ZOS_GinaBruno

Sergykid;d-640105

what is going on with the Zenimax customer support team? or is something wrong with me or their interaction with me.

i have a problem ingame that for me it seems like they just refuse to solve or answer to. It's chronologically these tickets:
230711-001610
230715-001051
230717-003491
230720-005463
230721-004765
230724-001392
230724-002447
230726-001504
230730-001681
230731-006002

As you know the first 6 digits are the date yymmdd. Theres 10 tickets across 20 days. Meaning i had to make another ticket the next day after they closed the previous one, because the issue was not solved.
Between those are some more but they were closed as duplicate, wrongly because none of them were duplicates, they were an entirely separate occurrence each with its own different video.
I followed their instructions and all of them got closed as solved, but the issue is still happening.

...

Read more

The Elder Scrolls Online v9.1.3 has some minor fixes for content across the base game affecting UI, furnishings, and some visual oddities, and also includes a slight adjustment for the Inferno Staff and some Tales of Tribute NPCs. The size of this patch is approximately 970MB.





General
[list]
[*]Fixed an issue where slotted passive effects that persisted through bar swap, such as Grim Focus, could benefit targets under the influence of Oakensoul or Werewolf.
[/list]

Weapons
[list]
[*]Ancient Knowledge
[list]
[*]Inferno Staff: This staff type now also increases your damage done with Status Effects by 6/12% in addition to Damage over Time.
... Read more

Thanks everyone! We're on it and will update as soon as we have some info.

Hey everyone, just wanted to confirm this should be fixed on PC when Update 39 launches in a few weeks.

TemplarHealz;c-7924294

ZOS_GinaBruno;c-7924289

Hi all, wanted to share an update on this issue. We know this bug has been frustrating and we have been making progress on pinpointing what’s causing it; we’ve found it frequently manifests itself after completing the Cyrodiil quest “Kill 20 Arcanists” or the Necrom quest “Tracing Shadows”, as many of you have noted.

At this time, the fix is appearing to be quite complex and unfortunately isn’t one that we’re able to hotfix. We are currently targeting to have this fixed with Update 39 launch and will keep you posted if this changes. Thanks for your patience and understanding here.

So, all the players that have been bugged since June, will have to wait until September 22nd in order to play the game?

Update 39 launches on August 21st for PC, in about 3 weeks. Understand it's not t... Read more

Hi all, wanted to share an update on this issue. We know this bug has been frustrating and we have been making progress on pinpointing what’s causing it; we’ve found it frequently manifests itself after completing the Cyrodiil quest “Kill 20 Arcanists” or the Necrom quest “Tracing Shadows”, as many of you have noted.

At this time, the fix is appearing to be quite complex and unfortunately isn’t one that we’re able to hotfix. We are currently targeting to have this fixed with Update 39 launch and will keep you posted if this changes. Thanks for your patience and understanding here.

Thanks for the feedback, everyone! We're discussing some potential options with the team so it's clearer what is being enabled.

The Elder Scrolls Online v2.47 (PS4) / v1.29 (PS5) includes some adjustments to Crux and fixes for a few Mundus Stone issues, along with fixes for several Necrom quests, the Antiquity Leads for the “Music Box, Glyphic Secrets”, several game crashes, and more. The size of this patch is approximately 1.65GB for PS4 and 532.5MB for PS5.





Arcanist
[list]
[*]Slowed down the rotation speed of the Crux icons help reduce any potential motion sickness issues.
[*]Crux is no longer permanent while outside of combat and instead has a 30 second duration.
[*]Curative Runeforms
[list]
[*]Chakram Shields: Fixed an issue where the damage shields from different morphs of this abilit... Read more

The Elder Scrolls Online v1.32.2.0 includes some adjustments to Crux and fixes for a few Mundus Stone issues, along with fixes for several Necrom quests, the Antiquity Leads for the “Music Box, Glyphic Secrets”, several game crashes, and more. The size of this patch is approximately 1.99GB for Xbox One and 1.18GB for Xbox Series X/S.





Arcanist
[list]
[*]Slowed down the rotation speed of the Crux icons help reduce any potential motion sickness issues.
[*]Crux is no longer permanent while outside of combat and instead has a 30 second duration.
[*]Curative Runeforms
[list]
[*]Chakram Shields: Fixed an issue where the damage shields from different morphs of this abilit... Read more

The Elder Scrolls Online v9.1.2 includes a few balance adjustments for combat abilities and item sets, along with various fixes for quests, UI, housing, and other base game content. We’ve also added a new option to preview furnishing placements directly from the Housing Editor and are testing the Witches Festival event this week. All PC EU characters are copied for this patch, which is approximate 246MB in size.



[list]
[*] New Features / Updates / Big Changes[list]
[*] Furnishing Preview Placement
[*] Event Testing: Witches Festival[/list]
[*] Known Issues
[*] Combat & Gameplay[list]
[*] Combat & Abilities
[*] Itemization & Item Sets[/list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs
[*] Base Game
[/list]

The Elder Scrolls Online v9.0.8 contains a fix for Antiquity Leads in Necrom that couldn’t be acquired properly, a few quests involving Necrom and Companions, a few game crashes, some changes to Bastion Nymic, and more. The size of this patch is approximately 157MB.





General
[list]
[*]Fixed an issue where some Companion rapport achievements were not triggering correctly.
[/list]

Quests
[list]
[*]Between a Rock and a Whetstone: Fixed an issue where Sharp-as-Night would not play the proper animations during specific portions of the quest.
[/list]




... Read more

Update: We were actually able to try a couple things on our end without needing to take the server offline - could anyone running into this issue try again and let us know if the Endeavors are now visible/working properly?

Hey everyone, just wanted to let you know we have seen your reports and have been looking into this. We anticipate this being fixed after next week's patch, but please let us know if you continue to run into issues after we complete maintenance on Wednesday. Thanks!

Hi everyone! Just wanted to confirm this is a bug involving the leads and should be fixed in next week's incremental patch. Once the fix goes out, you should automatically be unblocked.

thepandalore;d-638299

Accounts that haven't yet purchased Necrom in PC-NA are able to teleport into the Telvanni Peninsula in the PTS, but we're unable to purchase the Arcanist class for testing.

Are you using a template or one of your copied characters?

The Elder Scrolls Online v2.46 (PS4) / v1.28 (PS5) fixes the issue where you could occasionally not loot enemies or perform other similar actions after killing a target, along with fixes for a couple Arcanist abilities, Necrom quests and content, issues surrounding attunable crafting stations, and more. The size of this patch is approximately 676MB for PS4 and 1.2GB for PS5.



[list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities
[*] Companions[/list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs
[*] Base Game
[/list]

The Elder Scrolls Online v1.32.1.0 fixes the issue where you could occasionally not loot enemies or perform other similar actions after killing a target, along with fixes for a couple Arcanist abilities, Necrom quests and content, issues surrounding attunable crafting stations, and more. The size of this patch is approximately 700MB for Xbox One and 1.2GB for Xbox Series X/S.



[list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities
[*] Companions[/list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs
[*] Base Game
[/list]

The Elder Scrolls Online v9.0.7 fixes the issue where you could occasionally not loot enemies or perform other similar actions after killing a target, along with fixes for a couple Arcanist abilities, Mundus Stones, Necrom quests and content, issues surrounding attunable crafting stations, and more. The size of this patch is approximately 155MB.



[list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities
[*] Itemization & Item Sets
[*] Companions[/list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs
[*] Base Game
[/list]

Welcome to The Elder Scrolls Online v9.1.0, featuring the Update 39 base game patch! During the ESO Global Reveal back in January, we announced that we were taking the time during this development cycle to focus on polishing existing in-game systems and addressing some longstanding requests, which you’ll find throughout this update.

In addition to the many bug fixes listed below, we’ve spent some time improving some in-game experiences for newer players, cleaned up some item set sourcing, and added a number of new achievements for existing content. We’ve also added a few updates for PvP including new Monster Masks, Face and Body Markings, a new PvP death notification feature, and improving the loot dropped from Scamps in Imperial City.

The full list of new features and updates can be read below and all PC NA characters have been copied this week. We look forward to reading your fee... Read more

Galagladi Dragonblood;c-7907428

When we find some more things to fix on the PTS, will those things be added on the list or do you note them for the next Patch / Update?. I ask because I'm curious.^^

It honestly depends on what it is. We try to fix as much as we can during PTS but depending on the impact, severity, and how complex it is, sometimes we need to take a bit more time and address it in another update.

Dayhjawk;c-7907440

are all 31 pages of bug fixes going to be released to the public or are we going to get editted down to just a page or two like normal?

This is directly from the patch notes that will be published for PTS; we never edit the fixes down to just a page or two.

ESO_Nightingale;c-7907445

ZOS_GinaBruno;c-7907415

D...

Read more