Ubi-WheelyDuck

Ubi-WheelyDuck



29 Aug

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you cannot progress in the Sister of Sorrow quest.

So we can take a look at what you see and investigate would it be at all possible to share a link to a video with us?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @rustynailz121,

I am afraid that you have posted this in the wrong game forum.

I will lock this thread to prevent further posts but if you require assistance I would recommend to submit this in the correct game.

Many thanks

Comment

Hey @rustynailz121,

I am afraid that you have posted this in the wrong game forum.

I will lock this thread to prevent further posts but if you require assistance I would recommend to submit this in the correct game.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you encounter this issue in game.

So we can take a look at your account in details I would recommend to contact us directly.

If you could also ensure your save is saved to the cloud we will then be able to use this should we need to.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that your are having trouble finishing the Big Finish quest.

So we can see what is happening and investigate further, would it be possible to share a link to a video?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @bielik01,

Thank you for your feedback.

I can assure you that feedback is investigated in all forum categories although I can completely appreciate and understand your feedback on how it may look when a post isn't responded to.

Thank you for sharing this feedback with us here it is appreciated

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Thank you for your continued updates.

This is currently under active investigation.

In the mean time if there is anything else we can help with just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @micu1982,

Sorry to hear that you have encountered this issue with My Brothers Keeper mission.

Would it be at all possible to share a link to a video with us so we can see exactly what you see?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @taklishim,

Sorry to hear that you encounter this rune issue.

The details and video you have provided are really helpful and I have shared this with the team to help the investigation.

If there is anything else we can help with in the mean time just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @psych0_trauma,

Thank you for your feedback on this,

I have updated the team investigating of your message to help the investigation.

Many thanks for your patience

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @fudz4,

Thank you for your update.

It is great to hear that that your stats were correct the following day.

If ever we can help in the future just let us know as we are more than happy to help

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @meneerd3uil3,

Sorry to hear that you are unable to fish.

Would it be at all possible to share a link to a video so we can see what happens?

If you could also ensure your save is saved to the cloud this will greatly help us investigate.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @potachips,

So we can take a look at what is happening with your purchase we will need you to contact us directly by opening a new case.

We will then be able to take a look at your accoun...

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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @peixeswordfish,

Would it be possible to instead post your message in that mega thread to ensure that topics within a thread remain the same?

Many thanks

Comment

Hey @thesrikir,

Great question.

I am afraid that content from Ubisoft+ is not accessible on PS5.

If ever there is anything else we can help with just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @thesrikir,

Great question.

I am afraid that content from Ubisoft+ is not accessible on PS5.

If ever there is anything else we can help with just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Sorry to hear that this persists for you.

Can I check whether you encounter this at any specific time?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Sorry to hear that you are missing an artifact in each region.

Would it be at all possible to share a video using a link from a 3rd party website so we can see what you see?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @sydimini,

Sorry to hear that you encounter issues where Eivor gets stuck in tight spaces.

I understand your device isn't able to record a video for us but would it be at all possible to try sharing a link to a video using a camera instead?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @avenger237,

Sorry to hear you are having trouble with the Knight of Round table cloak.

Would it be at all possible to share with us a link to a video so we can see exactly what you see?

Many thanks