Ubi-Froggard

Hey @LetMeOhh

You've posted this in the Rainbow 6 Extraction forums but I'll move it over to Siege, don't worry. Just keep an eye on that next time

To answer your question, though, unfortunately not I'm afraid. I apologise for any disappointment from this news.

Hey @Xeleq

If it worked before, just try it again. It may have happened just because your friend exited the game unexpectedly whilst in a party so hopefully it won't happen every time.

Hey @Cpt_Salamito

What is the error saying and for who? Is it saying you don't have 2FA enabled or your friend or both of you? Can you provide their username too please?

Hey @JAC_OBWasH3RE

PC can't play with console players currently, so that will be why.

Hey @honzaku2

I'm sorry to hear you are having some issues with the game. First of all, please can you check through the steps in this article here, just to rule out any of the most common causes of issues on PC.

If you still have issues after this...

Hey @Ahmed_KO

When you say it freezes, do you mean it hard freezes so that you have to force close the game or reset the PC?

Or is it like a stutter where it resumes after a brief pause?

Hey @Buff-Blitz

I haven't seen that particular error code myself before but I found this report about it here where the player men...

Hey @TheHatman_

Try running an MSInfo file straight after it has the issue next time, open it up in notepad and use Ctrl+F and type in "Windows Error Report".

In this section of the file, can you see what it says was the last thing to have an error (whatever is listed at the top of this section). Can you see if this is something other than U...

Thanks for sharing that @EloEmberID. If anyone else finds that to be the case, please let us and others know.

No worries. I'm confident we'll be able to help recover your access. I know there are some delays at replying to private messages at the moment but someone will get back to you.

Hey @Jao-Pe

Could you check your game library in Ubisoft Connect. Do you see more than 1 tile for Rainbow 6 Siege?

You can also try going to the games .exe file in its installation folder and using that to open the game.

Hey @Halowee

Thanks for your feedback. Whilst I can't promise any changes myself, I will forward this to the game team for consideration for future games and updates

Hey,

I'm sorry to hear you are both having an issue with the game crashing when loading Stadium Bravo. 

Please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (DX Diag and ...

Hey @LawBringer26

This is something the dev team are aware of and looking into already but it's taking some time unfortunately. In the meantime, I can only suggest to relaunch the game after each game I'm afraid.

Hey @amrjassar

We can't help with account related issues over public channels I'm afraid. If you still need assistance, please can you reach out via one of the following options so we can look into this for you:

Support Ticket or Live Chat (when available)

...

Hey @Potsyyyyy

I'm sorry to hear your game is crashing. We can get a better look as to what could be causing it by having a look at your system files (DX Diag and ...

Hey,

Can anyone confirm if this issue is still happening today? If so, we need to pass on your account information to the dev team to help look into this.

Hey @Mrjrxcy

I'm sorry to hear you haven't had a response for so long. I know there are delays currently but it shouldn't be taking that long. I've reported this to a manager and asked this to be looked into why it hasn't had a response yet.

It is something that will need to be handled through the ticket rather than on the forums, but I have just sent you an email with a link to click on to verify your account, as this is the first thing the team working emails would need to do in order to speak to you about your account, so that should help speed it up a bit on...

Hey @Heimeranna

Try verifying the game files first off but if you still have an issue, please follow the recommendation from Ubi-Deta above, as this is the only way we can help resolve this for you.

Hey,

I'm sorry to hear you are having an issue with the game crashing. I'm glad some of you have managed to resolve the issue already and thanks for letting us know what you did. 

For anyone else who has tried the above suggestions and still have an issue, please can you go through the steps in this article to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (...