ZOS_GinaBruno

ZOS_GinaBruno



05 Dec

Comment
Thanks everyone, we're actively investigating now and will let you know when we have some information.

01 Dec

Comment
shalalaA7X;c-7039603

@ZOS_GinaBruno in addition to some of the the crashes is the housing permissions issue being fixed as well?



Yes, that is included in the upcoming patch.

30 Nov

Comment
griffn;c-7037875

Wait wait wait, do we have to manually inform a gm or something we are missing points to get our points back now?



No, we will be running some tools on the backend to identify who needs any missing skill points refunded - you don't need to do anything on your end.

24 Nov

Comment
Calm_Fury;c-7025095

We've had very little news about this for a long while now. Is this even active? Pretty sure it is just a "walking-dead" initiative that doesn't get really used anymore.



The group is still active and we talk with them regularly through Discord. The Class Reps will frequently relay concerns from the community, in addition to their own feedback, and have been an invaluable resource. We do typically have calls with the group before a PTS update to run through some of the larger combat changes planned and allow time for feedback and questions; these meeting notes aren't published due to the fact we're discussing future game content, and aren't quite ready to discuss them wider yet. That said, much of what gets posted in the Combat Previews each quarter is based around what we've already discussed with the Class Reps during our calls.
Comment
Sporkmaster;c-7031105

@ZOS_GinaBruno Can we get an update or ETA for a fix? The time, money, and effort of so many people is feeling completely wasted at the moment.



The team is still working on it, and we're hoping to get it into the next scheduled incremental patch. When we have a date set for that patch, we'll let everyone know.
Comment
Hey all, we just posted an update in this thread, which is where we plan to provide all subsequent updates. In short, we are working on rolling out a proper fix for the missing skill points, and until then, you should be able to morph any skills without them un-morphing as that fix has gone out to all platforms.
Comment
Hi all,

Given that we won't be running any additional tests until early next year and the types of tests may be different from what we've already experimented with, we're going to close this thread as it's no longer relevant. That's not to say we no longer care about Cyrodiil performance or want your feedback; we just need to take some time to consider future tests we’d like to run. As mentioned a couple weeks ago here, none of these will occur until sometime after the new year. Once we have a plan in place, we'll spin up a new thread.
... Read more
Comment
Dakeyras;c-7032236

Is there any update anywhere about skillpoint refund?
I can see that nothing has moved.



We recently identified the issue with the lack of skill point refunds from patch v6.2.6, and are working on rolling out a proper fix. This should be published in a future incremental patch - hopefully the next one in which the date is still TBD. Until then, you should be able to morph any skills without them un-morphing, as that fix has gone out to all platforms.

23 Nov

Comment
Thanks all, we're aware and will work on getting this fixed.
Comment

The Elder Scrolls Online v1.22.1.0 fixes a number of issues from Update 28 launch including unresponsive Light Attack weaving, the missing leaderboard for Vateshran Hollows, missing UI elements from teammates in Battlegrounds, some vendor recipes that couldn’t be purchased, a number of game crashes (including those most prevalent in dungeons and Trials) and more. The size of this patch is approximately 2.4GB.



[list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs[list]
[*] Greymoor
[*] Markarth
[*] Wrathstone[/list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities[/list]
[*] Base Game[list]
[*] Alliance War & PvP
[*] Audio
[*] Crafting & Economy
[*] Dungeons & Group Content
[*] Housing
[*] Miscellaneous
[*] UI
[/list]
Comment

The Elder Scrolls Online v2.11 fixes a number of issues from Update 28 launch including unresponsive Light Attack weaving, the missing leaderboard for Vateshran Hollows, missing UI elements from teammates in Battlegrounds, some vendor recipes that couldn’t be purchased, a number of game crashes (including those most prevalent in dungeons and Trials) and more. The size of this patch is approximately 2.1GB.



[list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs[list]
[*] Greymoor
[*] Markarth
[*] Wrathstone[/list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities[/list]
[*] Base Game[list]
[*] Alliance War & PvP
[*] Art & Animation
[*] Audio
[*] Crafting & Economy
[*] Dungeons & Group Content
[*] Housing
[*] Miscellaneous
[*] UI
[... Read more
Comment

The Elder Scrolls Online v6.2.7 fixes a number of game crashes – including those most prevalent in dungeons and Trials – some issues with buffs and debuffs, and more. The size of this patch is approximately 67MB.





Antiquities
[list]
[*]Viewing the Codex from the end of an Excavation will now properly select the Antiquity you just excavated.
[/list]





General
[list]
[*]Fixed an issue preventing ESO Plus members from accessing the Reach via connected zone travel carts and doors.
... Read more

20 Nov

Comment
Hi everyone,

Thanks so much for your patience while we have continued working on bug fixes from Update 28. We were fortunate to complete the build and get through certification quicker than expected, and plan to publish the next incremental patch for PC/Mac/Stadia, Xbox and PlayStation next Monday, November 23. This patch will include fixes for a number of commonly-occurring game crashes, including those most prevalent in dungeons and Trials, among several other fixes. Maintenance will begin at 4:00am EST for PC/Mac, and 6:00am EST for consoles.

19 Nov

Comment
Hi everyone,

We’d like to let you know that we have made the decision to officially move the upcoming Undaunted Celebration’s event dates, and it will now begin December 3 at 10am EST and run until December 15 at 10am EST. This change will allow the team to make several fixes to help dungeon performance and stability that will be implemented as part of the upcoming PC/Mac and console incremental patches. We believe these fixes will result in a significant improvement to dungeon performance during this period.

We’ll let you know as soon as we have dates scheduled for both patches, and we appreciate your patience while we work to make sure this event runs as smoothly as possible for everyone.
Comment
We just completed a hotfix on PC NA and EU to address a couple issues tied to the Activity Finder:

[list]
[*] Fixed some issues where low level players queuing for a dungeon could receive a Ready Check for a Veteran dungeon. If you still run into this issue after today’s hotfix, please let us know.
[*] Made some improvements to situations where you could not enter a Battleground if the group leader was the first to accept the Ready Check. This issue is fixed if you are in the same zone as your group leader, but you will still encounter the bug if you’re in a different zone.
[/list]
You do not need to relog or download anything for these changes to take effect. Thank you!

17 Nov

Comment
HI everyone, we actually just completed the hotfix to fix the issue where you weren't getting credit after killing the Void Mother for the quest.
Comment
We just completed a hotfix on PC/Mac to fix an issue preventing players from getting credit after killing the Void Mother for the quest "Ruptures in the Reach." This should now work as intended with no download or relog required.
Comment
Just to quickly update, we don't yet have a fix but are continuing to investigate today. Thanks for your patience, everyone.

16 Nov

Comment
Thanks, everyone. We're continuing to investigate and will let you know if we need any other information.