Ubi-Slipstream

Hey there @morford !

Thanks for reaching out. I'm sorry to hear that you're experiencing issues with lag since the latest update. Could you please try our connectivity guide to see whether this helps resolve the issue?

Let us know how you get on, agent!

Hey there @Mike_De_Kale !

Thanks for reaching out. I understand you're experiencing an issue with DARPA and I'm sorry to hear that.

Could you please provide additional information on this and I'll investigate further for you?

Thanks, agent!

Hey there @Kushtu !

Thanks for reaching out, agent! I'm sorry to hear that you're experiencing difficulty accessing Anderson's Manhunt on alternative characters.

I've forwarded the information you've provided above onto our teams for further investigation.

Once we have an update or further questions, we'll be back in touch on this thread!

Hey there @celomu !

Thanks for reaching out agent, I'm sorry to hear you're experiencing issues with the Delta-01 error on The Division 2.

Please could you confirm whether you have tried the steps above as provided by @Ubi-TheBerry ?

Let me know how you get on!

Hey there @AuthTheDuck !

Thanks so much for experimenting further and providing an additional video. This information has been forwarded on to our teams for review.

Hey there @ChingChang9

Thanks for reaching out, I'm sorry to hear you're experiencing issues with the MIKE-01 error code on The Division 2. Could you please confirm whether you've attempted the steps above as advised by @Ubi-TheBerry and whether you're locating any potential signs of double NAT?

Let us know how you get on, agent

Hey there @Torrsy

Thanks for reaching out, agent. I apologise for the delay in getting back to you regarding your post. I'm also sorry to hear that you're experiencing performance difficulties with The Division 2.

As I understand you are experiencing these crashes under specific circumstances with gear-swapping and fast travel, would you be able to provide whether this is on particular sets, or particular fast travel routes? Or is this a more generalised issue that you feel you are facing with potentially not a clear trigger?

Let us know, and we'll endeavour to assist further.

Hey there @Samboozled-SE

Thank you for reaching out, and I'm sorry to hear that you are having a negative experience with The Division 2.

We are unable to assist with refund enquiries directly on Ubisoft Discussions, however if you would like a further review of this, I would recommend reaching out directly to our teams on the Ubisoft Support ...

Hey there, agents!

Thanks so much for reaching out regarding this bug, and thank you @N3mB0t for providing both a workaround and potential experimentation into what may be causing it.

In order to investigate further would you please be able to provide a video of this behavior for us to forward on to our teams?

Let us know how you get on!

Hey there @NightWish36 !

Thanks for getting back to us and providing further information.

I understand you've verified the game files - Could you please confirm whether you've attempted the additional troubleshooting steps in the second article provided by Ubi-Boost above?

Let us know how you get on!

Hey there @Delimanic7203 !

Thanks for reaching out. I'm sorry to hear that you're missing exotics from your inventory after looting them.

Are you able to check whether your Exotic Components have increased during the disappearance of these items?

Do you recall any particular actions you may have taken before these disappearances?

Let us know how you get on!

Hey there @PoohAtrezo !

Thanks for getting back to us. Could you please confirm whether you've attempted the troubleshooting steps as provided by Ubi-Boost above for us?

Regarding crashes when opening the map, could you please confirm whether you are hovering over a particular section of the map when this crash occurs?

Let us know how you get on!

Hey there @ASPRO-A !

Thanks for reaching out! I'm sorry to hear you're experiencing a texture bug with the offsite activities uniform ingame.

Could you please provide the following additional information for us?

• The exact name of the outfit and/or apparel items you are wearing in-game when experiencing this issue.
• A screenshot of the Apparel page
• Video footage of the texture bug in movement.

Please feel free to use a video sharing website such as YouTube, Vimeo or Dailymotion and provide us with a link for furth...

Hey there @Cutnshoot5584 !

Thanks for reaching out. I'm sorry to hear you're experiencing issues with the shoot function in the game.

In order to investigate further, are you able to test another mouse for us to see whether the issue persists across different devices?

Let us know how you get on!

Hey there @SOA-WarViper !

Thanks for reaching out. This issue is currently being investigated by our teams.

Once we have further information, we'll be back in touch on this thread!

Please let us know if you have any further questions

Hey there @MrAATX50 !

Thanks for getting back to us. I'm sorry to hear you're having difficulties with the Answer the Call function in the game.

Could you please attempt the following troubleshooting steps to see if they assist with this issue?

If the issue persists afterwards, please let us know!

Hey there @LetMeUnistall !

Thanks for reaching out. I'm sorry to hear that you're experiencing issues launching the game from Steam.

Could you please attempt the steps in our PC troubleshooting guide to see whether this assists in resolving the issue?

I would also recommend clearing the Ubisoft Connect cache through the ...

Hey there @buxxxu !

Thanks for reaching out. As this forum is managed by Ubisoft US and UK teams, we ask that all posts in this board are made in English.

If you would like further assistance with your issue, please provide additional information and we'll have a look for you

Hey @kruzefix123 !

Thanks for reaching out on behalf of your friend. Could you please direct them to attempt our PC troubleshooting guide?

I would also recommend potentially ...

Hey there @OtterNas3n !

Thanks for reaching out, I've forwarded this on for review. I've also edited out any information that may allow players to replicate this.

If you have any further questions, please feel free to let us know!