Ubi-Verse

@hundreAd1800 Hi again

Sorry for the confusion, my bad! I corrected my initial post to reflect what can be seen.

I'll forward the issue to the team

Thanks!

@arthas2010 Hi there and welcome to the forums

I am sorry to read that you are having this issue as well!

It is still being looked into by our development team. Please keep an eye on the Known issues: (https://trello.com/b/rldv58ho/anno1800-known-issues-board) list for news.

Thanks!

@StefanKiryanov Hi there and welcome to the forums

I am sorry to read that the game does not start any more!

Unfortunately, the file you were trying to send is restricted, and we do not have access to it. Could you please make it accessible?

Also, could you please try verifying the game files in Ubisoft Connect, to see whether any issues show up?

Thanks!

@AORUS2017 Hi there, and sorry for the late reply Thank you for the screenshot!

Once you have the other images, please upload them as well, and we will look into everything

Thanks!

@hundreAd1800 Hi there, and thank you for the screenshots

Looking at the pictures and the icons, it seems like "Captain of Industry" is only active in the new world. Can you try to activate it for the Old World as well?

Thanks!

@pafc_ Hi there and welcome to the forums

It is still planned to fix this issue with an upcoming update. Please check out the patch notes once they have been published.

Thanks!

@Ponse0077 Hi there and welcome to the forums

I am sorry to read that you and your friend are encountering this issue!

We do have a dedicated support article for this error message. Could you please try going through the steps here and let me know whether that helps at all?

Thanks!

@nongenuine Hi

I am sorry to read that you are still affected by this issue!

We have forwarded your report to the team, but we do not have any news regarding the issue.

We will let you know once we have an update ...

@nongenuine Hi again

Thank you for the screenshot!

Could you please make sure that you are using Ubisoft Connect in online mode?

Thanks!

@The_Peachey_One Hi there and welcome to the forums

I am sorry to read that you are having freezes as well!

Our team is still looking into the problem. We will let you know once we have an update

@OrnateSoda910 Hi Soda

I am sorry to read that you are having problems playing with your friend!

Could you please provide an image of the error message you are receiving when trying to do so?

Then we can forward your report to the development team.

Thanks!

@akasupreme24 Hi and welcome to the forums

Thanks for your question! Just to be sure I understand correctly, you already have your Xbox account linked to your Ubisoft account and now want to unlink your PlayStation account? Is that correct?

Thanks!

Hi everyone

I am sorry to read that you are having the same problem!

@born-corp I am glad you managed to resolve this! Thanks for sharing what helped you

@Coilbox and @rcelen Could you give that a try as well?

Let me know whether that helps or not. If not, I will forward your reports to the team ...

@Michalzeszen Hi there

I am really sorry that this issue has been going on for so long. I can imagine that this situation is very frustrating.

As explained before, our support staff is not involved in the development of the game or any potential fixes. However, they are looking into your case and will get back to you as soon as possible. It can take some time, since we are experiencing a high number of contacts at th...

@Ins_RMaMaRe Hi there

I am sorry to read that you got banned because of connectivity issues! I can understand that this is very frustrating.

We are not able to lift temporary bans, as they are applied automatically.

If you're experiencing these issues again, please go through our connectivity troubleshooting ...

@jasonbourne1227 Hi there and welcome to the forums

I am sorry to read that you are having problems downloading The Division 2! Is this also happening with Rainbow Six Siege?

If not, I would need to move your post to the correct forum first ...

@KinkyTea Hi there and welcome to the forums

I am sorry to read that you find it difficult to purchase game credits!

Thank you for the feedback. I'll pass it on to the team

@nongenuine Hi there

I am sorry to read that the weekly challenges are missing!

Could you please provide images showing this?

Thanks!

@jheggdal Hi there and welcome to the forums

I am sorry to read that you are having the same issue!

Have you reached out to our support team yet? They will be able to help you out

Thanks!

@new_HUD_so_bad Hi there

Thank you for that video and for providing it to our support team as well!

That will help us look into this issue

Thanks!