ZOS_GinaBruno

ZOS_GinaBruno



30 Jun

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Hi everyone, just wanted to confirm we are actively investigating this issue and will update everyone soon.

29 Jun

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Hi everyone! Sorry for the delay here. Just wanted to confirm we are working on a solution to grant any Necrom Xbox achievements you should have earned prior to them getting fixed. Will keep you all posted on the progress and any ETAs.

23 Jun

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Hi everyone,

First, we want to apologize for the delay in clarifying this past week’s change to Crux duration. What initially started as a quick question internally turned into a much larger discussion about what the change was intended to be, and it boiled down to there being a miscommunication when writing the patch note. We’ve identified the points of failure in the process and will do our best to avoid this from occurring again in the future.

As for the change itself, we can confirm that the intended change is for Crux to expire after 30 seconds, regardless of your combat state. While the primary reason behind this change was to address issues some players were having with motion sickness (in addition to slowing down the icons themselves) this also falls in line with our combat standards of “non-prebuffing” outside of combat. Seeing as Crux can only generate in combat, this also adheres to our rules that they shouldn't exist for extended periods of time outside of... Read more
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Hi everyone,

We'll be taking the PC EU megaserver offline for maintenance in about an hour beginning at 5pm EDT/11pm CEST in order to address an issue where some players were getting disconnected when trying to zone into certain areas. We anticipate maintenance taking 1-2 hours. Thanks in advance for your patience!
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Thanks for the reports, everyone. We are taking a look.

21 Jun

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This issue should now be fixed! Additionally, we updated the names of the Xbox achievements from what was originally listed in the patch notes. Below is what can now be earned:

[list]
[*]“Champion of Apocrypha” is worth 20 gamerscore
[*]“Archmage of Apocrypha” is worth 20 gamerscore
[*]“Sanity’s Edge Vanquisher” is worth 30 gamerscore
[*]“Hero of Necrom” is worth 100 gamerscore
[/list]
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Thanks! We're looking into this now and will let you know when we have an update.

20 Jun

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Thanks everyone! Appreciate the info and patience here. We're actively investigating this and will let you know if we need anything further.
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Thanks for the info, all. Could we also get your PSN ID? Thank you!
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Could you all confirm you are on PS5 specifically? Also, which country are you in?

One other thing to try as well is to go to Settings/Users and Accounts/Account/Payments and Subscriptions/Game and App Services and then scroll down to The Elder Scrolls Online, then see what is listed there. Thank you!
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Thanks! We are looking into this now.

19 Jun

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Welcome to The Elder Scrolls Online v1.32.0.0 and our brand-new Chapter: Necrom! Journey to the remote Telvanni Peninsula, enclave of the imperious wizards of House Telvanni, before losing yourself in the winding labyrinths of Apocrypha, domain of the Daedric Prince of Forbidden Knowledge, Hermaeus Mora!

In addition to exploring the mysteries and wonders of the Telvanni Peninsula and Apocrypha, this Chapter introduces a new class – the Arcanist – and in order to ensure everyone can create an Arcanist, we’re giving everyone one free character slot!

Draw on the strength of two new Companions to help you on your journeys, including repelling the dark forces at work in the Bastion Nymic world events. For those seeking a true challenge, make sure to explore Sanity’s Edge, a new 12-player Trial located in the southeast of the Telvanni Peninsula.

Necrom also includes several new ... Read more
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Welcome to The Elder Scrolls Online v2.45 (PS4) / v1.27 (PS5) and our brand-new Chapter: Necrom! Journey to the remote Telvanni Peninsula, enclave of the imperious wizards of House Telvanni, before losing yourself in the winding labyrinths of Apocrypha, domain of the Daedric Prince of Forbidden Knowledge, Hermaeus Mora!

In addition to exploring the mysteries and wonders of the Telvanni Peninsula and Apocrypha, this Chapter introduces a new class – the Arcanist – and in order to ensure everyone can create an Arcanist, we’re giving everyone one free character slot!

Draw on the strength of two new Companions to help you on your journeys, including repelling the dark forces at work in the Bastion Nymic world events. For those seeking a true challenge, make sure to explore Sanity’s Edge, a new 12-player Trial located in the southeast of the Telvanni Peninsula.

Necrom also inclu... Read more
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The Elder Scrolls Online v9.0.6 fixes a number of issues associated with Necrom and Companion quests, along with content in Sanity’s Edge. We’ve also fixed the issue where effects applied by consumables would disappear from the UI and have several fixes for Arcanist abilities. Also of note, in this patch we have slowed down the rotation speed of Crux and also added a 30 second duration on Crux icons outside of combat. There are some additional fixes and improvements that you’ll find in this patch, which is approximately 155MB in size.



[list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities
[*] Companions[/list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs
[*] Base Game
[/list]

16 Jun

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DuckFayth;c-7892951

I echo what was asked by another, what about 2 person groups? I've certainly noticed differences in queue times depending on who starts the queue in a 2man group.



Great question. We've found 2 player groups are slightly impacted (specifically when there is 1 DPS and 1 Tank/Healer as lead) but not nearly as much as 3 player groups. In this scenario, the workaround of making sure the Tank/Healer is not lead still applies and should help.
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Thanks! This should be fixed in Monday's PC incremental patch.
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Hi there! If you won one of the music boxes during Chapter launch week from one of our Stream Team members, you should be receiving the music box in the next day or so.

15 Jun

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Hi everyone,

We are going to be having maintenance on all EU megaservers beginning June 15 at 8pm EDT (June 16 at 2am CEST) in order to resolve some issues we are seeing on the backend. We anticipate maintenance being finished by 12am EDT/6am CEST.

Thanks in advance for your understanding.

08 Jun

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Hi everyone! Apologies for the confusion here - just confirming as others have stated that we did add a new UI setting that allows you to automatically track a quest when you accept it, and the default is set to "Off". If you're on a quest and accept a new one, it will keep tracking the quest you were working on unless you switch this new setting to "On". The setting can be found in the Interface Settings under "Automatic Quest Tracking". We'll also retroactively add this to the U38 patch notes so it's properly documented.

06 Jun

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Just posted in another thread, but wanted to let you all know we pinpointed what is causing this issue and are targeting a fix for the next incremental patch. This is only a UI/display issue and you are not actually losing any buffs.