ubi-smash

ubi-smash



24 Apr

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    ubi-smash on Support Forums - Thread - Direct

@kennyannydenny Thank you for the update with the workaround that helped with this issue for you! Our team has gone back to review this quest recently and is looking into a fix within a later patch. I don't have any further information right now, but make sure to ...

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    ubi-smash on Support Forums - Thread - Direct
Hey Molibdo, if you have gone over every step from both our Voice Chat and PC Troubleshooting Guide here, could you send us a screenshot of your Audio settings for your voice chat output and the "Microphone Enabled" settings?
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    ubi-smash on Support Forums - Thread - Direct
Venroslyn: Thank you for sharing this video clip with us. To confirm has this only happened for you when on the objective "Find Kajika"? or has this occurred in your playthrough during any other locations? If this has been a repetitive issue and you have exhausted all PC Troubleshooting Steps to help, could you please Create a Support Ticket here with your ... Read more
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    ubi-smash on Support Forums - Thread - Direct
Hey WimpMiester! Could you share any video clips or screenshots of the gear you are using to dye along with the dyes being used? Thank you for taking the time to reach out to us and please feel free to let us know if you have any other questions.
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    ubi-smash on Support Forums - Thread - Direct
fgastone: I'm sorry this has been an annoyance using this Pulse skill. To share this with the game team, could you provide a short clip of the Banshee skill being used during combat with Spotter and also view the effect icon missing on the NPCs?

21 Apr

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    ubi-smash on Support Forums - Thread - Direct
Thank you for the update, ZeroRvs! We have shared this report with our game's team to look over and they were able to replicate the issue. The animations for This is Valkenheim are currently being investigated at this time. In the meantime, if you encounter any other animations where the camera behaviors are the same, please keep us posted.
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    ubi-smash on Support Forums - Thread - Direct
REALTYKING: I'm sorry that you are still receiving this issue in For Honor. I can completely understand the frustration this has been. Could you tell me if you received any updates on XP or rewards from previous rounds in For Honor after restarting the game or has this been an ongoing issue? Please know that our team is still investigating this issue and has been a unique one to replicate, so any additional information we are collecting at this time is to further help the development team with their investigation. We truly appreciate your bearing with us during this time.
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    ubi-smash on Support Forums - Thread - Direct
khaaskhadi: Thanks for the update and glad to hear this thread helped remedy the issue. However, please keep us posted if you have any further issues. We'd be happy to help!

20 Apr

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    ubi-smash on Support Forums - Thread - Direct
Hi Azrael1031, welcome to the forums, and thank you for sharing this report with us. If you can also share a video clip of your repro steps to this on Black Prior, this will also be greatly appreciated by our game's team.
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    ubi-smash on Support Forums - Thread - Direct
Hiya Macgnat, my apologies for the issues you are seeing when running For Honor. If you have already tried all steps from our PC Troubleshooting Guide to help remedy this issue, please Create A Support Ticket with us along with your ... Read more

17 Apr

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    ubi-smash on Support Forums - Thread - Direct
Frawdze: Hey there! Due to higher contact volume, the response time between our social channels on Twitter and Facebook could reach around 24-48 hours. However, I am sorry for any inconvenience this may cause at this time. If you wish for a more immediate response, I would advise trying our Live Chat support.
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    ubi-smash on Support Forums - Thread - Direct

@vatiman Hey there,

My apologies for our lateness in replying back here. I completely understand this situation to be unbearable to endure when playing. Please know that this has been shared with the game's team and they are currently looking over this further, they have asked if you have the Option "Depth of field" active and whether disabling it stops the flickering at all? Thank you for bearing with us during this time.


14 Apr

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    ubi-smash on Support Forums - Thread - Direct
Callum0465: Hiya and welcome over to the forums! Sorry for the annoyance you have been encountering in Dominion lately. To help try and remedy this issue, I would try our Xbox Connectivity Guide Here (these steps can be done for Next-gen consoles too). If you have exhausted all steps here already, please create a support ticket so we can check over this with you further one on one. You can also create a support ticket with our social media support on the ... Read more

13 Apr

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    ubi-smash on Support Forums - Thread - Direct

Hey @rctx81, sorry for the hiccup this issue has caused in your Weekly Challenge. If you have exhausted all steps from our PS4 Troubleshooting Guide, could you share a short video clip of your settlement and also make sure that you have your latest save uploaded to the Cloud (It will have a small cloud icon in the save slot)? This w...

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    ubi-smash on Support Forums - Thread - Direct

Hey @rctx81, sorry for the hiccup this issue has caused in your Weekly Challenge. If you have exhausted all steps from our PS4 Troubleshooting Guide, could you share a short video clip of your settlement and also make sure that you have your latest save uploaded to the Cloud (It will have a small cloud icon in the save slot)? This w...

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Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @rctx81, sorry for the hiccup this issue has caused in your Weekly Challenge. If you have exhausted all steps from our PS4 Troubleshooting Guide, could you share a short video clip of your settlement and also make sure that you have your latest save uploaded to the Cloud (It will have a small cloud icon in the save slot)? This w...

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    ubi-smash on Support Forums - Thread - Direct
SCITLZ: Hey there, welcome to the forums! I am sorry to hear that you and your friends encountered this in-game. I have collected the video to share with our securities team to further review. If you run into any further issues like this and have a report to share, please create a support ticket here along with any additional information you may have to provide to our game's team to look over. You can also create a support ticket with our social media support on the ... Read more

11 Apr

Comment
    ubi-smash on Support Forums - Thread - Direct
Hey Rohinito, sorry to hear that you are and your friend are experiencing this issue when trying to duel. Could you let me know if your NAT is Open, Strict, or Closed? Have you also already tried working through our connectivity troubleshooting steps? I'd recommend you ask your friend to do the same.

10 Apr

Comment
    ubi-smash on Support Forums - Thread - Direct
Thanks for the update, S0L0SK. This sounds like it may be a different issue than the one affecting the internet connection. To avoid changing topics in this thread, could you create a new thread along with any video clips of your matches showing the difference of points between you and other players so we can take a closer look into this with you?
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    ubi-smash on Support Forums - Thread - Direct
Hey S0L0SK and welcome to the forums! In Dominion, there are a few things that may factor into earning more points that can be found in Our Article Here. If you've been experiencing connectivity issues during your matches, however, please let us know what other issues you have encountered during your matches recently.