Ubi-SpaceCats

Ubi-SpaceCats



06 Jun

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@satanajesus Hey there! I'm sorry to hear you're encountering these issues with Rainbow Six Siege. As a first step, can you please check out the troubleshooting in the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@justbefriendly Hello there! Have you been able to attempt to manually set your data center?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@antiguo_velero Awesome, I'm so glad to hear that! 🎉

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@skay_sama Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invite you to kin...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@pad-rvs Hey there! Sorry to hear that you're being removed from matches with this error. As a first step, can you please check out the troubleshooting in the BattlEye FAQ?
If you still encounter issues afterward, please run through the steps in our PC Troubleshooting guide.


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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hypermottled14 Hey there! For account issues, I invite you to reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@warriorardech Hey there! Unfortunately, we're unable to refund in-game currency purchases. Sorry for the inconvenience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@edwardohaley Hey there! Sorry to hear you're having issues connecting to your preferred data center. As you said, you cannot change your data center on console. However, the steps in our Xbox Connectivity Guide may help in ensuring that you connect to the best server. Let us know if that doesn't help, and we'll be happy to help further.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@reaper4422 Hey there! Sorry to hear you're experiencing this issue with getting stuck in the cams. Our teams are aware of this and are investigating. I do apologize for the frustration caused. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

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23 May

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ioftly No worries, and a big congratulations to you! 🎊
I am sorry to hear this issue persists for you. At this point, I'd recommend that you reach out to our Support Team via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@arbaaz_77 Hey there - I am sorry to hear of your experience with the server selection. I am happy to forward your feedback to our game teams for review. Thank you again for your feedback, and I do apologize for the frustration caused.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@wavefunxion997 Hey there, you will have to purchase each premium track Battle Pass as they come. Let me know if you have any further questions!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@machygn Hey there! I'm sorry to hear you're also having these issues with input delay after trying some troubleshooting. At this point, I'd recommend that you reach out to our Support Team via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@samson Hey there! I'm sorry to hear this happened. We'd be more than happy to look into this further with you. Please reach out to us via one of our channels below with a brief description of your issue, as well as the username and email address associated with your Ubisoft account.

Support Website
...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey folks! Sorry to hear you're experiencing these crashes. As a first step, can you please go through our PC troubleshooting guide here? I would also recommend that your game and launcher(s) are on the same drive.

If you're still having these crashes after trying our troubleshooting, please reach out to our Support Team via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey there - I am sorry to hear that you folks encountered this. Our teams are still investigating this problem. In the meantime, could you try our Connectivity troubleshooting steps to see if they help?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@sergix96 Hey there! I am very sorry to hear about your experience. So we may look into this further, please send us a message via Social Media using one of the channels below. Make sure to include a description of your issue as well as the username and email address associated with your account.

Twitter DMs
...

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16 May

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@therichgodhades Hi there! Just to clarify, have you resolved this issue?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jkegib Hey there! I'm sorry to hear you're dealing with this annoying issue. Could you please upload a short clip of this occurring, so I can investigate it further?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@quadriflax Sorry to hear this! If you haven't already, can you please go through the steps in our Connectivity troubleshooting guide?
In addition, can you tell me if this is happening after you're using Quick resume?