Ubi-Nacho

@kormac67 Hello there.

Sorry to hear you've seen this same issue again on TU 1.5.3.

Thank you for taking the time to share this report with us. We'd passed these details on to the team, and we'll be in touch if there's anything further that might help with the investigation.

Please let us know if you have any questions in the meantime. We appreciate your patience.

@hintofsarcasm4 Hello there, apologies for our delayed response. Sorry to hear you've been experiencing this same issue with borderless windowed mode.

There are a number of reasons why this may be happening. We'd like to rule out the possibility of any software conflicts, could you please try launching the game after performing a clean boot...

@traumahawk Hello there.

Sorry to hear you've had these issues with The Division 2 since updating to TU15.

Could you please follow our troubleshooting guide here? You may have tried some listed steps already, but if there are any here you have not yet tired, could you please complete them and let us know the results?

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@sastufis Hello there.

Thank you for contacting us here on Discussions. We are sorry to hear about items missing from your inventory.

Can you recall what you were doing in the time leading up to the items disappearing, the last time you played? Can you tell us exactly what items went missing?

While we do not have the ability to restore missing items, we will forward this information up the development team for further investigation.

Many thanks.

Hi there everyone.

Sorry to hear about the impact this issue is having on players at the moment. The team continue to investigate and work on this bonus damage problem.

We'll be sure to update players in the forums once we have more news to share, in our News and Announcements section.

Thank you for your patience.

@metal_greg Thanks for this information!

We've forwarded your comment on, and we'll be in touch if there's anything further we might need. Thanks again for your assistance with reporting here.

Please reach back out to us if you have any questions in the meantime.

@lkanyx Hello there.

Thanks for posting to the forums. We can see that you've since been able to open a support case with us on this issue.

Our team will be in touch via your case as soon as possible. If you have any other questions, please let us know!

Hi there everyone.

We're sorry to hear that some players continue to see crashing or connection issues with The Division 2.

The team are continuing to investigate and work on issues with performance on PC. If any players have not already followed our available guides, these have been known to help alleviate some crashes in the meantime.

If you have any questions on this, please let us know. You can keep an eye on our updates in our ...

@blackiceball Hello there.

Apologies for our delay in response to you here. We can confirm this issue has since been resolved!

If you happen to see any further instances of this happening on the most recent update, or have any other questions for us, please be in touch.

Many thanks.

@hyper-sniper Hi there!

Just for a little further context on why we might be requesting troubleshooting steps be followed out.

Whilst there are issues the game team are investigating at the moment in regard to crashes, following the steps provided will help us to rule out the possibility of user end issues. Our troubleshooting guides are designed to help players achieve the best performance possible. Completing these steps means we can confirm with the development team that the affected user is playing under the correct conditions, if issues persist.

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@hyper-sniper Hi there.

Apologies for our delay in response to you here.

We're sorry to hear about your experience with The Division 2. The game team are currently aware of performance and crashing issues affecting PC players, we appreciate any crash reports that have already been forwarded.

If there are specific issues you're having with the expertise system, you're welcome to share your thoughts here. We'll take any feedback on board, and we'd be happy to help pass along any bug reports in case of any technical issues.

Many thanks.

Hello there everyone.

Thank you all for posting in regard to the standard UMP-45. We've reached out to the game team for further clarification on whether this can be found in game, or if you all might be experiencing a bug. We'll be sure to post back here with any information.

Many thanks.

@twixuss Hello there!

Sorry to hear about this graphical issue you've been seeing on some blocks. We appreciate these screenshots showing the exact issue.

Could you tell us what GPU and operating system you're using at the moment, or if you've installed any mods at all?

Would you also be able to let us know if the problem persists after verifying the game's files? This will help ensure none of your game files are missing or corrupt.

Many thanks.

@maitrehector Hi there.

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you'd prefer to receive support in another language, you're welcome to create a support case on our website -  ...

@kevineeeeee Hello there.

Sorry to hear that you're receiving an error when trying to install Trackmania.

Could you confirm for us if your Ubisoft Connect and the game are installed on the same drive?

We're unable to see the image attached to your post, unfortunately. Would you be able to re-attach this or upload this image to a file sharing site such as Google Drive?

Many thanks.

@vull-hl288 Hello there!
 
Sorry to hear that you're missing this character.
 
In order to troubleshoot this issue further, we've created a support case for you, which can be accessed here. Could you please update this case with your current platform so that we may take a closer look? Your support will continue via your case.
 
Thank you.