Ubi-SpaceCats

Ubi-SpaceCats



26 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@heiintz I'm glad to hear this issue has been solved for you! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@elgrandelupo Hey! That is definitely interesting! I will be happy to pass this feedback along to our teams. 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey folks! I do sincerely apologize that you're encountering this frustrating issue. Our teams are currently investigating these errors.

In the meantime, players have reported that clearing the cache in your Epic Launcher and then running both the Ubisoft Connect client and ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct


Hello there folks! I apologize that you're having these issues with the Ubisoft Connect challenges.

Our teams are currently investigating this problem, and your patience is appreciated.

Keep your eye on this Twitter thread >>

">
 
As well as the Discussions post here for updates concerning this.
 
Thank you, and your continued patience is appreciated. 

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    Ubi-SpaceCats on Support Forums - Thread - Direct


Hi everyone! I'm sorry to hear that you're all facing these issues with the Ubisoft Connect challenges not progressing. Please know our teams are aware of this particular issue, and they're investigating.

Keep your eye on this Twitter thread >>

">
 
As well as the Discussions post here for updates concerning this.
 
Thank you, and your continued patience is appreciated. 

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@joekilla1992 Hey there! I'm sorry to hear of this frustrating issue you're encountering with the loss of runes and downgraded materials. However, I can confirm that our teams are aware of this and a fix will be implemented in a future patch.

Keep your eye on our News & Announcements page as well as the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hello all! I apologize that you're encountering these issues with the Ubisoft Connect challenges. Our teams are actively investigating these problems.
Keep your eye on this Twitter thread >>

">
 
As well as the Discussions post here for updates concerning this.
 
Thank you, and your continued patience is appreciated. 

Comment
    Ubi-SpaceCats on Support Forums - Thread - Direct


Hello all! I do apologize that you're running into this issue with the Ubisoft Challenges not updating. Our teams are aware of this and they're investigating. Keep your eye on this Twitter thread >>

">

As well as the Discussions post here for updates concerning this.

Thank you, and your continued patience is appreciated.


21 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@moosee-_ Hi! There is no need to submit a new ticket, as yours is currently in the queue, and doing so will only back things up further. A member of our support team will be with you as soon as possible, although I do not have an ETA at this time. I thank you again for your ongoing patience!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@deathdiss Hi there! I'm sorry to see you're having these issues with rendering. It sounds like you've gone ahead and tried a lot of troubleshooting, so I'd like to go ahead and recommend that you reach out to our Support Team via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hardylucky Hi there, I am sorry to hear you're experiencing crashing!

As a first step, could you have a look at our Basic PC Troubleshooting guide?

Another important step to take is to make sure that your game and launcher(s) are on the same drive, preferably the hard drive.
 
If after you've gone through the steps, you're still having issue...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@paielcitra Hi there! I apologize that you've run into this frustrating issue with dialogue being cut off. Is this happening in a certain mission or quest? Just to confirm, this has been happening since day one?
Any video of this issue occurring would also be extremely helpful.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hugoderjugo1993 Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invi...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@moosee-_ Hi there, and I do apologize that it's taking a while to get back to you regarding this. Our teams are currently experiencing a high volume of contacts at this time, but someone will be with you as soon as possible, and you will be notified when there is an update. Thank you for your ongoing patience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@rpgincoming1218 Thank you so much! Is this happening with any particular operator? Do you happen to have any match IDs of the games these issues occurred in?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@djcodered Thanks so much! You mentioned this happens with a specific operator - can you let me know which one?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@flamestriker23 Hey there, I'm sorry to hear this happened. Since you've already opened a case with us, the agent assigned your case will be able to take it from here. Don't hesitate to reach back out with any further questions or concerns.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@toshiroarai Great, thank you so much. Your help in keeping the community welcoming is very much appreciated.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mastuus That's ok, and I am sorry to hear the issue persists for you. Please get in contact with our Support teams via our Support Website, ...

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