UbiExcellent

UbiExcellent



13 Nov

Comment
    UbiExcellent on Support Forums - Thread - Direct

@ashtg133 Hey everyone! We haven't received any reports about this issue before. Would any of you be able to send over a video of this happening, so I can get that over to our teams to be evaluated further please?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@ashtg133 Hey everyone! We haven't received any reports about this issue before. Would any of you be able to send over a video of this happening, so I can get that over to our teams to be evaluated further please?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@ashtg133 Hey everyone! We haven't received any reports about this issue before. Would any of you be able to send over a video of this happening, so I can get that over to our teams to be evaluated further please?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@errza Greetings! I'm sorry to hear about this issue you encountered, errza. Can you send over a screenshot showing that you have two copies of this armor in you inventory please?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@errza Greetings! I'm sorry to hear about this issue you encountered, errza. Can you send over a screenshot showing that you have two copies of this armor in you inventory please?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@errza Greetings! I'm sorry to hear about this issue you encountered, errza. Can you send over a screenshot showing that you have two copies of this armor in you inventory please?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@dreadnebon Hello! Would you be able to send over a short video clip showing which mission you're stuck on please? I'd like to forward this to our investigating teams if possible, so we can work on getting this fixed.

Comment
    UbiExcellent on Support Forums - Thread - Direct

@lm0101998 Hi LM0101998 and Willmcmahon100! I'm very sorry to hear about this bug you've both encountered. Have either of you tried to reload your save to see if that resolves this issue?

Comment
    UbiExcellent on Support Forums - Thread - Direct

@lm0101998 Hi LM0101998 and Willmcmahon100! I'm very sorry to hear about this bug you've both encountered. Have either of you tried to reload your save to see if that resolves this issue?


03 Nov

Comment
    UbiExcellent on Support Forums - Thread - Direct
Hi Trode-_-! I appreciate you posting your PC specs here. It looks like your CPU might be slightly lower than what's required to play Assassin's Creed Valhalla on a low preset. For a full list of what's recommended, please check out this article.

02 Nov

Comment
    UbiExcellent on Support Forums - Thread - Direct
Thank you kindly! I can confirm that your support ticket is with the correct team to be reviewed further. However, we're experiencing an increase in contact volumes at the moment, so it may take slightly longer than normally for our teams to reply to you. My deepest apologies for the continued wait.
Comment
    UbiExcellent on Support Forums - Thread - Direct
Hi Ciaossu-! You are correct; players that receive Assassin's Creed Valhalla through the AMD promotion will receive the Standard Edition. If you're interested in upgrading your version to the Ultimate Edition, you'll want to purchase the Ultimate Edition on the Ubisoft Store page or on Ubisoft Connect using the same Ubisoft account that has already redeemed the AMD promotion.
Comment
    UbiExcellent on Support Forums - Thread - Direct
I'm very sorry for any disappointment caused, but I appreciate you being so understanding, cap.cla.
Comment
    UbiExcellent on Support Forums - Thread - Direct
Hello OcularLux! I'm so glad to hear that you're excited to play Assassin's Creed Valhalla once it comes out and I am pleased to welcome you to the forums. For this particular query, I'd recommend getting in touch with your region's Commerce Team, since Store availability isn't something we have much control over. You can contact them here!
Comment
    UbiExcellent on Support Forums - Thread - Direct
Hi Huipiex! Thanks for reaching out to us with this question and welcome to the forums. As of right now, widescreen support has been confirmed and can be seen under 'System Requirements'. For more information on if 32:9 ultra wide screens are supported, please continue checking the game's official website and social media pages for future announcements.
Comment
    UbiExcellent on Support Forums - Thread - Direct
I'm sorry for any confusion caused by my last reply, werde88! Mirroring what KmarkoPL said, players will need to have Windows 10 (64-bit only) as their Operating System in order to optimally run Assassin's Creed Valhalla on the PC.

01 Nov

Comment
    UbiExcellent on Support Forums - Thread - Direct
Excellent! I'm very happy to hear that you got this coupon applied to your purchase via the Ubisoft Store website pedrro2000!
Comment
    UbiExcellent on Support Forums - Thread - Direct
We're always happy to help! Please let us know if you have any other questions regarding the system requirements for Assassin's Creed Valhalla.

26 Oct

Comment
    UbiExcellent on Support Forums - Thread - Direct
Hey guys! This behavior is intended; You lose the benefits of your weapon talent (or exotic weapon talent) if you swap to a different weapon. This is intended not just for Pestilence, but all weapon talents and weapon exotics. There are only a few exceptions to this rule if the talent explicitly asks you to swap weapons to activate it (Finisher), if it provides a group buff (Vindictive), or has a cooldown that needs to be tracked (Future Perfect). Please feel free to post any feedback or suggestions you have about this, and I'll be happy to forward them to our dedicated teams.