Ubi-WheelyDuck

Hey B0R1S69

Sorry to hear you are having this issue, can I just check that you have tried logging back into Uplay since the purchase?

Is there more than 1 Uplay account linked to your device?

Originally Posted by TeamPenD213
Please help im desperate now, all i want is to get this fixed

Hey TeamPenD213

Sorry to hear you are having this issue, it is a known one.

Would it be possible to try these steps and let me know if you have any trouble?

Originally Posted by Seraphieru
So Basically i bought Rainbow Six Siege on Epic Store but right after starting up this PI-UBI-02: 101003 type of error shows up in lower corner, and when i try to launch game it tells me to activate code. Of course i dont have code cause i already bought it on Epic platform, What should i do when nothing helps ?

Hey Seraphieru,

Sorry to hear that you are having this trouble.

Can I just check that when you try to launch the game that you are also logged into UPlay?

Have you ever had another Uplay account on your device?

Originally Posted by ITusksI
I bought the full game but the actual game did not downloaded. I only got the Test Servers
[IMG]file:///C:/Users/sisa_/Pictures/Camera%20Roll/kyrva.PNG[/IMG]

Hey ITusksI

Sorry to hear about this, I was unable to view the picture I am afraid would it be possible to try re sending this or a link to a video of what you see?

Originally Posted by DEATHGUN6543
I have all the situations completed and it says 100% but i canr get the blacker than black reward

Hey DEATHGUN6543,

If the steps previously mentioned have not helped I would advise creating a support ticket exactly as U... Read more

Originally Posted by Mettros.
was in a game just playing a random quick match had just got on the game and boom play a couple of games and now im permantley banned for cheating and i didnt

Hey Mettros.

As advised if you could contact us directly if you wish to make an appeal we will happily take a look

Hi guys,

Thank you all or you very detailed explanations.

It would be interesting for us to see your system files, we can use these to have a good look and see what is happening. Would it be possible to send us those as we will be happy to look

Originally Posted by Fritzyy.
Ye, thanks for the reply. The problem is I don't even know what I did to let BE saying me cheating. Ubisoft Support told me to contact BE support for this ban lift. But BE never gives me a reply. I understand you can't share more info on my game data but what the hell this is. This is my only account and played for a lot of time. I also don't know how the team investigate because all I did was just one casual game 20 days ago.

The only thing I can advise would be to ... Read more

Originally Posted by sghirian
So, I lost a total of 273 mmr points after losing a single match. From 3075 to 2802 mmr.
Why?

On Ps4.
Tonight Matches history: 1 defeat, 1 win, 1 win (at this point I was at 3075), 1 defeat (here I am at 2802)

Obviously no rollback has occurred.
I add that I was playing with other 4 friends and one of them has experienced my same problem. Nothing the other 3.
I played with them every 4 matches I'm talking about.

Thank you for your reply

Hey sghirian,

Thank you for translating.

What you have described sounds like it was indeed as a result of a rollback. This can happen at any t... Read more

Originally Posted by BlackPhoeniX..
Ofc I can share, I opened a new case to be up to date my issue in Ubisoft Support. Now It's still same for me, nothing changed. Maybe We should try to contact Azure Support too? What do you think?

Hey BlackPhoeniX..,

I can see your ticket is in the correct hands and there will be a response to this soon.

Thank you for your patience!

Originally Posted by Bicoloredark
Can confirm nearly 2 years later they still don't have an ETA on the fix..

Hey Bicoloredark,

If you are able to follow the steps above we are happy to take a look!

Originally Posted by Ubi-WheelyDuck
Hey Ze-Rax,

Thank you for the additional information and the video.

Since I haven't been able to replicate this I am going to let the team know so they can take a further look.

I will let you know once I have a further update but thank you for bringing this to our attention!

Just a quick update to this.

The team have advised they are aware of this and are now investigating this.

We will update as and when we have updates

Originally Posted by Ze-Rax
Looking at it again, it is really inconsistent and I can't reproduce it on a new map in the editor. But in the map I linked in my originial post it still happens very consistently (At the transition between CP 1 & 2). It's the map that the video is showing. Just open that map in the editor, place the car in front of the ramp and drive slowly onto it, as I did in the video. It does not only happen when driving slowly over it, but it's easier to spot then.

Originally Posted by Ze-Rax
...

Read more

Originally Posted by Professor.Tech
Hey bro. Its 23 Jul now. Is this error resolved?

Originally Posted by HujMund
Not for me...

I can confirm that this is still under investigation.

As soon as we have an update we will let you know I can assure you.

Originally Posted by mdf_tm
On block 5-1-4-5 and its dirt/ice/grass variants, there are four areas where items can 'snap' in a certain location and configuration. One of these areas does not work, as the following image shows in the bottom-right situation.


Item snapping on this location does work on the ground variant of the block.

Hey mdf_tm,

Thank you for your explanation and images.

Would it be possible to send us a link to a video also showing this. It will help us investigate what is happening. ... Read more

Originally Posted by PopsiclePrime
Uplay+ says it will include "The catalogue includes premium* game editions, additional content such as DLCs and expansions, and automatic inclusion in all early access and beta programs (where applicable)." For Division 2, Season 1, it included the Season 1 Pass. As of 5 minutes ago, I did not have access to the Season 2 Pass for Division 2. Is this an error?

Hey PopsiclePrime,

Sorry for the late response.

If you are still unable to access this please let us know as you should have access

Originally Posted by sasd605
hi i only wanna to know if i do the Elite skins glitch i will get ban?

Hey sasd605,

We would advise players not to use glitches and exploits. Our code of conduct will explain this in more detail.

Hey guys,

Sorry to hear you were having this trouble with your fps with Cherry trees

We have completed some updates since your last post, would it be possible to confirm if this still persists?

Originally Posted by XEffecTiveX
if anyone still has issues with this try disabling your ADBlocker worked for me

This is a really good suggestion XEffecTiveX.

Great to hear this worked for you!

Originally Posted by Vanco2505
All employees were activated, but then they all disappeared! What it is?

Hey Vanco2505,

Sorry to see you had this trouble.

When this happens it is possibly linked to a sync issue. To test this would it be possible to try restarting Uplay and Siege from scratch and let us know if this helps?