Ubi-WheelyDuck

Hey guys,

This should now be resolved following our updates.

Just let us know if you have any further trouble

Originally Posted by NickGavran
Thank you for your reply.
As of the latest update, this problem no longer occurs.

This is great to hear NickGavran!

If ever we can help in the future just let us know

Originally Posted by gelkins81
Just as the title says, I can't get my personal best ghost to show. I've tried hitting "G" and "O", but nothing seems to work. O turns off other racers, but nothing will bring my personal best ghost in. Do you have to have a paid version to get this option into the game? Thanks in advance!

Hey gelkins81,

Sorry to hear you are having this trouble, I tried to reproduce this but when I did I found 'G' did allow you to see and hide you personal best ghost.

We have updated the game since your pot so it could be that this has now resolved, would it be possible to let us know if this issue is persisting for you? ...

Originally Posted by Ulysses182
Hey there.

Unfortunately (or rather fortunately for me :P) I cannot reproduce the bug anymore. I exited the game and verified the game files, and now it's fine.
I edited one random image to show you what was happening.

So this it is how it looked like approximately:


Here's the non edited image just for the reference:


This bug happened once, and it happened after I logged on to my second PC with my account and started playing.

It is great to hear that verifying your files... Read more

Originally Posted by HoMaMi
thx, santus,
I had hoped there is another way, like press forward-left-right-back and sing an anthem every morning... ;-) tricks like they were possible in the real TM with drifts and slides.
I´m slow and straight on ice, but it´s too slow for now. Maybe I´ll try it again.
thx

dacSP_Santus Is exactly right.

Practice makes perfect, if however you find a particular anthem helps you let me know as I too have been struggling with this!

Originally Posted by masterelahee
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-FLHQ8BK5
System Manufacturer Acer
System Model Predator PH315-51
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz, 2304 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde Corp. V1.26, 27/3/2019
SMBIOS Version 3.0
Embedded Controller Version 1.24
BIOS Mode UEFI
BaseBoard Manufacturer CFL
BaseBoard Product Sienta_CFS
BaseBoard Version V1.26
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Possible
...

Read more

Originally Posted by masterelahee
Everytime I try running on siege, it loads up uplay , then launches the game with a black screen for about 10 seconds, and automatically exits. I have done this multiple times to get a temporary fix: repair the c++ redistributable in control panel and restart my laptop, then the game works but only in windowed mode (need to press alt+enter before game starts so it does not crash). But after i finish the game and restart my laptop, the problems start again and i need to repair the c++ redistributable in control panel again. I tried doing all the things in support page and updating all drivers but still the problem is there.

Hey masterelahee,

... Read more

Originally Posted by Sniccerrs
Update: its working now without me doing anything different

Hey Sniccerrs,

Sorry to hear you had this issue but it is great to hear this was resolved.

If you ever need us we are more than happy to help!

Hey guys,

If you are able to share that log we will be more than happy to take a look and try identify the route of this issue.

Originally Posted by SkyLick
I followed the steps to clean boot and launched RainbowSix_Vulkan.exe from the install directory. Uplay opens up and comes up with an internet connection error. I can either press retry or start in offline mode. Starting in offline mode comes up with the same error, and pressing retry brings me to the login details, which I then input, and the same error comes back up.

Thank you for this additional information.

For troubleshooting purposes would it be possible to try the above steps again once you have whitelisted RainbowSix_Vulkan.exe and Uplay in your antivirus?

Many thanks in advance, we will get to the bottom of this ... Read more

Originally Posted by SkyLick
I have, and the issue remains.

Thank you for trying that.

So there is no background applications running would it be possible to try a clean boot before locating RainbowSix_Vulkan.exe and then launching it with ... Read more

Hey guys,

Thank you for helping support another player when we can only support the forums in English.

It is always great to see players helping each other especially where we cannot

Hey guys,

Sorry to hear you have been having trouble with high ping whilst playing online.

The very first thing I would advise to try is these steps.

They should help with this but let me know if you have any trouble.

Originally Posted by Wistaro
Bonjour,

Le processeur n'est pas vraiment important ici, c'est plutôt le GPU.
Le jeu fonctionne sous les Intel Core i3, à condition d'avoir une carte graphique compatible.

Quel GPU (AMD, Nvidia....) ou GPU intégré (Intel HD) ton PC possède t-il?

Merci.

Great to see you helping others,

We may not be able to help support other languages via the forums but it is great to see the community helping!

Thank you

Hey zriL_,

Sorry to hear you have been having this issue, thank you for sending through your crash logs.

We have completed some updates since your last post, would it be possible to confirm if this still persists?

Hey guys,

having looked into this I have been able to reproduce this and it is working as intended, the intention is to help you improve on your lap times.

I will however forward your feedback on as this feedback is very valuable.

Originally Posted by YoungShot_
For summer 2020 pretty much all the records are Glitched/Hacked, its quite easy to tell all you have to do is add their ghost and see them either teleport around or finish in a time clearly slower than their stated record.

I know that the devs will be working to fix these glitches/hacks but in the meantime we should be able to report the players who are doing the Glitched/Hacked runs so that they can just be banned, but at the moment the report player button does nothing. Would be good to get the player reporting system setup so the leaderboards can be cleaned.

Another thing is that even if players are banned they could just make another account and come back and do it again, so a fix would be to make it so you have a standard...

Read more

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please open a ticket with us here.

Alternatively, if you'd like to translate your query we'd be happy to assist you here.

Originally Posted by RikY_007
i press backspace buthe rastart from the previous chekpoint why?

Originally Posted by Celiken
Because Backspace make you spawn at the last CP. If you wanna go back to the start, you need to press Delete.

Hey guys,

As Celiken correctly advised the reason for this is indeed that the backspace brings you back to the last checkpoint whilst the delete b... Read more

Originally Posted by Mxyzptlk_hawk
What is that dmg ? PVP look at the numbers i barley take his armour .

Decoy skill exploit or what ?after he throws his decoy skill i bearly take his armor , where i that dmg came from ? 1.3 mil armour

https://www.youtube.com/watch?v=xk4T...ature=youtu.be

... Read more