Ubi-WheelyDuck

Ubi-WheelyDuck



22 Aug

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you encounter this visual issue with Niflheim Armor.

So we can see what you see would it be possible to share an image with us?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you encounter this trouble with the Plague of Rats ability.

So we can see exactly what you see would it be at all possible share a link to a video using a 3rd party video sharing website of your choice?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update,

It is great to hear that repairing your game files has helped you with this issue and that you can now progress.

If ever we can help in the future just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to see that you are having trouble with Barid not moving in Blood Bond.

Your video is incredibly helpful as it helped me understand exactly what you are experiencing.

This issue is currently under active investigation, as soon as we have an update we will let players know via the news section of our forum.

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update and understanding.

Once we have an update, we are going to let everyone know through the patch notes.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for sharing your experience to help others.

If ever we can help in the future just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you also encountered this error.

It is great to hear that restarting the game helped you.

Thank you for sharing your experience

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you are having trouble.

At this time we are currently investigating this issue.

The suggestions above however have helped other in the mean time but as soon as we have any updates ourselves we will let players know via the news section of our forums.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

As advised, once the resolution is deployed, we will let everyone know through our mega-thread and the patch notes.

Many thanks for your patience.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you are encountering trouble with guards behaving in unexpected ways.

Would it be at all possible to share a link to a video showing exactly what you encounter so we can investigate further?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update,

Can I just check that you have followed the steps mentioned in the thread you shared a link to? Those steps are the 1st steps I would recommend for your issue.

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you also encounter this same issue preventing you completing Recovery Investment.

The video you provided is very helpful and I have forwarded this to the team for further investigation.

In the mean time if we can help further just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

I am afraid we are unable to do this for you but I can assure you this is currently under active investigation.

In the mean time if we can help further just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you had this trouble,

It is great to hear that after restarting your game you were able to access the box.

If ever we can help in the future just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you had trouble locating fabric.

This should now be fixed. Please ensure your game is fully updated.

Should the issue persist, please send us a video of the issue and we will be happy to investigate further.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Thank you for your feedback on disabling community pictures.

I have shared this feedback with our development team.

If there is anything else we can help with just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update, sorry to hear this is also happening in Francia.

I have forwarded your update to the team for investigation.

In the mean time if we can help further just let us now.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you encounter this.

Please note that once you have completed the River Raids, Vagn's map will show that Foreign Supplies have been exhausted, and you won't receive any more when completing River Raids. You will still receive other material such as leather or iron ore. 

Please let us know if you have any further questions.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you are encountering both these issues.

With regards to the issue you have with beekeeper and the poet would it be at all possible to share a link to a video so we can see exactly what you see?

With regards to your progress not showing in Ubisoft Connect would it be possible to share images of what you see and images showing you meet requirements so we can take a closer look?

Many thanks.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update.

As we have advised this issue is currently under active investigation, I can complete appreciate this may take away from immersion and we take this very seriously.

.As soon as we have an update we will let players know via our news section of the forums.

Many thanks,