Ubi-WheelyDuck

Hey @esparta34,

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please ...

Hey @baseltov,

Sorry to hear that you encounter this issue.

Would it be at all possible to share with us a link to a video as previously mentioned?

Many thanks

Hey @phobi666,

I can confirm this is currently under active investigation, although I have no timeframe at this stage I am afraid.

Thank you for your patience

Hey @steven850818,

Thank you for sharing this update.

It is great to hear that this is now resolved for you.

If ever we can help in the future just let us know as we are happy to help

Hey guys,

Thank you for your feedback on this.

As advised currently some items you can see by their name, I do however appreciate with some bows this is not so simple.

Many thanks

Hey @cytyp,

Thank you for following those steps and sorry to hear this persists for you.

So we can take a look directly would it be possible to open a new case?

Many thanks

Hey @zzcool500,

Sorry to hear that you do not have your achievements.

Would it be possible to share with us an image of what you see?

Many thanks

Hey @virdix92,

Sorry to hear you experience screen tearing on the PS5.

If you haven't already I would recommend to complete our ...

Hey @caosck,

Thank you for reporting this and sorry to hear you experience this in game.

The video you provided is very helpful.

If you haven't already would it be possible to follow our PC troubleshooting guide in full?

Many thanks

Hey there,

Sorry to hear that you cannot progress in the Sister of Sorrow quest.

So we can take a look at what you see and investigate would it be at all possible to share a link to a video with us?

Many thanks

Hey @rustynailz121,

I am afraid that you have posted this in the wrong game forum.

I will lock this thread to prevent further posts but if you require assistance I would recommend to submit this in the correct game.

Many thanks

Hey there,

Sorry to hear that you encounter this issue in game.

So we can take a look at your account in details I would recommend to contact us directly.

If you could also ensure your save is saved to the cloud we will then be able to use this should we need to.

Many thanks

Hey there,

Sorry to hear that your are having trouble finishing the Big Finish quest.

So we can see what is happening and investigate further, would it be possible to share a link to a video?

Many thanks

Hey @bielik01,

Thank you for your feedback.

I can assure you that feedback is investigated in all forum categories although I can completely appreciate and understand your feedback on how it may look when a post isn't responded to.

Thank you for sharing this feedback with us here it is appreciated

Hey guys,

Thank you for your continued updates.

This is currently under active investigation.

In the mean time if there is anything else we can help with just let us know

Hey @micu1982,

Sorry to hear that you have encountered this issue with My Brothers Keeper mission.

Would it be at all possible to share a link to a video with us so we can see exactly what you see?

Many thanks

Hey @taklishim,

Sorry to hear that you encounter this rune issue.

The details and video you have provided are really helpful and I have shared this with the team to help the investigation.

If there is anything else we can help with in the mean time just let us know

Hey @psych0_trauma,

Thank you for your feedback on this,

I have updated the team investigating of your message to help the investigation.

Many thanks for your patience

Hey @fudz4,

Thank you for your update.

It is great to hear that that your stats were correct the following day.

If ever we can help in the future just let us know as we are more than happy to help