ubi-smash

ubi-smash



28 May

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    ubi-smash on Support Forums - Thread - Direct

@kennyannydenny Hey there! I went ahead and merged the two threads and also shared the new reports with our team to look over. Thanks! 🙂


22 May

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Hey Ianoneshot, I moved your thread over to general discussion so it can be viewed much better by the team here rather than the technical support side of the forums.
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    ubi-smash on Support Forums - Thread - Direct

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

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    ubi-smash on Support Forums - Thread - Direct

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

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    ubi-smash on Support Forums - Thread - Direct

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

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    ubi-smash on Support Forums - Thread - Direct

@r2gunslinger  You can upload it to any video hosting website and share the external link with us here. Websites could be Twitch, Youtube, or even on a public Twitter page.

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    ubi-smash on Support Forums - Thread - Direct
Vig_Pz.Vandal: Hey there and welcome to the forums! How often did this occur during matches with you and your friend? Our team has looked into this previously and could not reproduce it. Would you be able to share a link to any video clips of you and your friend replicating this scenario again during matchmaking?
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    ubi-smash on Support Forums - Thread - Direct
I'm extremely sorry for the difficulties this has been, however, our team is still investigating this issue at this time. While I do not have any new updates to share at this very moment, we will continue to reach out until we have further announcements to share. We thank you so much for bearing with us in the meantime.

19 May

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    ubi-smash on Support Forums - Thread - Direct

@boltingthrower8 Sorry to hear that you are having this issue with completing Jorvik. To help share this with the team, would you be able to capture any screenshots of the keys missing from your inventory along with one of the locations where the keys are no longer available to loot?

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    ubi-smash on Support Forums - Thread - Direct

@garbo3 After talking with the team, they are looking into further details to review this. Could you share any other weapons/runes that you have witnessed this issue from whenever you have loaded the game or fast traveled (this is for other weapons and runes that were not presented in video clips already)?

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    ubi-smash on Support Forums - Thread - Direct

@garbo3 After talking with the team, they are looking into further details to review this. Could you share any other weapons/runes that you have witnessed this issue from whenever you have loaded the game or fast traveled (this is for other weapons and runes that were not presented in video clips already)?

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    ubi-smash on Support Forums - Thread - Direct

@garbo3 After talking with the team, they are looking into further details to review this. Could you share any other weapons/runes that you have witnessed this issue from whenever you have loaded the game or fast traveled (this is for other weapons and runes that were not presented in video clips already)?


18 May

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    ubi-smash on Support Forums - Thread - Direct

Hey folks! Thanks for tagging us in this post. I've collected the videos sent along with a few cloud saves to share with our game team to look over. If you capture any further video clips or screenshots to share of this, please add them here and tag me in the post.

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    ubi-smash on Support Forums - Thread - Direct

Hey folks! Thanks for tagging us in this post. I've collected the videos sent along with a few cloud saves to share with our game team to look over. If you capture any further video clips or screenshots to share of this, please add them here and tag me in the post.

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    ubi-smash on Support Forums - Thread - Direct

Hey folks! Thanks for tagging us in this post. I've collected the videos sent along with a few cloud saves to share with our game team to look over. If you capture any further video clips or screenshots to share of this, please add them here and tag me in the post.


15 May

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    ubi-smash on Support Forums - Thread - Direct

Hey folks, our team is aware of this issue and is currently investigating the problem that players have been experiencing Barid and Ciara. To help with our team's investigation could you confirm if your latest save files are uploaded to the Cloud? This will allow the team to use your save file for their research.

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    ubi-smash on Support Forums - Thread - Direct

Hey folks, our team is aware of this issue and is currently investigating the problem that players have been experiencing Barid and Ciara. To help with our team's investigation could you confirm if your latest save files are uploaded to the Cloud? This will allow the team to use your save file for their research.

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    ubi-smash on Support Forums - Thread - Direct

Hey folks, our team is aware of this issue and is currently investigating the problem that players have been experiencing Barid and Ciara. To help with our team's investigation could you confirm if your latest save files are uploaded to the Cloud? This will allow the team to use your save file for their research.

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    ubi-smash on Support Forums - Thread - Direct

Hey @Leahhanson163, thanks for coming to us with this, and sorry for the troubles this issue has been causing with your progression. To take a look over this with our team, could you provide any footage of you unable to budge the shelf in any direction?

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    ubi-smash on Support Forums - Thread - Direct
SomeOldBones No worries! Apologies for the lateness in getting back to you. Could you also confirm if For Honor is installed on the same hard drive as your Ubisoft Connect client? If so, I would also try clearing the cache from your Ubisoft Connect launcher. If the issue persists, could you please create a support ticket here with your ... Read more