@kiedra Thanks for letting us know you're affected by this. Since those other steps didn't solve the issue, the scroll lock workaround: (https://www.intel.com/content/www/us/en/support/articles/000088259/processors/intel-core-processors.html) does seem to be a viable next step.
...
@gravekommander Thanks so much for that video. I really appreciate your cooperation in looking into this.
I have sent this information up to the team for further investigation. I don't have any further updates to share at this time, but please keep an eye on this forum. If you have any other questions, just let me know.
Hi @ruedigercech! I'm sorry to hear you're running into issues with progression in Anno 1800.
Have you always played on this same save file? If not, do the same issues appear on an alternate save?
I think it would also be useful to see a list of your current active quests. Are you only missing the quests mentioned in this post? If not, could you list all of the missing quests that you've noticed?
Hey @rasenshinz, sorry to hear you're not seeing your elite skin.
So we can look into this in more detail, I recommend reaching out through our support site. Please include as much information as you can, such as the name of the skin, when you originally bought it, and whether you're missing any other content.
Hi @epicjohnathan13, sorry to hear you're having trouble connecting to the new season!
I see you already did some troubleshooting, but could you make sure you've completed all the steps in this article? This should address a number of possible causes for this issue.
If the issue persists at that point, please open up a ticket on our ...
@erkek2000 Hi there, thanks for reaching out about this as well!
Did you happen to grab a screenshot when this occurred? Additionally, does this just appear to be cosmetic or did it also affect your stats or progress earned from the match?
@erkek2000 Thanks for the report!
Would you be able to provide some screenshots of this issue, I'd like to report this to the team if possible.
I'd also like to know if other players in the same match see the same issue, or if it just appears for some players.
Hey @erkek2000, thanks for reaching out.
The team is looking into this issue. To help in their investigation, could you record a video that shows the issue as well as your audio settings?
If you'd prefer to add this information to R6Fix instead, you can add your information to this report.
Hey @soggyapple, thanks for reaching out and welcome to Discussions!
I'm sorry to hear you ran into this error message. When you closed and rebooted the game, did you see any change in your Battle Pass progress?
If this same message pops up again, I recommend completing some connectivity troubleshooting to help clear up potential conflicts.
If the issue persists and you don't see your Battle Pass progress after restarting the game, please update this thread.
Hey @yapabey, welcome to Discussions! I'm sorry to hear you were affected by this issue.
This is display issue that the team is working on fixing. The accurate ban time should be 1400 minutes, or a bit less than 24 hours.
If your ban doesn't run out after 24 hours, please update this thread so we can look into this further.
Hi @omletedufr0mage! Thanks for reaching out about this issue.
The team is aware of this and working on a fix at this time. Please keep an eye out for further updates, and feel free to reach out with any other questions.
Hi @freeze0-_, I'm sorry to hear you encountered this.
Please note that naming and shaming is against our Forum Rules. I have edited the player name from your post in accordance with this rule.
In order to submit a proper report and see if the team can make that change for you, please create a ticket on our ...
Hi @gyrule_ ! Welcome to Discussions, and thanks for taking the time to reach out about this!
Could you confirm whether this has affected any of your personal times? Additionally, is this only affecting the Training maps?
I also noticed you mentioned this seemed to fix itself for a few days. When that occurred, did those previously missing times appear in-game? Or did new times appear in-game, then disappear?
@trebleta Thanks for the additional information!
I noticed you said you fixed the oil delivery. Are you experiencing any other issues with the game?
If not, I hope you have a good one!
@smokedrwa Awesome, thanks!
I've gone ahead and reported this issue to the team. If I receive any updates, I will update this thread with further information.
Please let us know if you run into any other issues!
@hundread1800 Hi there, thanks so much for reaching out about this issue and providing those screenshots!
Which game mode is this occurring in? Have you noticed any other elements within the game that seem to repeat themselves?
Additionally, could you give our PC troubleshooting guide a try and see if this still occurs?
Hey @tomaszmajewski, thanks so much for letting us know about this issue!
Could you provide a screenshot of the translation error appearing in your game? Once we have that, we can go ahead and report this to the team.
@ailingtheo Perfect, thank you! I've gone ahead and updated the team on the new way this issue is presenting and sent them that new save file.
Please keep an eye on this forum for updates, and let us know if you run into any other trouble!
Hi @hralex1951, I'm sorry to hear about your experience with freezing and lag.
Could you clarify for me whether you're personally experiencing these issues, or if you're just seeing these impact other players? This will help me determine our next steps in response to the issues at hand.
@sicarii73 Hey there, sorry to hear you encountered this error code!
This usually indicates a connectivity issue, so please give our PC connectivity steps a try. If you run into any other issues after that, please let me know! I'd especially like to know if you encounter any error messages outside of the game as well.
devtrackers.gg