Ubi-Verse

@Yopeople2120 Hi there and welcome to the forums

I am sorry to read that you are not able to turn left with your car and brake at the same time.

Could you please provide a video of what you were describing?

That would help us to report this to our development team. Thanks!

@Sib3riX Hi there

I am sorry about that! I can understand the disappointment.

Our team is doing their best to get back to everyone as soon as possible.

@Homertimes Hi there and welcome to the forums Apologies for the late reply!

I am sorry that you cannot invite your friend to play with you.

Could you both please go through our connectivity troubleshooting to make sure there are no issues with your connection?

Thanks!

Hi guys

I am sorry that the game is crashing for you!

@Akkulo Welcome to the forums What troubleshooting steps have you tried?

Since when do you have this issue?

Could you please verify the game files within Ubisoft Connect as a first step? This will identify any corrupted files and then automatically repair them.

Thanks!

@IamM1ke Hi there and welcome to the forums

I am sorry that you are having the same issue. Thanks for the screenshots!

Could you please make sure that the ports needed for the game have been forwarded? You can check how to do this in this guide.

Please also go through our ...

@milksh2ke Hi there, and sorry for the late reply

I am sorry that you are having problems with the macro blocks since the last update!

Could you please provide screenshots or a video showing what you were describing?

That would help us look into this for you ...

@Tw21C Hi again, and thanks for the update

I am sorry that you are still not able to play the game! Thanks for trying all my suggestions

Have you also tried the other steps within our guide? Like disabling background a...

@ElCisneros10 Hi there and welcome to the forums

I can see that you have already received a reply from our support team.

Your friend will need to contact us themselves, so we can help them out. Please let them know, thanks!

...

Hi everyone

I am sorry that the game keeps crashing and that the suggested troubleshooting steps did not help!

To rule out any issues with your systems, could you please go through the following PC troubleshooting guide and try all the steps we have not discussed until now?

Please also make sure you have the latest update of Ubisoft Connect installed and try running the launcher with admin rights as well.

Please let me know once you have done so and if anything improves the situation ...

@Gronnoc Hi there

My pleasure! I'm glad that you now see the correct playtime displayed! Thanks for sharing the screenshot and letting us know

@AsalTM Hi there

Thanks for the feedback! Noted

@X4C Hi there and welcome to the forums

I am sorry that you have not received a reply from our support team yet!

I can assure you that we have received your ticket and that one of our colleagues will get in touch with you as soon as possible.

We have received a high number of contacts lately, which means it can take longer to get a reply.

Thanks for understanding and I apologize for the inconveniences caus...

@MeeppiSmurf Hi there and welcome to the forums 

We can only provide assistance in English on these forums. If you are fine with that, we can help you out here!

Alternatively, you can reach out on our official ...

Hi everyone

I am sorry that you have still not received a reply from our support team and are struggling to start a live chat. I can imagine that this is a very frustrating situation for you.

Our colleagues are doing their best to work through the number of tickets we have received.

I can assure you that they will get back to each one of you as soon as possible.

Thanks!

@milksh2ke Hi there

Thanks for reporting this! Would you be able to provide screenshots or a video showing what you have described?

That would help us to report this to the development team

Thanks!

Hi there and welcome to the forums

I am sorry to read that your times do not save correctly! Thanks for providing those two videos.

Our development is currently investigating this issue.

We will let you know once we have an update

@COWonCRACK Hi there and welcome to the forums

I am sorry that your game is not starting. Thanks for the screenshot of what's happening! I have merged your two posts together, to avoid double postings.

As a first troubleshooting step, could you please verify the game files in Ubisoft Connect? This could identify corrupted files and then automatically repair them.

It can also help to run the game with admin rights.

Thanks!

@kr3mil_ Hi there and welcome to the forums

I'm sorry that you had this issue as well! It's great that you found a workaround, though! Thanks for sharing

@chipsTM Hi there

Thanks for sharing this! Would you be able to provide a video of the issue?

That would help us to report this to the development team.

Thanks!

Hi there

I am sorry to read that you cannot play the game any more. Thanks for the screenshot!

Could you please try to run the game with admin rights? Please also verify the game files within Ubisoft Connect, to make sure none of the files are corrupted.

Thanks!