Ubi-WheelyDuck

Ubi-WheelyDuck



28 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @mrdragonfyr,

You are more than welcome!

Thank you for your patience

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Sorry to hear that you are encountering an issue where you can't view fertility on an Island you settle on until your restart.

Would it be at all possible to share with us a video so we can see exactly what you experience?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for bringing this to our attention and for sharing an image.

Can I check that this persists after verifying game files?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @isilenna,

Thank you for your update and for sharing the solution that helped you.

It is great to hear you are now able to progress.

Any further trouble just let us know and we will be happy to help.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Thank you for your update and sorry to hear you also encounter this.

This is currently under active investigation so thank you for your patience in the mean time.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @hundread1800,

Thank you for reporting this to us and for sharing the screenshot and detail to help us.

I have forwarded this onto the team for investigation.

If there is anything else we can help with just let us know.

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Sorry to hear you encounter this.

Would it be at all possible to share with us an image or even better a link to a video so we can see exactly what is happening?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for bringing this issue to our attention.

Would it be at all possible to share with us an image so we can see exactly where you are referencing?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @derbaddl,

Thank you for all the detail you have provided.

Would it be at all possible to share a video with us using a link from a 3rd party video sharing website so we can take a look?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Sorry to hear that the Enbesa Expedition has not appeared as you would expect.

So we can see what you see would it be possible to share some images or a link to a video using a third party video sharing website?

Can I also check how many artisans you are at?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @illuvater777,

Sorry to hear that you encounter this issue.

There is a workaround by manually pausing and unpausing the trade routes and our team is currently looking into that issue. Please keep an eye on our forums and the Anno Union for all future updates and patchnotes

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @sascha-v,

Sorry to hear that the Enbesa Expedition has not appeared as you would expect.

So we can see what you see would it be possible to share some images or a link to a video using a third party video sharing website?

Can I also check how many artisans you are at?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @hbradleyct99,

Thank you for your continued patience.

Once we have a further update we will let players know.

Have a great day

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @kelly17,

Sorry to hear that you are encountering this,

The suggestions provided by baraterek  are great and could certainly be a contributing factor.

Please let us know if this persists having checked passive trade.

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @bendefo,

Thank you for the video, it is really helpful.

Would it be possible to advise of a timestamp from the video we could share with the team to assist them in investigating?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @random1833

Sorry to hear that you encounter this.

Would it be at all possible to share with us an image or a link to a video using a third party video sharing website so we can take a look at what is happening?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @mrdragonfyr,

Thank you for your update and understanding.

Thank you for your continued patience

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @asterix201252,

Thank you for explaining this in such detail.

Would it also be possible to share the screenshots that you mentioned so we can take a look?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for highlighting this to us,

Can I just check whether if you use similar inputs for filters do you get further options? For example: Fish

Many thanks in advance

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you encounter trouble with the peace treaty being broken.

Can I just check that when you started your multiplayer session did you start it not in alliance with Anne Harlow and instead made alliance through the multiplayer session?

Many thanks,