Ubi-WheelyDuck

Originally Posted by Ubi-WheelyDuck
Hey Ze-Rax,

Thank you for the additional information and the video.

Since I haven't been able to replicate this I am going to let the team know so they can take a further look.

I will let you know once I have a further update but thank you for bringing this to our attention!

Just a quick update to this.

The team have advised they are aware of this and are now investigating this.

We will update as and when we have updates

Originally Posted by Ze-Rax
Looking at it again, it is really inconsistent and I can't reproduce it on a new map in the editor. But in the map I linked in my originial post it still happens very consistently (At the transition between CP 1 & 2). It's the map that the video is showing. Just open that map in the editor, place the car in front of the ramp and drive slowly onto it, as I did in the video. It does not only happen when driving slowly over it, but it's easier to spot then.

Originally Posted by Ze-Rax
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Originally Posted by Professor.Tech
Hey bro. Its 23 Jul now. Is this error resolved?

Originally Posted by HujMund
Not for me...

I can confirm that this is still under investigation.

As soon as we have an update we will let you know I can assure you.

Originally Posted by mdf_tm
On block 5-1-4-5 and its dirt/ice/grass variants, there are four areas where items can 'snap' in a certain location and configuration. One of these areas does not work, as the following image shows in the bottom-right situation.


Item snapping on this location does work on the ground variant of the block.

Hey mdf_tm,

Thank you for your explanation and images.

Would it be possible to send us a link to a video also showing this. It will help us investigate what is happening. ... Read more

Originally Posted by PopsiclePrime
Uplay+ says it will include "The catalogue includes premium* game editions, additional content such as DLCs and expansions, and automatic inclusion in all early access and beta programs (where applicable)." For Division 2, Season 1, it included the Season 1 Pass. As of 5 minutes ago, I did not have access to the Season 2 Pass for Division 2. Is this an error?

Hey PopsiclePrime,

Sorry for the late response.

If you are still unable to access this please let us know as you should have access

Originally Posted by sasd605
hi i only wanna to know if i do the Elite skins glitch i will get ban?

Hey sasd605,

We would advise players not to use glitches and exploits. Our code of conduct will explain this in more detail.

Hey guys,

Sorry to hear you were having this trouble with your fps with Cherry trees

We have completed some updates since your last post, would it be possible to confirm if this still persists?

Originally Posted by XEffecTiveX
if anyone still has issues with this try disabling your ADBlocker worked for me

This is a really good suggestion XEffecTiveX.

Great to hear this worked for you!

Originally Posted by Vanco2505
All employees were activated, but then they all disappeared! What it is?

Hey Vanco2505,

Sorry to see you had this trouble.

When this happens it is possibly linked to a sync issue. To test this would it be possible to try restarting Uplay and Siege from scratch and let us know if this helps?

Originally Posted by ubipie57
I need a dev or someone from support rn he is holding the lobby rn i have his name an messages to prove he is holding it rn plzz help.

Hey ubipie57,

Sorry to hear that you experienced this.

If you have a video of this we would be very happy to take a look and investigate this for you.

For your convenience if you ever encounter this again you can also report a player in game, we take reports seriously!

Originally Posted by Ze-Rax
When driving on a ramp on some blocks the car might clip into the ground. It's very inconsistent but it seems to have to do with the angle of the ramp.
I experienced it with the Item 1-2-1 (Official small ramp item) on blocks 5-5-1-1 ("OpenTechRoadStraight", Straight platform road with gras on both sides) and 5-1-1-1 ("PlatformTechBase"). It seems to also depend on the absolute position and most likely also happens on other blocks.
It can happen in both directions, transition from block to ramp (car clips into ramp and jump up as seen in video below) and transition from ramp to block (car clips into the ground of the block and then jumps up after some time).

As I said it's, it's not really that consistent, but happens often enough a...

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Hey guys,

We have had an update from the team, they have been unable to reproduce this exact issue.

Would it be possible to link us a video showing this that the team can use to investigate?

Many thanks!

Originally Posted by dylanspy1234
I'm playing ranked and after operators were selected nothing is happening. I can leave the match and rejoin, nothing happens. I can even go into a quick play match. Tried restarting game, no effect. There is someone on the enemy team who is showing up on the leaderboard but is not showing up as being in the game

Hey dylanspy1234,

Sorry to hear you had this issue, can I ask what platform you are on?

Has this ever happened before in the past?

Originally Posted by Sneakers111
So we have been waiting in the operator select screen for over 1 hour on ranked. This because the other teams player had been trying to load in (with the sand timer Sybol) for ages. We cannot start prep faze and haven’t even started the the 1st round. We can’t leave as we will get a banned penalty for leaving and will lose MMR we should not have to wait over and hour for a guy to load witch isn’t our fault and can’t do anything about. The Ubisoft servers should pick this up and should have kicked the loading player by now. The people waiting are as following ( our team) nether king15, Twinso , Flat Jonny. We could have played 3 matches by now and would have gained MMR. This isn’t fair and shouldn’t be put in s position we’re we have to wait for age...

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Originally Posted by Taty44.
yeah when he finishes the match there is this message 'Please wait, synchronizing data'
the MMR issue started on The eighteenth of july and then the next day it happened again and I guess there was a maintenance a few days before that. it has never happened before the maintenance so this is the first time it happened

Hey Taty44.,

Thank you for the additional details.

Do you happen to have any exact times where this happened so our team can look at the individual incident?

Originally Posted by Ninjafreak99
Hey I just checked and no it’s still locked.

Hey Ninjafreak99,

I am afraid when it comes to PSN Trophy's we do not have control to unlock them for you. All I can suggest would be to try completing the requirements again, if that fails I would suggest contacting Sony.

Originally Posted by mondragon8183
Hello we have 3 ps4s in house and I cannot join the party of th either two players. This is third straight night. What can be the issue.

Hey mondragon8183,

Sorry to hear that you are having this trouble.

The first thing I would advise to try would be these steps for all 3 devices. You will only be able to set DMZ for one device... Read more

Hey guys,

Sorry to hear you are having this trouble with the records shown in your created clubs.

Since your last post we have completed many updates to the game, would it be possible to let us know if this issue persists?

If so would it be possible to link us a video showing us so that we can investigate this in greater detail?

Originally Posted by Dabbas.
you might have "Mouse Acceleration" turned on by default, you can turn it off but downloading your mouse software.

This is great feedback and may well help someone else who has this trouble Dabbas.

In this case however Updating the drivers for the players mouse was the solution

Originally Posted by ubipie57
I got diamond grim sky on xbox one. My account was never banned or anything. I just want my charm just got a new xbox an got my account back.

Hey ubipie57, sorry to hear you didn't receive your charm.

In this case I would advise to raise a ... Read more