ZOS_GinaBruno

ZOS_GinaBruno



09 Sep

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Hi everyone,

Wanted to give you a heads up that we'll be performing maintenance on the PTS tomorrow, Sept 19, beginning at 10am EDT. This will include a PC NA character copy, and should take a few hours to complete. This is not Update 28, but is rather just a reboot and some backend maintenance (sorry!)
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Hi all, thanks for your patience here. Wanted to confirm this wasn't intentional, and we're working on getting it fixed as soon as we can. We'll let you know when we have an ETA.
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LordDragos;c-6942896

When will this be fixed.



It was fixed on PC earlier today, but an issue just recently arose affecting Xbox and PS4 players. We're working on getting it fixed now.

08 Sep

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We're looking into this now - thanks for the reports.
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TipsyDrow;d-544871

pressing E for dig sites worked today up untill the point the AOE testing started, Now you can not do the dig site after scrying.



Which dig site were you at when this happened?
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Thanks everyone, we're looking into this.
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d3adpain;c-6942017

ZOS_GinaBruno;c-6941959

Firstmep;c-6941924

Any news on the gapcloser bug fix @ZOS_GinaBruno?



We're hoping to get this fixed in the next PC incremental patch.



when should the next pc incremental patch be next week or 2 weeks ?



In 2 weeks since our PC patch cadence is now bi-weekly.
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Test 1 has officially begun on PC NA and EU in Cyrodiil. Starting now until September 14, all AoE abilities will have a shared global 3 second cooldown. Also just a reminder that you can earn double AP in Cyrodiil for participating in this test.
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MKintr;c-6940933

Which time of the day does the test start?



We're in the process of getting it spun up now. The main stickied thread will be updated once it's live and verified.
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Firstmep;c-6941924

Any news on the gapcloser bug fix @ZOS_GinaBruno?



We're hoping to get this fixed in the next PC incremental patch.

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It's not fixed yet, but we are aware and working on it.
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The Elder Scrolls Online v6.1.6 includes some updates to the Privacy Policy and Code of Conduct that you’ll need to accept upon first logging in, with an overview of what’s changed called out below. Also included are some fixes for the Stonethorn dungeons, some item sets and general gameplay, missing translations in other languages, and more. Also note today is the start of the testing we’ll be performing in Cyrodiil involving Area of Effect abilities; you can read more about these ... Read more

04 Sep

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Thanks for the questions, @Izanagi.Xiiib16_ESO; appreciate you staying constructive here. The tests will indeed always be active during the time frames provided. It's a bit too soon to say what types of results we'll be publishing once everything is finished, but we can certainly keep your questions in mind. As for your suggestions, we've passed these along to the team for consideration, though it's worth mentioning removing the faction lock isn't something we can do on the fly and not something we could do in time for the start of the tests on the 8th.

03 Sep

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Just to update, we're currently testing a fix for this. If everything looks good, we'll plan to get this into the next incremental patch (so not the one on Tuesday the 8th, but the one after that). Thanks for your patience, everyone.
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Just to follow up, if you received any extra crates after the most recent fix was implemented, you're welcome to keep and open them.
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White_Emerald;c-6936902

Ostaradoe;c-6933964

ZOS_Adrikoth;c-6927612

Thank you all for taking the time to report this issue. We wanted to let you know that we are looking into this and it should be fixed in an upcoming incremental patch.



I just ran into this bug today, can you please advise if/when it will be fixed, thank you :)



Should be fixed in the next incremental patch, September 8th.



It's not in the next incremental on the 8th. We haven't implemented a fix to test yet, so it'll be at least a few weeks.
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Toanis;c-6936642

sirmaxelotb16_ESO;c-6935897

I have received 2 additional Ouroboros crates without an E-Mail today after succesfully dropping and opening 2 crates last weekend (with a confirmation E-Mail).

So I think the crates have been delivered twice.

I play on PC-EU



Same here, got 3 extra crates today (PC-EU).

Okay to open them?



Could you and @sirmaxelotb16_ESO send me your UserID please so we can take a look?
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Thanks for the additional information, everyone. Just confirming we are still investigating this to try and determine the root cause. We'll let you know when we have an update.

02 Sep

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We just finished sending out the missing crates from anyone who previously received an email. Could you let us know if you received them? Thanks!