Ubi-WheelyDuck

Originally Posted by goon.hoon
Hi,

I have been trying to figure this one for the past few days. My replays currently show no shadows although all settings is set to the highest settings. This is how the replays look now vs. before:

Any idea why? Is the graphics settings cached somewhere?


Specs:

Intel(R) Core(TM) i5-9300H, 8GB Ram, GeForce GTX 1650



Thanks!

Hey there,

This is interesting, can I check if anything changed with your settings or setup between both screenshots?

Originally Posted by clem_rpg
So this game have an apparent memory leak (that actualy lead to me being forced to reboot the game every hour else everything crash, even the PC itself sometimes)

The memory leak occure especialy online and when maps change a lot.
if you play offline (solo / editor) it's fine, no leak. if you play online on the very same map (without podium/map reload) for 3h you see memory going up very slowly (especialy as more people join/leave server) but overall it's managable.
But if you play, on a server with a decent amount of players and where map change every 5 - 10min (so most online servers), it goes up pretty quick and pretty badely too.

This TM only needs about 2.5 - 3GB of RAM to run itself no matters what you do.
Wi...

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Originally Posted by Kulerrro
Cool, cool...what about the others? Should we create new threads to be seen? We are waiting 3 weeks already...

I would advise, to prevent this becoming unmanageable, if anyone else still waiting could create a support ticket or contact us on social media.

We can then look at th... Read more

Originally Posted by adool9791
Hi, I am having a problem with a game that is being pulled out constantly and I get a warning and I cannot play

Hey adool9791,

Sorry to hear you are having trouble with getting kicked from the game.

Is the game crashing completely to the desktop or are you losing connection and game still running?

Originally Posted by Zekapaugordin.
when I'm playing, do nothing in the preparation stages or in the action or ping goes up out of nowhere and the game hangs for about 6 seconds how can I solve it? (obs the internet is stable all the time).

Sorry to hear you are experiencing this issue.

I understand your network is stable but I would suggest tying the steps in the steps in ... Read more

Originally Posted by miller4me
it will keep happening until i restart the game and i am using HARPOON RGB Gaming Mouse from corsair.

Thank you for clarifying.

When you restart the game are you able to replicate it again or will it be completely spontaneous?

Originally Posted by FetterBruder
So... sarcasm is dead, I guess.
There is absolutely no understanding for this. Hasn't been for the last 6 months.

Apologies for missing that.

Thank you for your continued patience

Originally Posted by Goustan59
Hello there,

Is that possible to unlock the success of Floating city for me ?

Here s the link to the screenshot of my Great Eastern

Thanks by advance

https://drive.google.com/file/d/1c9y...ew?usp=sharing

Hey there,

We will be happy to help.

Would it be possible to provide a screenshot of your club challenges? ... Read more

Originally Posted by sinny1
k, verifying files came back again. i didnt have this problem before i think the last 2 updates or patches.....so now using Bitdefender Internet Security free trial so far it has been 2 weeks, have not been asked to verify files yet. I will post back later.

Thank you for your update.

Sharing your experience is really likely to help someone else with this issue so thank you

Originally Posted by miller4me
Sometimes it will happen again and sometimes it will stop and wont happen again for a few games

Thank you for clarifying.

I am not sure how linked this will be but do you experience this while using a different keyboard?

Hi guys,

Sorry to hear this.

Would it be possible to provide a picture so we can see exactly what has happened? We can then get clarification on whether this is intended or needs troubleshooting

Originally Posted by RUSSO.TOXIC
There is an error in the game camera when the game starts, if you leave the game to fix it, the players cancel the game and you get a 24 hour ban!

please fix this and remove the ban from my account!

Hi RUSSO.TOXIC,

I am afraid we do not have the ability to remove a temporary ban

Would it be possible to link us a video showing the camera trouble you encountered? We would be more than happy to investigate this.

Originally Posted by J0dgers
I recently was playing a round of Ranked where I was DDoSed for going Oryx as one of the OPFOR was a Montagne main. As a result I was banned for 30 minutes and deranked back to Copper 1, where I had spent ages trying to avoid and get out of as now I cannot play Ranked with my friends, I do not know who did it but I do have the 5 usernames of the people who might have done it.

Hi J0dgers!

We are dedicated to ensuring a positive gaming experience and maintaining the integrity of the game.

If you encounter a player you suspect of effecting the connection, please do report them to us.

For reporting players, the best way to ... Read more

Originally Posted by aayushdhakal96
I play on xbox one east asia is the closest server and i cannot find any match for wait like 32 min.

Hey there,

Sorry to hear you had trouble finding a game.

Would it be possible to try these steps?

What they will ... Read more

Originally Posted by Zekapaugordin.
quando estou jogando, do nada nas fases de preparação ou na de ação mesmo o ping sobe do nada e o jogo trava por uns 6 segundos como posso resolver ?(obs a internet esta estável todo o tempo).

Thanks for getting in contact, however our team are only able to offer support on these forums in English, French and German at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please ... Read more

You are welcome.

In the mean time if there is anything we can help with just let us know

Hi guys,

Sorry to hear of the issue's you have been encountering, thank you for highlighting them in such detail.

To help the investigation on these would it be possible to link us some video's showing these issues that the team can use?

Many thanks in advance

Originally Posted by NahirGalarza.
I can see them now, they are added !!

Thank you so much for fixing it for me!

You are more than welcome.

Have a great day!

Originally Posted by NahirGalarza.
So, the main thread is closed and I still haven't received the charms and I don't know if I still have to wait or something , it has been almost 2 weeks and nothing. Luckily I have taken screenshots of both in that opportunity so here they are:

Username: NahirGalarza.
Missing charm(s): Gwangbokjeol(Glittered Hibiscus), Lahori Gate(Indian Peafowl)
Platform: PC
Screenshots: ...

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Originally Posted by Asyd___
I bought the battle pass, and then took a break from the game when I returned I lost my nook bundle which is given to you after purchasing the battle pass.

Hey,

Can you please ... Read more