Ubi-Viral

Ubi-Viral



18 Aug

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@cerithala We are glad to hear that you managed to get gold. If you need anything else please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@blitzsparkz Sorry to hear this. Please try to redeem it on the Ubisoft Connect website as well as in the in-game overlay.
If the issue persists, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking int...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@blitzsparkz Sorry to hear this. Please try to redeem it on the Ubisoft Connect website as well as in the in-game overlay.
If the issue persists, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking int...

Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct

@chospes Hey! I am afraid we can only support the forums in English. If you translate your message we will do our best to assist you.

Alternatively, you can create a support ticket for support in your language here:
 
...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@chospes Hey! I am afraid we can only support the forums in English. If you translate your message we will do our best to assist you.

Alternatively, you can create a support ticket for support in your language here:
 
...

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    Ubi-Viral on Support Forums - Thread - Direct

@guest-yo3h3dvl Sorry to hear that this has still not worked for you. Can you provide a video showing this NPC as missing please?

We can then pass this on to the Dev team.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@guest-yo3h3dvl Sorry to hear that this has still not worked for you. Can you provide a video showing this NPC as missing please?

We can then pass this on to the Dev team.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@guest-yo3h3dvl Sorry to hear that this has still not worked for you. Can you provide a video showing this NPC as missing please?

We can then pass this on to the Dev team.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@abisai1978 Hey! We've received reports of players who are unable to unlock the Core challange "Ireland's Saga".

The development team has been made aware of this issue and they are currently investigating it.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

Would you also be able to send us images showing...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@abisai1978 Hey! We've received reports of players who are unable to unlock the Core challange "Ireland's Saga".

The development team has been made aware of this issue and they are currently investigating it.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

Would you also be able to send us images showing...

Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct

@thepanicgr Hey! Sorry to hear that you have been experiencing this issue for some time. Have you created a support case for this issue yet?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@thepanicgr Hey! Sorry to hear that you have been experiencing this issue for some time. Have you created a support case for this issue yet?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@thepanicgr Hey! Sorry to hear that you have been experiencing this issue for some time. Have you created a support case for this issue yet?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@tj7boss Are you able to carry on with other missions like Tintinator01 has done then try to fast travel?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@tj7boss Are you able to carry on with other missions like Tintinator01 has done then try to fast travel?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@grimbaron Hey! Thank you for the report. Are you able to reload a previous save to try and start the trial again? This might prevent the NPC from spawning in the out-of-bounds area.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@grimbaron Hey! Thank you for the report. Are you able to reload a previous save to try and start the trial again? This might prevent the NPC from spawning in the out-of-bounds area.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@bielik01 Thank you for the video, this is great. Does this still happen even after restarting the game?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@bielik01 Thank you for the video, this is great. Does this still happen even after restarting the game?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@fudz4 Hey! Sorry to hear that you are having issues with challenges. What is the name of the challenges you are experiencing issues with?