I experienced it two times exactly at the same time when my internet speed went bust (had some connection issues throghout the day). It seemed that the game can’t download/process the data from cutscene and goes into “freeze” which lead to crash
I'm not entirely sure that's how it works, but it's information that we can work with. Please still send an ingame bug report as that gives us additional information which can help us track down the cause faster.