Ubi-SpaceCats

Ubi-SpaceCats



06 Apr

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@crutial Great! I see you've uploaded those files, and an agent is helping you. Please don't hesitate to let me know if you have any further questions or concerns.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ronjambo09 Hey there, you are quite welcome! Did you happen to attempt the troubleshooting Ubi-Turtle sent you? Let me know if you're still having issues afterward, and I'll take a look deeper into your system files. 😊


05 Apr

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey operators!


This issue should now be resolved. Please comment here if this is not the case!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@zelfontik Thanks, and how much free disk space do you have on your console? Is your game installed internally or externally?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mcrte Compensation, if any is to be given, will be distributed server-side by the developers to all players affected. At this time, I do not have any further information. Many apologies again for this frustration.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@crutial Hey there! Sorry to hear you're getting these errors. It does look like this is a possible issue with your integrated graphics card, so I would first make sure that you have updated these drivers by navigating to the Intel site here.


If you still experience these crashes, please reach out to us via one of the methods below with copies of your ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct


@givemeskilll Hey there, I am sorry to hear you're receiving this error. Can you please let me know if you're using Wi-Fi or are hardwired? When did this start occurring for you?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ronjambo09 Hey there! I am sorry to hear you're experiencing these crashes and error messages. I thank you for the detailed description of what you've tried so far, as it is quite helpful.

Beyond what you've told me, I'd need to look into your system files, so I kindly ask you to reach out to us via one of the methods below with copies of your MSINFO and ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@crw01 Thank you very much! I've added your info to our team's report. Keep your eye on this thread as well as our News & Announcements page and the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@chaosmarko Hey there! Firstly, your English and grammar are great, so no worries! 😊

Can you please go through our Rainbow Six Siege PC Connectivity troubleshooting guide, to see if these steps help? 

If you're still experiencing this jittering and lag, please reach out to our Support Team via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@xxbannanaboi420 Hey there, I am sorry to hear this happened. Can you please let me know if you're getting any specific error messages or codes when this happens? The video you mentioned would also be helpful.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mert12as @anterop @Mert12as Hey there, I am sorry to hear you folks were removed from the game. Can you please let me know if you are receiving a Battleye error, and if so, what the exact error of the text says? This will help me assist you further and more accurately. Thank you!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@adil_vl Hey there, sorry for the confusion - I mean if you have the game stored on the console itself, or on an external SSD.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@evgenybal Thanks so much for this info! I'm adding it to our team's report. Make sure to keep your eye on the megathread about ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@krewztv Hey there! Sorry to hear this. Please refer to our Megathread on this issue for further updates, and to add your information for our team if you'd like.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@axczy Hey there, I'm sorry to hear of your frustration with this. This is an issue our teams are aware of and investigating. Can you please add your information to our Megathread concerning this? You can also follow that thread for updates. Thank you!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@leogroo-_jlp_ Hey there! I am sorry to hear you still have not received your credits. Can you please let me know if you own a physical or digital version of the game? If you own a physical copy, can you please post an image of the case (front and back)?


04 Apr

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@crw01 @mcrte Thank you both so much! I've added this information to our team's investigation. Please keep your eye on the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@tuca_official Hey there! Since posting this, did you ever receive your MMR? About what time of day did this occur?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jager-gucci Hey there! While this mouse and its software aren't technically breaking any rules, it is against our Terms of Service to use macros of any time Checkout the "Cheating and Unfair Advantage" section of our Code of Conduct.
...

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