Ubi-WheelyDuck

Originally Posted by ubipie57
I need a dev or someone from support rn he is holding the lobby rn i have his name an messages to prove he is holding it rn plzz help.

Hey ubipie57,

Sorry to hear that you experienced this.

If you have a video of this we would be very happy to take a look and investigate this for you.

For your convenience if you ever encounter this again you can also report a player in game, we take reports seriously!

Originally Posted by Ze-Rax
When driving on a ramp on some blocks the car might clip into the ground. It's very inconsistent but it seems to have to do with the angle of the ramp.
I experienced it with the Item 1-2-1 (Official small ramp item) on blocks 5-5-1-1 ("OpenTechRoadStraight", Straight platform road with gras on both sides) and 5-1-1-1 ("PlatformTechBase"). It seems to also depend on the absolute position and most likely also happens on other blocks.
It can happen in both directions, transition from block to ramp (car clips into ramp and jump up as seen in video below) and transition from ramp to block (car clips into the ground of the block and then jumps up after some time).

As I said it's, it's not really that consistent, but happens often enough a...

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Hey guys,

We have had an update from the team, they have been unable to reproduce this exact issue.

Would it be possible to link us a video showing this that the team can use to investigate?

Many thanks!

Originally Posted by dylanspy1234
I'm playing ranked and after operators were selected nothing is happening. I can leave the match and rejoin, nothing happens. I can even go into a quick play match. Tried restarting game, no effect. There is someone on the enemy team who is showing up on the leaderboard but is not showing up as being in the game

Hey dylanspy1234,

Sorry to hear you had this issue, can I ask what platform you are on?

Has this ever happened before in the past?

Originally Posted by Sneakers111
So we have been waiting in the operator select screen for over 1 hour on ranked. This because the other teams player had been trying to load in (with the sand timer Sybol) for ages. We cannot start prep faze and haven’t even started the the 1st round. We can’t leave as we will get a banned penalty for leaving and will lose MMR we should not have to wait over and hour for a guy to load witch isn’t our fault and can’t do anything about. The Ubisoft servers should pick this up and should have kicked the loading player by now. The people waiting are as following ( our team) nether king15, Twinso , Flat Jonny. We could have played 3 matches by now and would have gained MMR. This isn’t fair and shouldn’t be put in s position we’re we have to wait for age...

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Originally Posted by Taty44.
yeah when he finishes the match there is this message 'Please wait, synchronizing data'
the MMR issue started on The eighteenth of july and then the next day it happened again and I guess there was a maintenance a few days before that. it has never happened before the maintenance so this is the first time it happened

Hey Taty44.,

Thank you for the additional details.

Do you happen to have any exact times where this happened so our team can look at the individual incident?

Originally Posted by Ninjafreak99
Hey I just checked and no it’s still locked.

Hey Ninjafreak99,

I am afraid when it comes to PSN Trophy's we do not have control to unlock them for you. All I can suggest would be to try completing the requirements again, if that fails I would suggest contacting Sony.

Originally Posted by mondragon8183
Hello we have 3 ps4s in house and I cannot join the party of th either two players. This is third straight night. What can be the issue.

Hey mondragon8183,

Sorry to hear that you are having this trouble.

The first thing I would advise to try would be these steps for all 3 devices. You will only be able to set DMZ for one device... Read more

Hey guys,

Sorry to hear you are having this trouble with the records shown in your created clubs.

Since your last post we have completed many updates to the game, would it be possible to let us know if this issue persists?

If so would it be possible to link us a video showing us so that we can investigate this in greater detail?

Originally Posted by Dabbas.
you might have "Mouse Acceleration" turned on by default, you can turn it off but downloading your mouse software.

This is great feedback and may well help someone else who has this trouble Dabbas.

In this case however Updating the drivers for the players mouse was the solution

Originally Posted by ubipie57
I got diamond grim sky on xbox one. My account was never banned or anything. I just want my charm just got a new xbox an got my account back.

Hey ubipie57, sorry to hear you didn't receive your charm.

In this case I would advise to raise a ... Read more

Originally Posted by Razryslek
As the title says it seems that my game also occurs from 30 minutes to 2 hours (in the middle of match) to crash.

I've tried reinstalling and checking for new drivers or reverting.

GPU: Sapphire Radeon R9 Fury
CPU: Intel Xeon w3680
Motherboard: x58 sli ftw3

Hey Razryslek,

Sorry to see you have been experiencing this.

Is this something new that is happening, when did it start?

Would it be possible to try ... Read more

Originally Posted by masterelahee
I tried running into a claen boot and found the problem in my msconfig, my vmware nat adapter was the issue. After unchecking the service, it works perfectly

This is fantastic to hear!

Although I would have been happy to continue troubleshooting it is even better than you found a solution to allow you more game time

Thank you for sharing your solution, it may help others too!

Thank you for trying that.

I think in this case it may be best if we can see your system files.

Once you have obtained these files if you could open a ticket and attach them to the ticket we will be able to in... Read more

Originally Posted by Loaf_dog
I've been dealing with this for 2 weeks now and nothing has changed. Everything in the system is the same with my friends but i keep crashing and they are not. I have no idea why this is happening and i am asking if any one is dealing with the same problem and can you share what fixed it for you? Thanks in advance.

Hey Loaf_dog

Sorry to hear you have been having trouble with the game crashing and freezing. Is your game crashing at any particular point?

Based on what you advised I would recommend trying ... Read more

Originally Posted by angryblkgorilla
What should I put this ticket under?
Thanks

If you raise the ticket and just explain that you have no access to this skin.

Once your case is created it would also be useful if you could send us a video showing what you see in game

Hey guys

Would it be possible to send us your crash logs. you can do this by raising a ticket if you would prefer.

This will help us investigate the route of this issue

Hey guys,

It is excellent to see this is now resolved for you.

If at any point in the future we can help further just let us know.

Originally Posted by MikorSodroczki
Aand it's fixed. Rock stable. Hats off and kudos to the devs!

Great to hear this is now resolved for you.

Thank you for your patience and support in helping us get this sorted. The detail you provided in each post really was useful.

If we can ever help in the future just let us know.

Originally Posted by AverY FooX
Bonjour. Depuis plusieurs jour une carte d'un ami à des problème de visuel. Sur une autre de ces map rebelotte encore des bug graphique. Il a beau calculé les ombres en très élevé et c'est toujours pareil. Quand de mon coté je les calculs les bugs disparaissent.

Mes caracteristiques de jeux :
Préréglage : Rapide
Shaders : Bas
Ombres : Minimum
Texture : Elevée
Plein ecran fenétré
Anticrénelage : MSAA 4x
Différé : FXAA
Filtrage texture : Anisotrop 8x
Reflexion vehicules : Bas
Bloom : Moyen

Et voici les siens :
Préréglage : Aucun
Shaders : Bas
Ombres : Minimum
Texture : Elevée
Plein ecran fenétré
Anticrénelage : Direct
Différé : FXAA
Filtr...

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