a link to view this? 

We can then forward it on to the relevant teams to look into this and find out if it's intended or not.

Please also give it a test in the other hand if you can and let us know what happens there too.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @big_red_nibba

I'm sorry to hear you are experiencing some buzzing sound from your speakers in multiple games.

There isn't any known issues of this, so I would image there must be a setting somewhere that you need to disable for your speakers, or maybe there is some drivers you can download.

If you right click on the sound / speakers on your toolbar, you can click on troubleshoot sound problems, or try selecting some of the different options listed under the "spatial sound" menu.

You can also look through the settings and advanced settings of the speakers and enable or disable options in there to see if any of these resolved it.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @rivonia

I'm sorry to hear you are having this issue trying to collect foreign supplies. Your video isn't loading for me unfortunately.

Could you have it uploaded to YouTube so you could just provide the link to it instead please?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @yuyiyiuoyuoy

Did you purchase the game with any additional content, such as the Season Pass? If so, this sounds like it will be any additional content included with the Season Pass that has released after the game did, as well as any patches released since then too.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @raunchy_ronty

I'm sorry to hear that you are having these black + red bars around your game window. Could you give the steps that @raunchy_ronty has suggested above and see if that works out for you too.

If you still have an issue, could you let us know if it is the same effect in windowed, borderless and full screen modes?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @straydog993

I was able to find a site that has some game case images uploaded and found this one if it helps?




You may also be able to ask in any local game stores if they have any spares, as sometimes they may have display cases for the shelves like before a game has released to use as a pre-order advertisement that they eventually stop using once the game is out, but due to the game being out for some time now, they ma...

Read more
Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @kieron-stokes

Thanks for those images. I'll create a report for the issue and forward those on with it now.