Ubi-Verse

Ubi-Verse



16 Mar

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Thiagokdd Hi there and welcome to the forums 😊

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?

Alternatively, you can reach out to our support team here, to receive help in Portuguese.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@B0baChef Hi there, and sorry for the late reply 😊

Are you still having problems finding open world bosses since the newest update?

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Drattus Hi there and welcome to the forums 😊

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?

Alternatively, you can reach out on our French forums, to receive help there.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@TaleenoKit Hi there and welcome to the forums 😊

I am sorry that you haven't received a reply to your case yet! We are not able to chase that up for you on the forums. I have also deleted your case number in your post, for privacy reasons.

Our support team will get back to you as soon as possible, please have a little more patience 🙂...

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02 Mar

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Twitch-Schwabba Hi there 😊

I understand! Please let us know when the problem occurs again and we will do our best to help you out!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@ArnasasLT Hi there 😊

I am sorry about that! Since the investigation is still ongoing, we have no news to share at this time. We will let you know once we have an update!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Twitch-Schwabba Hi there, and sorry for the late reply 😊

Does this happen with every prestige skin you unlock? Are they grayed out or can you not equip them?

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@zef14 Hi there and welcome to the forums 😊

I am sorry that you have no access to your subscription yet! We will not be able to assist you on the forums with this, since we will need to take a look at your account.

Our colleagues will reach out to you as soon as possible! I am sorry for the inconveniences caused and thank you for your patience.


20 Feb

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@XBL_Laberbacke Hi there, and thanks for reaching out 😊

I am sorry that the game crashes when you press F12!

Our development team is aware of this issue, and is investigating. I have forwarded your report to the team for further investigation.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi everyone!

I am sorry that you are receiving an authentication error when trying to launch the game!

Could you please let me know which edition of the game you own?

Thanks a lot!


16 Feb

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@dcoolArne Hi there 😊

Thanks for your report and the screenshot!

Could you let me know the name of the DLC in German? Then we can pass it on to the team 🙂

Thanks!


08 Feb

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@thaersaway Hi there and thanks for the update 😊

Is your friend playing on PlayStation 4 or 5? Did he also go through the dedicated PlayStation connectivity troubleshooting?

Thanks!

Comment

@GeardoTheVet Hi there 😊

Thanks for reporting this and for the screenshot!

Would you be able to provide a video of this issue? Then we can forward the report to our development team 🙂

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@mozuku_4e Hi there and welcome to the forums 😊

Which game are you having problems with? You are currently posting in the Rocksmith+ forums.

Please let us know so we can help you out 🙂

Thanks!


06 Feb

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@TheGeenraven Hi there and welcome to the forums 😊

Thanks for reaching out! It is currently not possible to transfer For Honor save progress from one platform to another. 

We sincerely apologize for any inconvenience this may cause.

Customer Support cannot speculate about potential game or content releases. When details become available, they will be posted on the game's official forum, the game's official ...

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Comment

@Bacheh_Mosbat Hi there 😊

I am glad to read that the challenges are available again! Thanks for letting us know 👍

In case you'll run into further issues, please don't hesitate to reach out again!

Comment

@KyleSpooner Hi there and welcome to the forums 😊

Sorry to hear that you and your friend are having the same problem!

Is he on PlayStation 4 or 5? Are you able to invite him, since he cannot invite you?

That information would be great to know 🙂

Thanks!


31 Jan

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Narboon Hi there and welcome to the forums 😊

I am sorry that you have not received the expansion so far!

Thanks for reaching out to our support team. Our colleagues will have a look at your account and help you out with this. They will contact you as soon as possible.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@CalvyB Hi there 😊

Thanks for checking and confirming! Our team is looking into it 🙂


26 Jan

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Hagn99 Hi there and welcome to the forums 😊

Thanks a lot for sharing this! We really appreciate it 👍