Ubi-SpaceCats

Ubi-SpaceCats



21 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@quatrocolori Hey there! We'd be happy to check into this for you. Since we'd need to verify your ownership of your account, I ask you kindly to reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mykilly Hey there, can you please post your PC specs for me?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jorianv Hey there, sorry to hear you're encountering this issue with crashing when you try to alt+tab back into the game.

I would first suggest making sure your graphics drivers are updated, as having them out-of-date can cause similar crashes.

If you still encounter the problem after that, I'd recommend checking out our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@binou-qt Hey there! I'm sorry to hear you're also encountering this issue with the audio. Please check our megathread here concerning this, so we can gather some more information from you. Thank you!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ghost-noerror Hey there! I am sorry to hear you're also experiencing these issues with input lag.

I understand this is a frustrating issue, but so we can investigate further, can you please first run through our dedicated guide on connectivity troubleshooting in Rainbow Six Siege for the Xbox Series X|S?

If you...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@commit_segs Gotcha, thanks for letting me know! I can confirm that our teams are aware of this particular issue and are investigating. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@itsnaughtydog Thank you for letting us know.

If you continue to encounter these connection issues, I'd recommend you go through the steps in our dedicated guide for troubleshooting connection issues with Rainbow Six Siege on PC.

If you're still encountering issues after these steps, I'd recommend that you reach out to our ...

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20 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@syther1337 Gotcha, thank you for clarifying. If you haven't already, please take a look at the following troubleshooting I recommend:

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@dxlta88 Hey there! Sorry to hear you didn't receive your booster. Please reach out to us via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@u-touchmytalala Hey there, I am sorry to hear that your friend disconnected and was subsequently banned. Those penalties are issued server-side by an automated system and I cannot overturn them. I'm very sorry for the inconvenience. Should your friend encounter disconnects on a regular basis, I would suggest they take a look at our Connectivity troubleshooting guide.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hi @ducklecia! I'm sorry to hear you're having issues with your HUD.

Can you confirm if your issue matches the R6Fix post here?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@havoc-spartan Great, thank you for letting us know! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@reinforceseagul Hi there, sorry to hear this! Can you first take a look at our Rainbow Six Siege PC Connectivity troubleshooting guide? These steps may help quicken your load times.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@squashed_spider Hey there, I am sorry to hear that you're encountering these crashes.

If you haven't already, could you have a look at our Basic PC Troubleshooting guide?
 
 
Another important step to take when you're experiencing these crashes on is to make sure that your game and launcher(s) are on the same drive, preferably the hard drive.
 
If after you've gone through the steps, you're still having issues launching your game, please reach out to us via one of the methods below with copies of your ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@avo Hi there, you can find your settings files here: C:\Users\\Documents\My Games\Rainbow Six - Siege\\GameSettings.ini​​

Let me know if you're still having issues finding them after this.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mastuus Hey there, sorry to hear you're having issues purchasing credits. I see you have the game on Steam, so as a first step, can you please try disabling your Steam overlay?

Keep me updated!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@b3n1989 Hi there, you will just need to play a match in any game mode, and your rewards should appear!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@syther1337 Hi there! I'm sorry to hear that you're having this issue in voice chat. Just to clarify, no one can hear you either in voice chat? Is the microphone greyed out?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@rvbiin01 Sorry to hear this! Can you please let me know what platform your friend is playing on?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@chaotix_g @samppa10s @Elch0101 @MaQu1Na Hi there! Please note that I have merged your posts into this megathread. Please read my message at the top for further info. 😊