Ubi-WheelyDuck

Hey @meneerd3uil3,

Sorry to hear that you are unable to fish.

Would it be at all possible to share a link to a video so we can see what happens?

If you could also ensure your save is saved to the cloud this will greatly help us investigate.

Many thanks

Hey @potachips,

So we can take a look at what is happening with your purchase we will need you to contact us directly by opening a new case.

We will then be able to take a look at your accoun...

Hey @peixeswordfish,

Would it be possible to instead post your message in that mega thread to ensure that topics within a thread remain the same?

Many thanks

Hey @thesrikir,

Great question.

I am afraid that content from Ubisoft+ is not accessible on PS5.

If ever there is anything else we can help with just let us know

Hey guys,

Sorry to hear that this persists for you.

Can I check whether you encounter this at any specific time?

Many thanks

Hey guys,

Sorry to hear that you are missing an artifact in each region.

Would it be at all possible to share a video using a link from a 3rd party website so we can see what you see?

Many thanks

Hey @sydimini,

Sorry to hear that you encounter issues where Eivor gets stuck in tight spaces.

I understand your device isn't able to record a video for us but would it be at all possible to try sharing a link to a video using a camera instead?

Many thanks

Hey @avenger237,

Sorry to hear you are having trouble with the Knight of Round table cloak.

Would it be at all possible to share with us a link to a video so we can see exactly what you see?

Many thanks

Hey guys,

Sorry to hear that you are experiencing this issue where it is always raining in game.

It is great to hear that for some of you this is now resolved and that you have followed some troubleshooting steps.

@PDHarmon please let us know how you get on as if you have further trouble we will be happy to help.

Hey @nvandyk,

Sorry to hear that you are dropped into lava when entering Asgaard.

Would it be at all possible to share with us a link to a video so we can see exactly what you see?

Many thanks

Hey @vladimir268,

Sorry to hear that you are having trouble where you are unable to pick up the 2 artifacts.

Would it be possible to share a video with us using a link from a 3rd party website so we can see what is happening?

Many thanks

Hey @niknoknor,

Thank you for your update, we can also be contacted directly using Facebook and ...

Hey @a-goku,

Sorry to hear that you are having trouble with the last table to get the Excalibur sword.

Would it be possible to explain in detail exactly what is happening so we investigate further?

Many thanks

Hey guys,

Sorry to hear that you encounter this issue in Ravensthorpe.

Can I check whether you are being prompted to build Valka's house?

Many thanks

Hey @mothervengeance,

Sorry to hear that you can't read letters in the longhouse.

So we can see what is happening would it be possible to share a link to a video with us?

Many thanks

Hey @niknoknor

Thank you for your update and providing all the details you have.

Sorry to hear that the troubleshooting steps you have followed have not helped.

 In your case it would be really beneficial to take a look at your DxDiag and ...

Hey @ironsoul27,

Sorry to hear you are having this connection trouble resulting in you being unable to pickup contracts.

To help configure your network I would recommend to complete our connection troubleshooting guide in full.

Any trouble ...

Hey @lucasgbm,

Thank you for your update.

I can see via the case number you provided we have since been in touch.

Should you need further assistance we will be happy to help further from there

Hey @firefox-ger,

Sorry to hear that you have no fire when using torches.

Would it be at all possible to share a link to a video showing what you see?

Many thanks