Ubi-Nacho

@foreverlonelyme Hello there!

Thank you for reporting this issue to us. Sorry to hear that you've not been able to claim the summit combat mastery merit, we have forwarded this for investigation.

Regrettably, there's no available workaround for this at the moment, apologies for any inconvenience. The team are currently investigating, and we'll be keeping players informed via our News and Announcements section.

If you have any...

@honogica Hi there.

Thanks for posting your query to Discussions.

We've reached out to the relevant teams in regard to the damage decrease after optimisation. To answer your question on re-calibrating this weapon, The Enforcer is a pre-order item, which can only be awarded in this manner. For this reason, it was deemed to not be allowed to be re-calibrated.

We'll be back in touch here. Please let us know if you have any other questions!

@uk_werew0lf Hello there!

Thanks for taking the time to share this information with us. Regrettably, as all the characters you're missing are Hardcore, we'd be unable to restore these. Apologies if this was not the response you were hoping for.

We'd still like to assist you in troubleshooting these crashes/freezing issues, to prevent the further loss of any characters. Should you wish to resume troubleshooting at any point, you're welcome to get in touch, and we'd be happy to help.

@ganforu Hi there.

Thanks for getting back to us. If you do decide to upgrade this weapon, and notice any strange behaviour, please be sure to let us know. Any screenshots are appreciated too.

Feel free to reach out if you have further questions!

@google-1234 Hi there!

The targeted loot problem described in this thread is known to the team. Regrettably, we don't have any updates to share on this at the moment, and the team are continuing to investigate.

Apologies for our delayed response here. If you have any questions in the meantime, please be in touch.

Hi there everyone!

We're still looking into this case regarding not being able to change the Kingbreaker weapon skin. Thank you for the provided screenshots.

We'll be in touch should the team need any further information, or if we have any news to share.

Many thanks.

@edmondsurfer Hello there.

We're sorry to hear that your items' expertise has been reduced/reset.

So we can take a closer look at the problem for you, would you be able to tell us when you noticed this? For example, have the items rolled back after connecting to your friends, or after the game has been updated?

If you have any screenshots or clips you feel may be useful, please feel free to share them here, as it might help us to identify where the problem lies.

Thank you.

@haywardgg Hi there.

Sorry to hear about the crashes that you've had previously.

If this issue returns, or continues, please feel free to reach out to us here, and we'd be happy to offer some troubleshooting steps for you to follow.

Many thanks.

@ddkruger Hello there!

Sorry to hear you've encountered a similar crashing issue, thanks for letting us know what you've tried.

Would you be able to confirm if you've been able to try disabling HDR from the config file as mentioned above by Kylite?

If you could also let us know if you've followed our troubleshooting article too, it would be much appreciated!

 please first go through this ...

@honogica Hello there!

Sorry to hear that you've not received this exotic holster in your inventory after picking it up.

After checking some previous reports, there have been instances in which the item has mistakenly been deconstructed instead of looted when interacting with the item on the ground. Would you be able to tell us if this is a possibility? Could you let us know if you're using the default key bindings, or if this issue occurs frequently?

If by any chance you're able to capture a clip of this too, it would be much appreciated.

Many...

@i_2phast_i Hi!

We've gathered the details shared here and submitted an issue report to the development team. We may be in touch again should the team need any further information, but they are now investigating further.

Your patience is much appreciated, thank you again for your report!

Hi @imbalanze

We appreciate you reporting this here!

Would you be able to let us know if what's described in the above post (thanks for this @Noxious81 ) accurately describes what's happening for you in-game? Is there any other behaviour you've noticed with expertise, that you believe may not be as intended?

Many thanks.

@shadowsheperd10

For regulatory reasons beyond Ubisoft’s control, The Division 2, and the additional titles listed, are currently not available in your region.

Ubisoft will continue to closely monitor any development of the applicable regulations and will be sure to keep the community updated should the situation evolve.

If you have any other questions, please reach out to us.

@mickpich Hello there.

We've since marked this as resolved for you. Sorry to hear about your crashing, however.

If you continue to experience crashing issues, please feel free to reach out to us in a new thread, or via any of the following support options:
Ubisoft Support Website - http://support.ubi....

@i_2phast_i Hey!

Apologies for our delayed response.

Thanks for taking the time to share with us your thoughts on Vector weapon balancing. We can pass along your feedback on adjusting some magazine sizes for lower damage output guns, for the team to review further.

The detail here is appreciated. If there's anything further you'd like to add here, please let us know.

Hi there @madbombr633

Apologies for any frustration caused by this crashing issue you've been having. If at any point you'd like to troubleshoot this further, we'd be happy to help.


Hey ...

@saaleh00 Hello there!

Sorry to hear that the loading issue has affected your monitor in this way. Apologies for any frustration caused.

This should be resolved on title update 15.1. Please be in touch with us if you continue to encounter this problem or if you have any queries.

Many thanks.

@rage_therapy Hi there!

Thanks for taking the time to share this Tweet here, apologies for any miscommunication.

If this issue hasn't been resolved for you, as mentioned in the post, could you reply here to let us know? We'd be happy to follow this up for you.

If you have any additional questions, please be in touch.

@mlg_totenstille Hello there.

Sorry to hear about this issue you've been having when connecting to specifically US Central servers. Thank you for providing us with information on what you've tried so far, along with your system specs.

For testing purposes, if you've not already done so, could you please try disabling the Ubiso...

@i_2phast_i Hello!

Apologies for our delay in responding to you here.

Thanks for posting in relation to Artificer/Expertise levels, and how they may not be displaying correctly. We've passed along this query to the team for further investigation, and we'll be back in touch via this thread when we have an update for you.

If you have any questions in the meantime, please let us know!