Ubi-SpaceCats

@thedoylehughes Hey there, sorry to hear this! Can you confirm that this issue persists after a reboot of your system?

@xxxvandy Hey there! I'm sorry to hear that this happened. Our teams are currently investigating this issue with the error code [4-0xFFF0BE20]. I've added your information to the report. When there is an update, it will be posted here on our News & Announcements page, as well as on the ...

@genesor_sya Hey there, can you please elaborate on what was missing for you? The video you mentioned would be very helpful.

@aqua-fox Sorry to hear that! Can you try this link: (https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170)?

@kanfumaster-ut Hey there, I greatly appreciate your post and the video! I've added this to our team's investigation of this problem. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

@magreb_ Sorry to hear you're also seeing this issue! Could you please upload a short video of this happening, so I can share it with the Rainbow Six Siege team?

@kjjyujawwsddgn Hey there! I'm sorry to hear you haven't received your credits yet. Firstly, can you please let me know if you have a digital or physical (disc) version of Rainbow Six Siege? If it's physical, can you please upload an image of the box for me? Thanks in advance!

@johnnyblackhand Hey there! I'm sorry to hear that you're encountering these problems when trying to purchase credits in Rainbow Six Siege. At this point, I would advise that you wait 48 hours before attempting to purchase credits again. If after that, you're still having problems, please reach out to us privately via our ...

@n01_mmdsam Hey there, I'm sorry to hear you're also having issues receiving your credits. I can see that you have a case open with our Support website regarding this, and I advise you to await their reply, as they'll be able to help you further with this issue. Your patience and understanding is appreciated.

@jokerperson Hi there, sorry to hear this! Please reach out to us via our Support Website, ...

@gamedial Thanks so much!

@dj_kdt Hi there, and thank you for reaching out. I apologize, but at this time, the team is still investigating this. Your patience is appreciated in the meantime. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

@xaturu Hi there - it seems that this occurred during the ...

@madamepeng Thanks for the image - please reach out to us privately via our Support Website, Twitter DMs, or ...

Hey folks - it seems that this was occurring during the degradation we experienced with our store on the 28th of April. This issue should now be resolved. If you still do not have your credits or other store purchases, please reach out to us via our ...

Hey folks - it seems that this was occurring during the degradation we experienced with our store on the 28th of April. This issue should now be resolved. If you still do not have your credits or other store purchases, please reach out to us via our Support Website with a brief description of your issue, and our teams will be happy to assist further.

@vito-scaletta Hi there! Sorry to see you're getting this error in Rainbow Six Siege. This connection error is usually due to BattlEye removing you for inactivity.

I would first suggest having a look at our dedicated Rainbow Six Siege PC connectivity troubleshooting guide.

If you're still encountering this error afterward, please refer to the ...

@yua-the-best Hey there, I am sorry to hear that you crashed and subsequently dropped a rank when your MMR was taken away. Unfortunately, Support is unable to alter a player's MMR, ran, or lift any temporary sanctions, as they are issued server-side by an automated system.

Can you please let us know if you received any specific error message or code when this crash happened?

@centuriotrakun Glad to hear this!

@ohoangbeo0o Hey there! I'm sorry to hear you're encountering this error. I would suggest updating your Visual C++ redistributables: (https://www.microsoft.com/en-us/download/search.aspx?q=redistributable+package.) to remedy this. If you still encounter this error afterward, please let me know!