Ubi-SpaceCats

Ubi-SpaceCats



04 Apr

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@kazuteki654 Hey there, I am sorry to hear you're being removed by Battleye. I cannot see the errors you attached to this post. Can you please screenshot or type them for me? Sorry for this inconvenience, and thank you in advance.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@fenix02 Hey there, just to clarify, are you trying to set this in your GameSettings.ini?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hades-son Hey there! Sorry to hear you're also encountering these issues.
As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to verify your game files?
 
 
Another importan...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hi there @cheek_consoomer!  I'm sorry to hear you received a temporary ban in Rainbow Six Siege. Those penalties are issued server-side by an automated system and I cannot overturn them. I'm very sorry for the inconvenience. I also cannot give any further information on how these ban lengths work.

Should you encounter these issues regularly, I would suggest the following steps to make sure this doesn't happen again:

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@bruhzeliyah Hey there, sorry to hear you're also experiencing issues with crashes. Can you please go through the steps in our Basic PC Troubleshooting guide, making sure to verify your game files

Please also make sure...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@kallio2805 Hey there! I'm sorry to see you're getting this message. Please make sure your Epic games account is linked to your Ubisoft account, by launching a Ubisoft game on your Epic Games launcher. If you have any further questions, please contact us via one of our support channels below. Please include a brief description of your issue.
 
If you're contacting us through Twitter or Facebook, make sure to also include your Ubisoft username and email address, so that we can ensure we're looking at the correct account. 


...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey there folks! I am sorry to hear you're all getting the 3-0x00030081 error. Our teams are looking into this issue, so I would like to ask you the following:

  1. What region are you in?
  2. Is your game installed internally or on an external SSD?
  3. How much free disk space is on your PlayStation 5?
  4. Is your update visible through the PlayStation options menu?


Thank you!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jukes_ Hey there, thank you so much for sharing what worked for you! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@cheese_snorter Hey there! You can follow our guide here on how to run applications as administrator.

Since you're having these performance issues, I'd also suggest having a look at our Basic PC Troubleshooting guide, making sure to ...

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29 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@lethargicsauce Hey there! I'm sorry to hear that you're encountering this. As you pointed out in your reply, this is something our teams are aware of and are investigating. If you'd like to add your information, please visit our megathread on this issue here.

When there is an update to t...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@artgamer4321 Hey there, thank you for reaching out to us on the forums with your question. If you were to purchase the pass, you'd be bumped to level 20. Let me know if you have any further questions.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@sionforgeblast Hey there, I'm sorry to hear you're having these random disconnects. Firstly, Can you please go through our Rainbow Six Siege PC Connectivity troubleshooting guide, to see if these steps help? 

If you continue to encounter these errors after these steps, please reach out to our Support Team via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ednec Hey there, I'm sorry to hear that you're experiencing these audio issues and crashes. As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@arxoffline Hey there, I'm sorry to hear you're getting these errors! As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct
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    Ubi-SpaceCats on Support Forums - Thread - Direct

@saintskde Hello there, I am sorry to hear you're having difficulties connecting to Gamepass. For this matter, however, you'll need to reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@pi_ka_chu Hey there! Just to clarify, you're unable to equip elite skins for Glaz?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@wrath_bear69 Hey there, and thank you for reaching out on the forums. It looks like you are receiving an authentication error. An authentication error usually occurs when you are logged into the wrong Ubisoft Connect PC account while launching a game. As a first step, please make sure you're logged into the correct Ubisoft account. If you do not know or recall what account the game you're trying to launch is on, please reach out to our Support Teams via our Su...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@kyyrume Hey there, I'm sorry to hear this! It looks like you play Rainbow Six Siege on a few different platforms. Which platform is this error occurring for you on?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hi there @thefirefrenzy, I understand this is a frustrating issue, and I thank you for the information you've provided. Please know our teams are aware that this issue persists, and are investigating. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the ...

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