Hi Francis, apologies for any frustration caused by this issue.
This is indeed under investigation. I can't offer any workarounds at the moment, but I have forwarded your video to the development team to aid in their investigation. If you run into any other issues, please don't hesitate to reach out.
@the_kettle Hi there, thanks for reaching out and providing so much information!
Have you been able to reproduce the issue, or did it just happen the one time? If you're able to reproduce it, please go ahead and complete our basic PC troubleshooting steps. If the issue is still reproducible, just let me know and I'll look into getting this reported to the team.
@thefluffs Thanks for reaching out about this!
Just to confirm, what is the name of the challenge you're trying to complete? Which specializations do you have, and which have you tried?
@BurtMack1in Whoops, sorry we didn't specify! You can create a case here.
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Hey @azure223! Apologies for any frustration caused by the issues you've experienced in game and with contacting support.
As a first step, please go ahead and give our basic PC troubleshooting a try.
If the issue persists after those steps, could you provide some more information on at what point in gameplay your game is crashing and when this first started happening?
@ms-luna-_-jay Hey there, thanks for reaching out about this!
Have you already given our basic PC troubleshooting a try? If so, please create a case on our support site and include your ...
@dogwater-_ Thanks for answering those questions.
If you set a lower FPS limit, do you still see an FPS spike in the menu?
Additionally, would you be able to test if this still occurs after disabling the MSI software? Sometimes conflicts with other programs can cause problems like this, so I'd just like to see if this may be a factor.
@erkek2000 Thanks for giving those steps a try.
Just to confirm, voice chat always stops working after you are disconnected in-game? If it doesn't happen every time, have you noticed any particular pattern?
Hi @bokiony, thanks for reaching out about this issue!
I've gone ahead and reported this to the team so they can look into the issue further. If they need any other information, I will reach back out.
Please let me know if you need any other assistance. Thanks again for the report!
@erkek2000 Gotcha, thanks for confirming that.
Have you noticed this occurring since you first started playing the game, or did it start after an update to the game?
@djm6799 Hey there!
We don't have any promotions for Rainbow Six Siege that come with other Rainbow Six games. Could you clarify where you got this information, and provide a link or screenshot if it was through the internet?
@siebenachtel30 Thanks for giving those steps a try.
To troubleshoot this further, you'll want to submit a case on our support site. Please make sure to include a short description of the issue, as well as your ...
@andromeda_2205 Gotcha, thanks for the update and the picture!
Would you be able to test if this occurs on a different save game?
Hi Farvay! I'm sorry to hear you're running into this issue playing Anno 1800. As @AORUS2017 mentioned, I do recommend verifying your files as a first step.
If the issue continues, you can give the following steps a try:
devtrackers.gg