Ubi-SpaceCats

Hey there, I do apologize for this inconvenience - how long have these issues been occurring for you?

@lorenzrap9 Hey there, I'm sorry to hear you encountered a crash and weren't able to re-enter the game. Unfortunately, I'm unable to see the video you shared. Can you please share a screenshot of the specific error message you are receiving when this happens? Is this the first time this has happened? If not, how long has this been occurring for you?

@kingbeastnl Hey there, sorry to hear you're having this same issue. Did you also make sure to verify your game files?

@oo_hodor_oo Thank you for the update! I can confirm that this issue with your key bindings will be fixed in a future patch. I apologize for the inconvenience in the meantime and appreciate your patience so far.

@al8om Hey there, I'm sorry to see you're having these troubles when trying to purchase credits in Rainbow Six Siege. For issues with the store and accounts, I invite you to reach out to us privately via our Support Website, ...

@coxppucino Hey there! I'm sorry to hear you're unable to install your game. However, for issues with accounts and store purchases, I invite you to reach out to us privately via our Support Website, ...

@teuta-v2 Hi there, and thanks for reaching out on the forums! You'd each need your own copy of Rainbow Six Siege to play on separate accounts.

@general4ke Hi there, I'm sorry to hear you're having issues with purchasing credits in-game. However, for account and store issues such as this, you'll need to reach out to our teams privately via our Support Website, ...

@ssjr_black Sorry to hear that you're also having this issue. Could you please upload a short clip showing that the Elite skin isn't applying? I'd like to report this to our teams.

@atomiicduckz Hey there! Thanks for reaching out to us on the Ubisoft forums. Per our Forum Rules, we can only assist here in English. We invite you to kindly translate your message into English moving forward.

I'm sorry to hear you're encountering crashes. Can you please let me know if you're getting any specific error message...

@onesy_ Hey there! I'm sorry to hear you've been having these issues with Battleye kicking you from ranked. Can you please show me an image of the exact error message you are receiving? That will help me assist you further with this issue.

@maz_ter Hey there, sorry to hear that you're encountering this error. Firstly, I'd suggest that you verify your game files, and uninstall and reinstall the Ubisoft Connect launcher.

If your issue persists after this, I would suggest reinstalling the game. I realize that this is not ideal, as it can be time-consum...

@madder-hatter Hi there! Sorry to hear you're also having this issue. As my colleagues have stated, this is something our teams are looking into! Can you please make sure you have your latest save uploaded to the cloud, so I can also add it to our team's investigation? Thanks in advance.

@ilajah28012012 Any updates would be posted to our News & Announcements page, as well as the ...

@fun4g4mer Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invite you to kindly translate your message into English moving forward, or reach out to us on our ...

Hey there! Our teams are aware of the issue with items from Hildiran's Wares being able to be purchased multiple times. They're currently investigating this, and I thank you for the information you've all provided so far. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the Assassin's Creed Twitter.
Thank you!

@vikingpete92 Hey there, sorry to hear you're having issues getting the "Good Catch" trophy. Can you let me know which fish you've caught? I've compiled a list below of which fish you need and their locations, so you can double-check.

• Eel - Ponds, rivers or lakes in Ledecestrescire, Grantebridgescire, East Anglia, Oxenefordscire, and Sciropescire
• Perch - Ponds...

@ilysherlock Hey there! This issue should be resolved in a future patch. We appreciate your patience in the meantime! When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the Assassin's Creed Twitter.