Ubi-SpaceCats

Ubi-SpaceCats



13 Apr

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@rtx_fisk Hey there, I understand that this is a frustrating situation. However, please keep in mind that Ubisoft Support cannot overturn a ban placed on your account following the denied appeal, and no further review will be made. We are not able to share any further details with you concerning your ban to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair, and friendly throughout. Any further contact regarding this ban will be met with the same response.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@spite2479 You are very welcome! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hecluro Thank you for letting me know, and again I apologize for this frustrating issue. So that we can look into this further with you, reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@waiv-loj1k I do apologize for the frustration caused by this. Please be aware our teams are aware of this issue and are working on a long-term solution. When there is an update, it will be posted here on our News & Announcements page, as well as our other Social Media channels.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hadesorso9288_ Hey there, sorry to hear you're having this issue with Thorn's UZK50GI. Could you possibly send me a short video or some screenshots of what you're seeing, so I can get this reported to the Rainbow Six team? It sounds similar to some issues we're aware of, but I just would like some additional info. Thanks in advance!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@pierre_420 Hey there, sorry to hear that your game crashed and you received this ban. Those penalties are issued server-side by an automated system and we cannot overturn them. Many apologies for the inconvenience. Can you please let me know if you got any specific error messages when this crash happened?

Additionally, the steps in our PlayStation troubleshooting guide may help resolve these crashes.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@delta_defense Thanks. I'm unable to open those pictures you sent, can you please upload them here directly?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@xz-beanyboi-zx Thank you so much! Can you also confirm if this has only been happening since the latest update?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mimi_bunny0812 Hey there, I'm sorry to hear you're having difficulty adding your number to your Ubisoft account. You'll need to open a Live Chat with us to speak to one of our agents in real-time to remedy this. Thanks!


12 Apr

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@delta_defense So, just to clarify, your friend is the one who says they are being removed by Battleye?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@nibls Hi there, you'll need to reach out to the Discord mods to discuss lifting a ban. Thanks!

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@dr-chewygums Hi there, you'll need to reach out to our Support team via Live Chat in order to resolve this. I do apologize for the inconvenience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@dr-chewygums Hi there, you'll need to reach out to our Support team via Live Chat in order to resolve this. I do apologize for the inconvenience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@zedurii Hey there, I'm sorry to hear you cannot open a support ticket. You can reach out to us via Twitter DMs, or ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@the_evan7 Hi there, I am sorry to hear you're experiencing these crashes! Can you please let me know if you're getting any specific error codes or messages?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ekjuicefokkol Hey there, players are not able to select data centers on console. This is an intended feature. If you continue to have high ping or experience issues connecting to incorrect data centers, please check out our Xbox Series X|S connectivity troubleshooting guide for Rainbow Six Siege.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@delta_defense Sorry to hear this is also affecting you. Can you please tell me if you're getting any specific error messages or codes?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@toots Hey there, I am sorry to hear you're encountering this error when trying to play Rainbow Six Siege. Our teams are currently investigating this, and I've added your info to their report. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@daniel-klima Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invite you to kindly translate your message into English moving forward, or reach out to us on our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ghostkill619 Thank you for translating! At this point, I'd recommend that you reach out to our Support Team via our Support Website, ...

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