Ubi-WheelyDuck

Originally Posted by Shifterdome
Hey Ubi-Karl,

I tried that and in both (ambient occlusion: on/off) the issue persists.

I am afraid I believe this is down to your system not meeting the minimum requirements that the game needs in order to be able to run.

The last thing I can advise to do is to try running the game following a clean boot, this is purely to ensure there is nothing in the background taking valuable resource ...

Originally Posted by eSports-Felicia
I was getting disconnected constantly from my ranked match and it suspended me because it disconnected me

Hey eSports-Felicia,

Sorry to hear you have been experiencing disconnections in ranked.

-Are you noticing your ping going up and down?
-Do you get disconnected when not in ranked?

The first thing I would advise would be to follow the steps in this support article... Read more

Hey Sambemosi,

Thank you for all the detail you have provided.

This has been reported to our team for investigation

Originally Posted by Trxitor
I have had this happen now to all 3 of my accounts.. Nothing is really working and anything would help.
This happened just after I took a 30 minute break and came back and now I can't even get onto siege at all.

Hey Trxitor,

Sorry to hear that you are having this issue.

To help us understand why this is happening, would it be possible to send us your system specification?

Originally Posted by dibyadey29
my rainbow six siege works fine when i launch it, but when i start a match it freezes at the loading screen and then crashes.

My Pc Specs:

Intel pentium G630

6 gb Ram

R7 240 2GB OC

i think it maybe i am below minimum requirement

If i buy a intel i5 3470 can it be fixed ??

...

Read more

Originally Posted by HelloMyNameIsAK
i specifically downloaded uplay to get r6 on my pc and what ever else I came across that seemed fun so far i just have seige and the test server. now in the installed section it showed they were installed but their icon showed up in a darker shade than usual and i try clicking on them to play them and it didn't work they also don't show up in the my games section and when i try to play them threw there desktop shortcuts i need a key BUT THEY DON'T SHOW UP IN THE MY GAMES SECTION SO I CANT GET A KEY FOR THEM AND WHEN YOU TRY AND GRAB A KEY THROUGH ACCOUNT INFO THEY DON'T SHOW UP THERE EITHER SO WHAT AM I SUPPOSED TO DO?!?!?!?!

Hey HelloMyNameIsAK,
... Read more

Originally Posted by YouKyi.FruitZ
Hey, everybody.

I've recently overcloacked my graphic card, so far everything is fine, I'm doing my tests quietly, on my benchmarks, I'm looking at the stability etc..., everything is ok.
BUT, except on R6.
When I launch my game in DX11, that is to say in normal, everything is ok, no problem at all.
When I launch it in Vulkan, it's another story. I launch the benchmark of R6 to make my tests, great classic then. I have absolutely no problem during the benchmark.
The benchmark finishes normally, and that's when the problem occurs..., my pc freezes totally, as if it was totally saturated, nothing answers anymore, and my game crashes.
I don't understand where the problem comes from, since it doesn't work at a...

Read more

Hey guys,

Sorry to hear you are having this trouble.

As per our Vulcan article would it be possible to try reducing your texture quality to see if there is an improvement in performance?

Originally Posted by venturini..
My game iniciates with 8 or 9 fps, after a long time i got to the settings and saw that my GTX1660 wasnt being recognized, i tried to uninstall and repair the archives but it doesnt work

sorry for the english, im from brazil

Originally Posted by BlackPhoeniX..
Did you try to reinstall your graphic card drivers?
I think your game is working with your CPU and gtx 1660 don't work with game or don't recognize the R6s as a game....

Read more

Originally Posted by lavontiks
hello firstly i apologize for my bad english i bought rainbow six siage deluxe editation 7 days ago but when downloading the game it was showing deluxe not deluxe but what should i do

Hey lavontiks,

I can confirm you indeed have the deluxe version, it may just be during installation you are seeing the base game installing where the additional features of deluxe installed separately.

Originally Posted by Strohclown.
i dont understand the 4. and the 6. point. Where am i suposed to install the game, pls help

Hey there,

To clarify these points you will need to move the files to the new folder you created.

Steps on how to run a game as administrator can be found ... Read more

Originally Posted by ComicsGuy1966
Intel CORE I5 9400f
Geforce GTX 1660 super 6gb
16gb 2666
1- UNINSTALL THE NVIDIA DRIVER COMPLETELY
2- UPDATE DE GPU DRIVER in WINDOWS 10 CONTROL PANNEL/DEVICE MANAGER OR format system and REINSTALL WINDOWS 10.
2- THE WINDOWS 10 DRIVER FOR THE GPU SOLVED IT ONCE AND FOR ALL.
3- The problema was the drivers downloaded from NVidia's site só DO NOT INSTALL GPU DRIVER FROM NVIDIA 'S SITE use Windows 10 driver.

Hey ComicsGuy1966,

It is great to hear you were able to find a solution. We would however always recommend ensure your graphics drivers are up to date using Nvidia or AMD, as well as this we would always r... Read more

Originally Posted by Rough.Baguette
I tried all of it and none of it worked. I mentioned above in this thread about my CPU and GPU usage.

Thanks for the reply!

Thank you for your additional response.

I think in this instance it would be beneficial if you could send us your System files.

This will allo... Read more

Hey guys,

Sorry to hear you are having this issue.

The first thing I would advise to do would be to follow these steps.

What this should do is configure your network and allow the game to run online.

Please let us know however if the problem persists as we ant to get you up and running

Originally Posted by Percy_JW
Sound is on Max, but i cannot click on activate sound. I already tried to verify the game files but that didn't change anything.

Originally Posted by Iraleyn
Take a look at this thread :
...

Read more

Originally Posted by qqruza_
Same problem here, game sometimes just randomly throws me to main menu.
To the questions above:
1) No, just to menu.
2) None
3) Yes, although there is no message like when you really abandon the match with offer to join it. Just pressing the play button gets me back to the left match.
4) Since last update, I think.
5) Like what? I didn't change anything neither in game or in my PC.

Some people I asked in game chat also wrote they have same problem.

Hey qqruza_,

Sorry to hear you are also having this trouble, thank you for answering the questions we previously asked.

Based on what you have advi... Read more

Originally Posted by CptSteven.
Hello, I've been encountering a big problem ( that I've never had before) with my gameplay in r6s for almost a month, I tried to solve it but nothing worked; the problem consists in a persistent and annoying lag while playing the game, it causes like a slow-motion movement and it's almost impossible to play with that, that also made my game crash three times (in ranked), making me losing ranked matches. I thought it was a connection problem, because sometimes when I have this lag the connection sign appears on the top-right side of my screen, but my ping was normal; I also verified all game files but with no success. This lag makes the game unplayable and I don't like it at all. I hope you can help me. Take care....

Read more

Hey guys,

Sorry to hear you had this issue and for the delayed response.

I have just tried it on my side and was able to get it to work by binding the key to #'' from the main menu.

Would it be possible to give this a try and let me know if the problem persists?

Originally Posted by cookee.
Hey, there is no need to post here and try to help me anymore, I did a reset on my computer and that was able to clear out all the unwanted space that I had. Thanks for helping me.

This is great to hear cookee.

If you ever need us in the future you know where we are

Originally Posted by PigVomit.
Verifying the game files through the Uplay launcher totally fixed this for me.

Hey PigVomit.

It is great to hear that verifying your game files helped resolve this for you.

Just let us know if you ever need support in the future