Ubi-WheelyDuck

Originally Posted by angryblkgorilla
Today I completed article 5 and I haven't received the skin. Please help. I've done 11/11 missions and have them all at three stars
My username is angryblkgorilla

Hey angryblkgorilla

This skin is only for IQ and her AUG, if you are unable to use this skin please ... Read more

Originally Posted by Mxyzptlk_hawk
Crafted mine today

That is great to hear Mxyzptlk_hawk.

Just let us know if there is anything we can help with

Originally Posted by ENJOLRA5
YAY! Thank you! Getting this bug fixed will go a long way to help address the hate agains skill builds in pub legendary matchmaking. I get sick of them trying to kick skill builds from the group because they "don't do any damage". Will be nice to have the fix in place so they can see the actual numbers in damage we do rather than anecdotal evidence.

Your welcome,

We are still looking in to this but it is great to hear your passion!

We will be sure to update you when we have news.

Originally Posted by MrSayi
solved, feel free to close the thread

Hey MrSayi,

It is great to hear you found a solution for this. If you did anything specific it would be great to hear as it may help others?

Originally Posted by MartinMetry
Just bought Rainbow six seige from epic games and it says "an epic games service is unavailable at the moment when i try to log in."

Hey MartinMetry

Is the error you are receiving from Uplay or the Epic Games Launcher?

Can you provide a screenshot of the exact error you receive?

Originally Posted by oZ.Kenoobi
Hello all,

I have discovered a game breaking glitch. This is an exploit which gives a enormous advantage. I just discovered this today and I am making a video to showcase this to the right people to get it fixed but I don't know who that would be. I know about r6fix but that would just make this exploit public and I don't think that's a good idea. This exploit is not unlike the clash/invisible IQ exploits but applies to a flurry of operators and would break many metas.

Please let me know who this is safe to share with, if anyone knows. I'm looking specifically for someone who works for ubisoft who can quickly get the right people on it.

Thank you all....

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Originally Posted by Exq..
Hey guys!

I had purchased an account and later on some in game skins to compliment my guns but I stopped playing Rainbow Six: Siege for around 2 - 3 weeks. Few days ago, I thought i'd play since I haven't played for a while and I'm greeted with a permanent ban for "Multiple Cheating Offenses"!!! I was shocked considering the only thing I run in the background of my computer is a discord call, so this was very out of the ordinary for me. I went to Ubisoft support and they fail to even acknowledge my ticket saying its in "progess" for the last 10 days. I tried tweeting and dm'ing Ubisoft Support my ticket number but there was no luck. I hopefully think that I can get an answer from this fourm and maybe get my case a reply too?? An appeal for a ...

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Originally Posted by HaKToRi
Hello dear official, I opened a case exactly 7 days ago and I have been waiting for this case to be resolved for 7 days. I love playing the R6 game and I am not playing another game. How many days does a Case result in an average?
I work in a similar job. I play R6 in my spare time and I feel like it is squeezing you right now but I really couldn't find anything else to do in my spare time.

case number 12216058

Hey HaKToRi,

Sorry for the delayed response, I can see that your case is wit... Read more

Originally Posted by Swoosh.N
Hello.
Guys this is the third time i keep disconnecting from my R6 Siege ranked match and literaly can't reconnect because of "Connection Failure" error.
Right now I am banned for a day from playing ranked and unranked matches and also 50% renown loss.
And from what I know, the next time I get banned it's going to be for a week.
Please unban me and make a fix for this BIG issue.

Hey Swoosh.N,

Sorry to hear you have been having trouble with disconnections in game, would it be possible to try ... Read more

Originally Posted by Shineeeeeuh
HTML Code:

[Win32] CmdLine="C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/games/Trackmania/Trackmania.exe"
[Sys]  BuildInfo   : date=2020-07-01_13_23 Svn=105768 GameVersion=3.3.0
[Sys]  Defines     : TrackmaniaStandalone .
[Sys]  Shaders     : Svn=105 688, Git=0
[Sys] Minimum app. @ = 0x0000000000010000
[Sys] Maximum app. @ = 0x000007FFFFFEFFFF
[Sys] Base app. @    = 0x000000013F180000
[Net] SSL version=OpenSSL 1.0.2q  20 Nov 2018 (OpenSSL 1.0.2q  20 Nov 2018)
[Net] HTTP: curl_version=7.62.0(7.62.0), ssl_version=OpenSSL/1.0.2q, ares_version=. features: 20029C
[Net] UbiServices enabled
[Net] UbiServices applicationId=86263886-327a-4328-ac69-527f0d20a237 build=202007011323 version=Full sku=PC-WW
[Net] UbiService...

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Originally Posted by jmasthaboss
I've been having the same issue, I tried the firmware update but it didn't fix the issue. I've noticed it only happens with the xbox headset adapter, not if the headset is plugged in the controller directly, but this means I can't hear game sounds so it's a trade off.

Hey jmasthaboss,

Following updating the firmware are you able to gain access to all headset adapter abilities on any other game?

Originally Posted by sundrops
hello ubisoft

i just got my laptop back from official service center, and suddenly when i want updating my R6S i got banned for cheating.

can i have the proof of me cheating or etc, because to be honest im not that good with the fps or r6 game. u can check my K/D/A or aim percentage or etc.
and i never play ranked too, just having fun with my close friend each night!

i already join ubisoft for 7 year! i never cheat or have problem once, and suddenly i got banned permanent without any good reason ( my laptop is in MSI service center for more than 50 days because of the fan issue and overheating) so how i can got banned when i didnt even have access to my laptop!

please check this again, and show me the...

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Hey guys.

Sorry to hear your problems persist.

The next thing I would advise to try would be the port forwarding and DMZ steps in this support article.

This should help to connect.

Originally Posted by Sikaroope
It was problem with F-Secure and added the path for Trackmania to F-Secure settings.

Hey Sikaroope,

Great to hear you were able to find a solution to this, sharing what worked may well help others too!

Originally Posted by Wistaro
Hi,

try to disable your antivirus and your firewall.

It should works ...

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Originally Posted by snq.
I can play in both modes, the bug is that is seems to want to change the setting to borderless window instead of real fullscreen.
While playing there's no problem in either mode, but I usually have TM running in the background for a couple of quick laps every now and then while working. And having TM running in a fullscreen window behind my other windows is kind of distracting
With real fullscreen mode the window gets minimized when I alt-tab back to work. Real fullscreen works most of the time but after 3 or 4 alt-tabs it switches to borderless window for some reason....

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Originally Posted by Whitestar127
On my Steam those options have always been unticked/unchecked, so no this doesn't help for me unfortunately.

Hey Whitestar127

Sorry to hear this.

We have completed some updates on the game since your last message, would it be possible to confirm if this issue still persists?

If it does would you be able to provide a reference for your controller (if not an official ps4 controller) to help us investigate further?

Originally Posted by EnPro23
Thank you. Hopefully it gets sorted and we can see peoples true rank when they don't have a script or mouse helping them. Will be good to have a level playing field

Thank you for helping highlight this to us even further.

If ever there is anything else we can help with we are always happy to assist.

Hey guys.

Sorry to hear you had this problem, it is great to see that this has now been resolved.

Please let us know if you have any further trouble.

Hey guys,

Great to see this was resolved for some of you and also great to see you sharing your methods.

We have completed some updates since your last post, would it be possible to confirm if this still persists?

Originally Posted by FreakingAwes0me
This is still an issue for me after trying those steps sadly Really frustrating

I am sorry to hear you are having trouble connecting to the Ubisoft Club.

To try and resolve the issue, complete the following ... Read more