Hey @moms10,
We will be more than happy to take a look at your ban, we cannot however do this via the forums.
If you could contact us via any of the following methods an agent will be happy to take a look.
Twitter Support - https://twitter.com/Ubis...
Hey @tap-n-move,
Thank you for the video you provided, it was really helpful.
Upon reviewing the video I can see that a player down the hall was the one who shot you.
If there is anything else I can help with just let me know
Hey @burstpanther,
Thank you for your update and feedback.
As my colleagues have advised we take reports very seriously and these reports will be with the game team.
Although action may not be instant I can assure you that where action is necessary we do act.
Many thanks once again
Hey there,
Sorry to hear that you sometimes encounter trouble where you are kicked for your loading times.
If you haven't already I would recommend to complete our Connection troubleshooting guide in full.
Any trouble at all just let us know.
Hey @procoomer,
Sorry to hear that you find using the Ubisoft Connect overlay causes your fps to decrease.
It is great to hear you have tried some troubleshooting steps,
If you haven't already I would advise to complete our the steps from our PC troubleshooting guide to configure your device. ...
Hey @dw-krumholz,
Sorry to hear that you encounter this update loop.
Can I check whether you encounter this when launching Ubisoft Connect with administrative rights?
Many thanks
Hey @artafern,
Thank you for your feedback on both matters.
It is fantastic to hear you are enjoying High life.
If ever there is anything else we can help with just let us know
Hey @fikhri94,
Sorry to hear that you cannot access the DLC.
Can I just check that you received you order confirmation email?
Many thanks
Hey guys,
If you continue to have trouble and are unable to open a ticket I would recommend to contact via Facebook or Twitter as UbiStorm advised where we will be able to open a case for you to take a look at these files.
Many thanks
Hey @robbydaussie,
Sorry to hear that you encounter this issue,
Would it be at all possible to share an image with us of what you see?
Many thanks
Hey @pattycake2021,
Thank you for your update, it is great to hear this is now working as intended.
If ever we can help in the future just let us know.
Hey @zdenekdrizga,
Sorry to hear you have encountered this crash, the details you have provided are very helpful.
If you haven't already I would recommend to complete our PC troubleshooting guide in full.
Any trouble just let us know
Hey @darkbirt,
Thank you for reaching out to us about the High life quests.
Would it be at all possible to share with us some images or a video showing what you see?
To send a video you can share a link using a 3rd party video sharing website of your choice.
Many thanks,
Hey @nicoouf,
Sorry to hear that you encounter this when using the French language.
Would it be possible to share with us a screenshot as an example?
Many thanks
Hey @ph4ntomduke,
I am afraid as it is part of the Digital Deluxe pack there isn't a way this can be given away to another player.
If ever we can help in the future just let us know.
Hey there,
Thank you for reaching out to us,
We will be happy to take a look at your account and review this, we however can't do this via a forum as we need to specifically review your account.
If you can contact us via 1 of the following methods we will be happy to check everything out.
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - ...
Hey @supersearle
Thank you for your update and feedback.
If ever there is anything else we can help with just let us know.
Hey @d0unutzz_
Thank you for reaching out to us,
Our matchmaking guide will help explain how ranks are calculated and should help to clear this up a little.
If you have further trouble just let us know
Hey @bigredunit,
Sorry to hear you encounter this issue and thank you for trying some troubleshooting steps.
If you haven't already I would recommend to complete our Xbox troubleshooting guide in full to configure your device.
Any trouble just let us know
...
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